The prices are insane. Cost me and my husband $ 60 for food and snacks just for 2 people…read more Anyways, the theater had the most friendliest caring staff from checking in with our tickets to the snack bar. To include, staff to show us how to work the pop machine. This may have been management team visits for the overwhelming kindness we received, but hey it was nice!!

I am writing to express my deep disappointment with the complete lack of service and support I…read morereceived from AMC management. I mistakenly purchased a ticket for the wrong theater and only realized the error upon arriving at my intended location. When I asked the staff there for assistance, they told me I would need to drive 30 minutes to the other theater in order to resolve the issue--despite the fact that I was standing in an AMC location and had simply booked the wrong one. I asked if they could call the other theater or help process a refund, and they outright refused. I then attempted to contact the correct theater myself, but by the time I got through, the movie had already started and the online portal no longer allowed refund requests. When I finally reached a manager, I was told there was nothing he could do unless I physically drove to that location and might be eligible for a comp pass. When I asked if the passes could be mailed to me instead, I was told that wasn't possible and that the general manager--who wasn't available--would have to make that decision. This entire experience has been incredibly frustrating, inflexible, and frankly unacceptable. As a paying customer, I expected reasonable support for what was an honest mistake, not to be met with roadblocks and indifference at every turn. I am requesting a full refund for the unused ticket and a formal acknowledgment that this situation was mishandled. I should not be forced to jump through hoops or drive long distances to resolve something that could have easily been addressed on-site or over the phone.

I've been coming downtown to Playhouse square for 30 Years. I have been a season ticket holder for…read morethe last 10 yrs. Right now is the prime experience. The Key Bank Broadway series, the other touring plays that come into town are all top notch and award winning. It's premier entertainment all around. Date night, girls night, family night. The shows are truly top notch. Plus, they have comedians, musicians all the time. It's world class and can compete with NY or Chicago any day. Check out the website to see who's coming. Holidays are especially fun. Don't snooze on this experience. You'll have fun! And for the cost conscious they have discounts and ways to save. Check them out!

Cat Kid the Musical…read more I visited as part of a school event. The pricing and coordination was great. The musical itself was great for kids. They laughed the whole time and it was very on point with the dav pileky books.

RTA Airport Rapid Station is new and clean. It is one of the several stations that has no staff…read moremonitoring so more based on a honest system. I was surprise that being an Airport station and the beginning and end station of Red Line it would be a self served format. I love the Airplane theme as they are kind of cute. Great to able to catch and train in and out of the Airport to downtown from here. The train was never busy the few times we were on, so not much a problem if you have more bulky luggage.

I love cities that have rail to the airport! It bumps them right up to the top of the list of…read moreplaces I consider for travel. And Cleveland is no exception with a train that take about a half hour or less to get from the airport to downtown. It's easy enough to navigate the ticket vending machine and get onto a train. And the return is more than simple with clear directions from the train station to the airport. Thanks, Cleveland. I had a great time and look forward to returning!

my sister got tour tickets as a birthday gift for me and we were not disappointed. were we touched…read moreor hear voices? no but the house is amazing. guided very well and very detailed history on house. I won't spoil the info passed on as it is best experienced in person. plan on returning soon for ghosts tour as well as spending the night.

We too the Christmas tour of the Franklin Castle. It had been on my list of things to do for some…read moretime. The tour guide was very knowledgeable and seemed very invested in the history of the castle. Oh! My! The castle is rich in history. My guess is you could take three different tours and learn something new from each one. We were only allowed to take photos of the first floor. The other floors had Air BnB rooms. Everything from the paranormal phenomena to the tunnels from the carriage house to Lake Erie were fascinating.

