Great community! Family owned, great quality of care, all three levels of care(Independent living,…read moreAssisted Living, and skilled nursing), staff members are very friendly, and overall just a great tight knit community!

From the owner: Countryside Village Retirement Community is a family-owned and operated retirement facility…read moreoffering independent living, assisted living and intermediate nursing care to individuals. It provides a full range of accommodations, including apartments and cottage homes. The center s independent living section offers several activities for residents, such as game of cards, cocktail parties and programs presented by guest speakers and performers. It has an indoor swimming pool, exercise room and tennis courts. The center provides various services, including food, maid, housekeeping, laundry, transportation and emergency nursing services. Its additional services include hair, foot, dental and medical care. Countryside Village Retirement Community was founded in 1977 and is located in Stokesdale, N.C.

My name is Robin Patterson this place Oak Forest Health and Rehabilitation I can not believe the…read morepictures My daughter showed me of my son-in-law. Bed sores his skin was unbelievable looks like they haven't bathed him in months his scalp was so dirty and dry you could not stand the smell. Ohh his cathedral was so nasal that his punishment has split. Just writing this make me angry..Neglect with his care is unexceptable the state will be I was a nurse back in the 90s I just can't believe this..Fight for Emmanuel Baker..Robin Patterson 704-495-4901 Robinpatterson05@gmail.com

Heard it was the best Health and rehab around. I'm hoping my mother will be able to get her rehab…read morethere in a few days when Forsyth hospital releases her.

This is an absolutely wonderful organization! They provide hospice and palliative care to residents…read moreof Guilford County, and are very passionate about ensuring that they are doing what is best for the people they serve and providing the highest quality of care. I have worked closely with Kristie and Matt, and they are some of the most compassionate and professional individuals I know.

My dad was a patient at the hospice residence (Hospice Home) and received outstanding care. All the…read morestaff without exception were knowledgeable and deeply caring. They checked on my dad frequently and stayed on top of his every need. The facility is also beautifully kept and peaceful. We frequently walked the halls and beautiful grounds as we kept vigil for Dad. Much care and thought have been given to the comfort of patients and their families. This is the third hospice we've had to deal with and is undoubtedly the best. If you are unfortunate enough to need hospice care for yourself or a loved one (and most of us will), you can't do better than this place.

I have visited this community on multiple occasions and have always been impressed with the happy,…read morefriendly and uplifting atmosphere. The staff is kind and courteous to visitors and you can tell they love their residents. And the food is wonderful.

I can unequivocally give Abbotswood @ Irving Park 5 out of 5 stars! From the time we entered the…read morebuilding, we knew we were someplace special. The entireties of the staff - from the sales, to skilled nursing, to the dining room servers were welcoming, obliging, and happy (which is not always the case in senior facilities!) The residents we encountered were equally cheerful! My father decided on that 1st visit that "this was the place for him", and fortunately there was an apartment that would be available to him in a week's time. Unfortunately, as is often the case with elderly parents, we experienced a medical "emergency" with my Dad several days before his scheduled move-in. The amazing team at Abbotswood moved mountains to get him in-house, and under their expert Living Well @ Home skilled nursing care...an answer to our prayer as we could not give him the care he needed. The team at Abbotswood is enthusiastic, respectful, responsive and incredibly professional! The grounds are beautiful! The interiors are updated and bright! The restaurants serve wonderful food, and are accommodating for each resident's particular needs! I doubt you will find anything in the Triad that is even close to the gem that Abbotswood is!

Our experience here wasn't good. The ownership changed during our almost 2 years here. Things…read moreweren't perfect before but definitely got worse. We often felt like it was "us" against them vs working together. We constantly had to ask for our mom to be bathed, have her teeth brushed and no one ever clipped her nails even after we asked. She was overdosed by their admission. Sheets would be soiled and piled in the shower. No sheets replaced on the bed and family not called so we could bring more sheets. If we hadn't gone by she wouldn't even have had a blanket to cover up with. Clothes often missing. Communication was always lacking between both family and from one shift to the next. No one could ever answer a question directly it was always blame shifting. Often under staffed.

