A perfect home for my mother! We recently moved my mom (88)…read morefrom a 55+ apartment complex to Manor Village. We were looking for a facility where more eyes would be on her and she could get Care if she needed it. We toured many independent/assisted living facilities in the Scottsdale and Phoenix area. When we walked in the door at Manor Village, we knew we had found Moms new home. We were greeted by Wesley Wilkins who provided us with a tour and as we moved throughout the building, Wesley knew all the residents that we came in contact with as well as employees. You could tell he really enjoys his job and every employee we talk with had a smile on their face. The entire building had a wonderful vibe and the residence we interacted with were so welcoming and friendly. We feel confident that if any emergency or care is needed, Mom is in the right place. It is now been a couple of months since she moved in and we could not be any happier. It has been such a positive experience and I would highly recommend Manor Village if you're looking for a facility that will treat your loved one like family. We want to give a special shout out to the following employees who have made my mom's move such a success. Wesley, Lisa, JoAnna, Medhia, & Abria.

My parent has been a resident of the Manor Village for a few years now and has met many nice…read moreemployees and residents. Though my parent enjoys it at the Manor, I've been concerned about continuous increases in the rent and fees, especially the latest increase of just shy of 15%! This latest increase seems to have pushed residents "over the edge," with several now moving out to nicer and cheaper alternatives. The Manor seems to have also lost several good and caring employees that we really liked. I'm starting to get concerned about the trends I've been witnessing. I hope these trends don't continue.

This review is for the Sunday brunch at Palo Verde. I thought the quality of the items served were…read moreexcellent.. It would've been nice to have some kind of decoration like floral arrangement or some kind of ice carving.on the buffet. The fresh fruit, shrimp, and smoked salmon were particularly delicious. There was a really nice variety of items . The service was nice, but could've been a bit friendlier..

My apartment is intensely dusty and also has carpet that sheds a lot--my allergies have been a…read moreserious problem. I was surprised more care was not taken to avoid allergens of these types. Initially the cuisine was exceptional but began a decline about the time of the pandemic from which it has not recovered. The HVAC system is not very reliable and may be the source of the intense dust. Most staff are pleasant and helpful. A dedicated service elevator is sorely needed in Building 3----the smallest elevator is also the most used and is often entirely taken up with soiled laundry, trash making use by the many walkers and wheelchairs a real problem. Special holiday meals in Palo Verde are often very good (any way the champagne flutes can be well chilled?) and of much higher quality than daily meals in the Grill or Sonoran.

My 88-year-old grandmother has been at Atria for over two years now. She has had excellent care…read moreand above and beyond care with every staff member she experiences and has interaction with. We are very blessed to have her there. It's also nice that she gets house cleaning once a week and laundry done once a week! A great place to have a loved one live . Thank you Atria for your excellent care.

I recently moved my father into Atria. I'm so excited for him to be there and enjoy the amenities…read morewhile also having the ability to live independently in his cute little condo. I also get to have the peace of mind knowing he's safe and comfortable. I especially love that the care team will assess his level of care needs frequently and adjust them as needed. To me Atria is like a cruise ship. The place is huge and has so many things to offer. This will especially be helpful during the hot summer months. I finally feel like I don't have to worry about him and I couldn't ask for more than that. Ask for Rosy- she's amazing!

The Vi at Silverstone is an upscale adult community. It does offer the various tiers of living;…read moreindependent, assisted, and memory care. The area is well maintained. The main building has various activities for the residents. There is a restaurant on site. Underground parking available.

This is ANOTHER cool assisted living place! Wow. It's so fancy. I wanna live here! It's for real…read morelike a fancy resort!

The Ranch Estates is hands down the best! This was the perfect community for my mother. When I…read morefirst spoke with Misty, the Sales Director, I could just feel her warmth come through the phone. When Covid hit, Misty even started stopping by my mom's house or giving her a call just to check on her every couple of weeks to see if she needed anything. I live 5 hours away and my mom was living alone, I can't tell you how much comfort this act of kindness brought to us both. After a few months, my mom was finally able to move into her own apartment on the 3rd floor overlooking the pool. It was like she was on vacation every day! The staff is amazing, they always made sure mom had everything she wanted. They even made special accommodations for my family and I to have a private little birthday party for her complete with her favorite food and margaritas! I always felt like my mother's best interests and making sure she was safe and happy was their top priority.

I've been extremely happy with the care my Mother is getting at Ranch Estates Scottsdale. The staff…read morebends over backwards to accommodate my Mom's special needs. There are many activities and excursions, an excellent movie theater room, a workout room with exercise equipment, and regular performances by live musicians. She really enjoys the near-weekly "happy hour" with live music and snacks. The restaurant-style dining is also a plus (and the food is GOOD!--the whole family really enjoyed the special Christmas Eve dinner ) Almost every room has a balcony or some sort of outdoor access. My Mom loves to have her morning coffee on her private balcony. The management and staff has also been great about communication with me about any concerns that have about my Mom. The Management has done a great job is creating a real community where the residents and staff truly care about each other.