Ever since its 2009 renovation, the Capitol Theatre has been a centerpiece of the Gordon Square…read moreArts District. It is owned by the Northwest Neighborhoods CDC and operated by Cleveland Cinemas, which also operates other renovated movie theaters in the Cleveland area. The theater has three screening rooms, and so it's usually showing a rotation of three different films at a time. Sometimes they are new release blockbusters, sometimes they are new indie films, and other times they are old school films put on for a special event (like the screening of White Christmas I saw this past December). Compared to other larger movie theater complexes, Capitol Theatre is both more cozy and more affordable. On Mondays you can get tickets for $6, there are matinee prices for shows before 6 PM, and the highest ticket price you'll pay as an adult is $11.75 (compared to, for example, my Valley View Cinemark which is $13.50). Like other movie theaters, they have very comfortable reclined seating, you can order adult beverages, and the concession prices will make your eyes pop. My husband and I prioritize seeing movies here if we can - it's a gem of Cleveland and I hope it stays in operation for years to come. The people who work there are always warm and friendly, and clearly have a love of the theater.

I thought I had been here before to watch a movie but I can't remember that moment. I did actually…read morecome in mid-October 2023 with my friend Gabby so this review will detail that visit which was a special event before halloween weekend. HISTORY -- The Capitol Theatre in Gordon Square is an old cinema that turned 100 years old in 2021. It is charming inside the theatre where movies are shown with a decorative outside building sign. The upstairs where the bathrooms are (there are also bathrooms downstairs) is old and it looks like someone's living room in a house but the simple nature doesn't bother me. There are chairs upstairs where you can sit and eat some of your snacks while viewing old photos of people who were involved in the Capitol Theatre. SPECIAL EVENT (MOVIE MARATHON) -- Who knew a movie marathon was a thing? It sure is. I arrived on the 21st of October 2023 for the 12 hour scary movie marathon. YES, you read that write, 12 hours straight from 2pm to 2am. I wasn't going to go but I brought my friend with me and we made it a fun evening. I hadn't heard of most of the movies so the anticipation slowly built as I waited for the first movie to start. I didn't know what to expect. We both received complimentary tickets. Halfway through the movie marathon, the organizers served pizza to everyone which was included in the ticket. My favorite movie was Final Destination 2 and my least favourite were Slumber Party Massacre and Hereditary. Slumber Party was okay and somewhat funny because the antagonist or killer was hilarious; however, part of the movie was just annoying and it dragged. For Hereditary, I didn't like it because I don't like devilish or supernatural movies. I can't remember the names of the other movies, besides Cabin in the Woods, as I'm writing this review almost a month later but I posted some photos that has a partial list of the movies. FOOD -- I purchased popcorn (medium, I think) and some sweets (candy). Of course, the price was expensive but that is common at most cinemas. My friend also bought popcorn but she bought a soft drink too whereas I bought hot tea. I would love to come to another movie marathon next year, as it happens just once a year, but I don't know if I will make it because 12 hours straight is alot of time out of my schedule. I highly recommend this local movie theatre. **** - 87/150 total reviews in 2023 - 638 total overall Yelp reviews - Reviewed on 1 December 2023

A1 stepped up when we were in a bind and got our group of 20 to the airport first thing in the…read moremorning! Called late at night and they made it happen and everyone got to the airport in time. Thanks!

Thank you, Thank You & Thank A1 Cleveland Airport! If there was an option to leave a 10 star…read morereview, I would certainly give an 11! My mother is 75 years young with several physical disabilities, in all the years she has flown to Cleveland...she's always had a family member to be able to drop her off at the airport. This year she had to take a shuttle. I was apprehensive and scared about this because of her age, getting to a ticketing agent safely with a wheelchair. I called and spoke with Christopher Butler who I shared all my concerns with and he was patient, kind and stayed on the phone with me until I was comfortable. He reassured me he would take care of my Mom. I live in California and not only did he do what he promised, I woke up to a text from Christopher to let me know Mom was safe, he ensured she was with a agent that made sure she had a wheelchair and that she was on her way safely back to the West Coast. Christopher is also a plethora of information when it comes to the city and surrounding areas of Cleveland, OH! I know who I'll be calling next summer when we come to Cleveland ( AKA "DA LAND" as our family calls it) next summer. I am thankful I found and used A1! Thank you for treating my Mom like family! Many thanks and blessings. Heidi