These folks just aren't trustworthy in my opinion. We ordered two banks of expensive Marvin windows…read moreback in February 2026 to replace some contractor-grade windows in our 2005 spec-home in North Spokane. We intend to start replacing a bank of windows every six months or a year. NW Window came out to measure and then we ordered the windows. It took five months to get them - which is fine, as I understand that they're custom built, and that takes time - and then NW Window tried to install them. The installers were great, but they quickly noticed that the upstairs windows were fine, but the legacy trim could not be reused with the downstairs bank of windows. The person who had measured the windows back in February did not catch that there was a difference in trim depth between the upstairs and the downstairs. The next thing I received from NW Window was a quote for an additional almost $2K (plus even more for staining) to rebuild the window trim. This was on top of a sale of windows that was almost $24K. I get that no one is perfect, but you need to own your mistakes. NW Window, on the other hand, simply blamed the original contractor of our home for having inconsistent trim depth and is trying to shift the cost of their mistake to me. I will definitely look for a different window supplier in the future and will note to the window manufacturer, Marvin, that it should look for a more conscientious reseller in the Spokane, Washington area. Please note the ragged, more-than-3/8" gap in the trim on the picture below. It's sort of amusing that NW Window includes the following on the bottom of its invoices: "The bitterness of POOR QUALITY and LACK OF SERVICE is remembered long after the sweetness of a LOW PRICE is forgotten. Thank you for your business." They should read their own documents, as this was definitely an example of very POOR QUALITY and LACK OF SERVICE.

Excellent sales and service and installation and very pleased with the dedicated customer service…read moreand quality workmanship. Installed an Infinity Sliding Patio Door with four layers of low e and sound reduction and a hemlock wood trim. Clean installation despite having to cut into the ceramic file floor by using professional protection covering. Also was only a half a day to install. Mike and Ken did a great job all around and came out a few weeks later to replace a bowed screen door and a marred cover piece, and now it looks perfect. Well worth the price but also a reasonable price considering the quality product and installation. Can highly recommend this company and the personnel as a high quality company that really does care about its customers. They are trustworthy and very professional, and Marvin stands behind its products. Michele LaBelle

Jason and April were fantastic to work with. We had them turn a 8 car garage into useable living…read morespace and remodel a small kitchen to be more useful. They were so helpful with their ideas and designs and also willing to incorporate our ideas too. They were very respectful of us and our property and I very much recommend them for any work they do for you.

Jason and April were great to work with. Virtue construction met our every need in a timely manor…read more Jason is a very honest and hardworking man and I have only the best to say about he's work ethic. You won't be disappointed if you hire Virtue.

I had Duncan's install two garage doors, they got right to it and had them installed in no time and…read moreat a fair price. I would recommend them if your needing a garage door install!

From the owner: Family owned and operated 25+ years in business…read moreResidential specialists

Outstanding Service -- Repeat Customer! We've been very…read morehappy with Renewal by Andersen. We purchased and had windows installed about two years ago, and just had two more installed yesterday to finish the project at our home, 5 miles south of Spangle, WA. Our installers this time, Micah Roberts and Luis Gonzalez, were excellent. They arrived on time, were professional, courteous, and respectful of our home. They kept the work area clean, explained the process clearly, and made sure everything was perfect before leaving. The new windows look fantastic, fit perfectly, and operate smoothly -- just like the ones from two years ago. It's clear why we came back to the same company. The quality of both the product and the installation is consistently top-notch. We highly recommend Renewal by Andersen (and specifically Micah and Luis) to anyone looking for new windows in Eastern Washington. Thank you for the great work again!

Micah Roberts and his assistant, Evan Canwell were very friendly, knowledgeable, and professional…read moreanswering all of our inquisitive questions. Micah assured us we wouldn't have any problems and if we did to contact him. We felt we have gained new friendships. We would recommend Anderson Windows to anyone. Thank you

On July 15th we gave Carl a $1900 deposit for a door and opener. We have the receipt for it. Didn't…read morehear from him for about 1 1/2 months. We made numerous calls that went to a voice mail that was full. Finally reached an employee that told us our door was in but waiting on a part and we would be called when it came in. It's now October and we cannot reach anyone. Drove by the Spokane location which is vacant. Drove to the Deer Park location which looks like could possibly still be in business. There are doors, parts, desks and computers there. We slipped a note on the side of the door which went into the building along with other notes. As of now Crane garage doors has taken our money. We have contacted BBB and next is Deer Park Chamber of Commerce as well as small claims court. Horrible business.