We have a loved one at Westchester Manor at Providence Place.. and one at Westchester Harbor there…read more No place is perfect, but this is the best care facility I have ever seen. The staff is caring and on the ball. The food is good ( our loved one likes it and I have eaten it several times- quite delicious). They have a wonderful activities department and an on staff pastor who is great. The place is clean and takes good care of our loved one. All department staff are accessible and helpful. We are so thankful for this good place. ( Someone mentioned getting locked in the bathroom - I checked and the bathroom door in our family member's room does not lock. Concerning items getting gone- this happens in all nursing homes. A lot of the time it's residents moving them or losing them or throwing them away because they have dementia. There are some cases of residents " moving " things. I'm sure there might be malicious cases where someone steals, but for us this has not happened. When small things get mixed up or lost, you just understand it's a big place that's very busy and sometimes things happen. We have not found it to be a problem. Most of the things in our loved one's room are just fine. Clothing/laundry mix ups sometimes occur- but it's not a big deal in the grand scheme of things. Just my opinion being around nursing home situations for years - believe me- the good far outweighs the bad!).

Went here for rehab after a hospital stay. The staff was excellent, the food was great and the…read morePhysical Therapy was top-notch.

I felt inclined to add my thoughts on the care my loved one received at the Bermuda Village…read morerehabilitation facility. The other reviews listed are very dated, from 2016 and 2018. My experience was much more positive and recent, November-December of 2023. Upon arrival I found the facility to be clean and up to date. My initial impression was very good and my loved one felt at home when we arrived. He was extremely ill and needed more than occasional supervision, and that's exactly what he received. We felt blessed that he not only received top notch care, medically and physically, but that the staff truly cared. They quickly developed a deeper connection that helped keep him positive and motivated. I highly recommend Bermuda Village rehabilitation facility.

Outstanding response. I called out of desperation panicking, not knowing what to do. My love one…read morereturned from the hospital confused and up all night. I got no sleep. I was quickly put at ease by their listening and compassion at 8am on a Saturday. Their nurse came out to analyze the situation and a caregiver came that evening. Had a good night sleep knowing my loved one was being watched. Their response on a weekend thrilled with a real voice attending to me.

From the owner: Because Home Is Where the Heart Is…read more We have a variety of services to meet your needs in the community. Private duty and community based services in private homes, assisted living and retirement communities. Our Services Include: Aides, Nurses & Companions. State Licensed/Medicaid Approved. CAP/DA, PCS, CAP/C. Private Pay/Medicaid/Long-Term Care Insurance-Approved. Alzheimer's Care. Respite Care. Flexible and Customized.SupplementalStaffing.

During the day, excellent staff response. All of the different therapists were very kind and really…read morelistened to me. From 6:00 pm on, staff service very iffy. 15-30 minutes or more to get help, meds, etc. Appears they are very understaffed. Food, what can I say, HORRIBLE. Breaded items were either soggy or dripping grease. There were several meals that I had no idea what the meat was suppose to be. Most of the time, meals were cold. As far as condiments, nothing to flavor but pepper. No salt or Mrs. Dash. Fish served with mayo. All bread was stale and hard. Not a place I would go to again.

Gave wrong meds, had CNA's giving meds, doesn't answer call bells, food bad. Please don't place a…read moreloved one there.

A couple of months have now passed since my 98 year old mother passed and I can write about the…read morelast year and days of her life without falling apart. I know I express the sentiments of my entire family when I say that if you are seeking care for your elderly parent ... consider this firm. My mom (Mim) lived alone and independently in the family home until just the last few months of her life. At 97 she "allowed" us to send in a caregiver in the early morning and the late afternoon. We met with several agencies in the area and she immediately chose Touched by Angels ... primarily because during the interview sessions with Pam Parrot, Mim was the person to whom Pam directed her conversations ... not me ... not my sister or brother. We were blessed in that Mim was still "sharp as a tack" so this made it possible ... but so often, family members and agencies will talk over the elderly and make decisions which they feel are best. This was not the case with Pam. The caregivers who were selected to work with Mim were handpicked by Pam who talked enough with Mim to know her interests and hobbies. They quickly became more than just helpers ... they became dear and trusted friends. On the day Mim took a big downturn and it was discovered that her doctor was out of the country, