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    Merlon's Pet Grooming

    5.0 (1 review)

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    9 years ago

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    Delmar Doggie Design

    Delmar Doggie Design

    (37 reviews)

    Skinker/DeBaliviere Parkview, The Loop

    The best in town my Kane love to come there for grooming. The Staff is the best a the shop is…read morealways clean.

    My 7 lb shorkie dog had an appointment at 10 AM. by 345 I had not heard anything. So I reached out…read moreand was informed that they hadn't gotten to her yet *disclaimer* my pup was very matted so I knew it would be a while/an extra charge to groom her. THAT'S fine!! As long as she is properly groomed. They call me back in an hour, tell me they could not remove all of the matting, she'd have to be taken to a vet & be sedated for it all to be removed. She'll be ready by 5. Ummmmm ok. I was annoyed because the owner bragged about all these credentials she had and how she's been in business for so long but couldn't handle matting. But whatever. They also tell me they would only charge me for what hair they could get off of her. my sister arrived to pick up my dog, and was informed that they indeed were able to remove all of her hair but did not bathe her at all. The owner then informed my sister that they had been working on her all day. Which is a lie, because when I called at 3:45 the owner told me they hadn't gotten to her yet! My sister said the owner then tried to clean it up and say "well we've been going back-and-forth with her all day." so which is it, were are you going back-and-forth with her all day or did you not get to her until 345???? Furthermore, if you have been working on her all day, by the end of the day she should be all finished and ready for a bath, right? I paid $70 for her to only get cut and they barely cut her nails. I feel like after they cut her, why couldn't she get a bath? She's 6 lbs and hairless now, her bath and blow dry should have not taken that long. My 7 lb shorkie dog had an appointment at 10 AM. by 345 I had not heard anything. So I reached out and was informed that they hadn't gotten to her yet *disclaimer* my pup was very matted so I knew it would be a while/an extra charge to groom her. THAT'S fine!! As long as she is properly groomed. They call me back in an hour, tell me they could not remove all of the matting, she'd have to be taken to a vet & be sedated for it all to be removed. She'll be ready by 5. Ummmmm ok. I was annoyed because the owner bragged about all these credentials she had and how she's been in business for so long but couldn't handle matting. But whatever. They also tell me they would only charge me for what hair they could get off of her. my sister arrived to pick up my dog, and was informed that they indeed were able to remove all of her hair but did not bathe her at all. The owner then informed my sister that they had been working on her all day. Which is a lie, because when I called at 3:45 the owner told me they hadn't gotten to her yet! My sister said the owner then tried to clean it up and say "well we've been going back-and-forth with her all day." so which is it, were are you going back-and-forth with her all day or did you not get to her until 345???? Furthermore, if you have been working on her all day, by the end of the day she should be all finished and ready for a bath, right? I paid $70 for her to only get cut and they barely cut her nails. I feel like after they cut her, why couldn't she get a bath? She's 6 lbs and hairless now, her bath and blow dry should have not taken that long.

    Merlon's Pet Grooming - groomer - Updated May 2026

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