Awesome services: From the first phone call to the final repair - Dakota and his team gave free…read morereasonable quote, ordering parts I needed and installing my repairs. Very good price too! Fast and Fair!!! Very pleased!!' Thank you

I got a new to me camp trailer without keys. He quoted me $86 for two keys. When he was done I have…read moreone key for each door they both do not open the same door. Inconvenient but ok. Then I got the bill$300. I'm on disability so that was way too much. I would have shopped around more. Just be careful.

From the owner: At K1 Locks, LLC, we’re more than just a locksmith service; we’re your trusted security partner,…read morecommitted to safeguarding what matters most to you. Based in Colville, WA, we offer a comprehensive range of locksmith and security solutions tailored to your needs. What sets us apart? 1. Expertise and Passion: As a self-taught locksmith with a passion for lockpicking and security, I bring a unique blend of skill and dedication to every job. Locks are not just my trade; they’re my craft. 2. 24/7 Availability: We understand that emergencies don’t wait. That’s why we’re available around the clock, ensuring that help is just a call away whenever you need us. 3. Community-Centric: Being a part of the Colville community, we prioritize building trust and connections with our neighbors. Our local roots drive us to deliver exceptional service with a personal touch. 4. Cutting-Edge Technology: We stay ahead of the curve with the latest locksmith technology and techniques, ensuring that you receive the most advanced solutions for your security needs. 5. Transparent Pricing: We believe in clear, upfront pricing with no hidden fees, giving you peace of mind and confidence in our services. Choose K1 Locks, LLC, where your security is our specialty.

I contacted Ernesto to swap out a garage door opener. He was extremely professional and showed up…read moreat the agreed time. He got the job done quickly, cleanly and at the estimated price. He didn't try to upsell me just gave me what I asked for and didn't push.

Ernesto, the owner, was prompt in getting back to me with a quote, asked a few clarifying questions…read moreabout the problem with the garage door opener and arrived on time to inspect the door and opener. He gave us the option to buy our own opener or buy one from him and simply pay him for installation. We elected to buy an opener at Home Depot while he accommodated us by doing other work nearby to enable him to provide same-day installation. He returned, checked and adjusted the garage door alignment and installed the opener without any fuss. After multiple repair visits this year from another garage door service, we couldn't be more pleased with Affordable Garage Door Installation!

Had an older unit that went out on me over a holiday weekend. Everyone else i attempted to contact…read morewas non responsive. James had good reviews, answered my call, was super communicative (text and calls) and willing to explain the issues and options. Ended up replacing my old genie unit with a new chamberlain. He set up my wife's car, replaced the spring to make sure we're shored up long term as well. He not only came out same day, but was able to completely replace and get us back to normal the next day. I'm new to Spokane, and havent had much luck with help on weekends and holidays from most trades. Really appreciate the save!

Jason was amazing! He was able to make it out to my place within a few hours and get the job done…read more He is very professional and does a great job. He was very respectful as it was nap time for my daughter when he arrived. Our garage door used to be so loud and now it is so quiet! Very happy with his customer service. Highly recommend!

Came within 30 minutes and helped me make a new key for my door lock and I didn't even have a…read morephysical key. He made the key in about 15 seconds and then it fit, other option would've been to have him pick the lock but the key code I had worked to make the new key. He charged about 135 I believe and was done within 10 minutes. Answered quickly when I called and helped me with getting back inside after I was trying all night to pick my lock. Russell is great and I definitely recommend his services. All I did was I took an old photo of my key and put it online to get the "key code", then I gave him the code to make the key with, it worked but was tricky getting it to line up exactly with the online guide I found. It was a "last resort" for me but it was well worth it and much cheaper than competitors I'd contacted prior. Check this guy out for your locksmithing needs!! If you're locked out and need a lock picked and/or a key copy made as well he's your guy!

Highly recommend Express Locksmith. Russell was friendly, fast, and professional. Thank you for…read moreyour assistance.

Big thanks to Dean and Mandy at Glacier View Glass. Showed up in early afternoon with a destroyed…read morewindshield on my Super Duty. They were able to order in the windshield overnight and install it the next morning. I was out of there by noon. Thanks also for the interior clean up and the new wiper blades.