I was genuinely troubled to see the memory care director, Laurin, leave her position. Having worked…read morewith her a few months ago, I can say she was an extraordinarily loving, patient, and empathetic leader -- the kind of advocate this facility needs. I don't blame her for leaving at all. What concerns me most is something I witnessed firsthand: while waiting to speak with her, I overheard a conversation between her and the executive director. His tone was belittling, and he spoke about writing up and firing staff in a way that felt dismissive of the people actually doing the caregiving. Given that, it's hardly surprising how many memory care directors have come and gone. It's worrying to think this same leadership will be opening a new, state-of-the-art center -- I have real concerns about whether the culture behind the scenes matches the polish out front. I don't typically write reviews, but after learning Laurin had left and seeing firsthand how unsanitary and rundown the common areas have become, I felt I owed it to other families to speak up. This is memory care -- the residents here are especially vulnerable, and I think that raises the stakes on all of this considerably.

Bethesda is a very well maintained assisted living facility with very friendly and well trained…read morestaff. We place our brother with disability in Bethesda a few months ago. He praised the staff are more friendly and available, the food are better, even the air is fresher compared to the last assisted home he stayed at for 4 years. My encounters with everyone (including the residents) from Bethesda were all positive. My only suggestion is I wish the med techs have a desk with a chair, so they don't have to be on the feet all day.

As a professional photographer, I work with a variety of senior living facilities and by far,…read moreHeritage Communities and all of their Orchard Pointe locations, including the one here at Arrowhead are at the top of their class! There is so much JOY in the residents and the teams that work with them and there is a true sense of comradery, family and connection. As seniors age, mental and physical capacity may become diminished, but there is still so much spark in the residents I have worked with here and I truly believe it's because the teams working for the communities foster such a wonderful spirit of love and togetherness. They speak hopefully, lovingly and faithfully and it really reflects in the faces and eyes of those who live here. They are committed to loving the residents and you see it! I am not just saying this because I have worked with them for several years doing marketing photography, but because I truly do see a special difference in these communities. Heritage is truly top-notch and a place I've already started comfortably recommending to family friends, because I believe they have something truly special.

In a time of great anxiety I was touring multiple facilities looking for a place for my mom. This…read morewas our first place and quickly became the standard I set for the rest that I toured! Yvette took me through the whole facility. It was warm, welcoming and so peaceful. Mom would be staying in the memory care. It was so safe, quiet and very intimate. It's set up almost like a Montessori school. They only take around 20 residents in the memory care. I was so grateful they had an opening for her! They have a ratio of about 1 care giver to 5 residents. They had amazing safety systems set up for caring for their residents! We had superb gentle nurses and caregivers like Arrietta and Delores! They looked after mom like she was their own. So protective! There was Pablo who at nights would stay close and talk to mom's room/door so she would feel comfortable and sleep! From the moment she arrived at Orchard Point earlier than expected, Yvette and Patty the Director took such amazing care of her. Even answering their personal cellphones late late at night on our first night there. I was expecting voicemail but they took my call and jumped into action! They quickly helped with any accommodations she/we needed. They helped us as her family find support for her! They and all of the staff in the Memory Care are a family! It felt like home. The residents mom spent time with were so happy. Everyone was active, clean, needs being met! There was not one single resident who wasn't being loved and cared for! Orchard Pointe was such a blessing for us in a painful journey! They took care of us! They took care of us so we could set back and breathe! Orchard Pointe is a Home and a Family! My mom has passed but we will be eternally grateful to have found Yvette, Patty and everyone at Orchard Pointe! They truly love and care for their residents and their families! Thank you everyone at Orchard Pointe for taking care of Mom and me to!

The Heritage is quite luxurious living for the independent adult or even those needing assistance…read more They have tiered living programs in the event your health needs change. They offer an exercise room, three meals a day, beauty salon, excursions, programs, and much more. Parking on site.

Not only is The Heritage at Carefree a perfect place for my mom, the entire staff is part of our…read morefamily! I visit daily at different times of day and every time, the place is beautiful, spotless, and the caregivers are skilled and so loving to all the residents. I could not be more grateful to have this amazing place in our community. Having been a hospice owner, I have been in assisted living communities all over the valley and this is the best Ive ever seen. There are daily activities to include live music performers, exercise classes, fine dining and much more. Additionally, it's a comfortable place for friends and families to visit... it is not institutional... it's like a palace! Highly recommend.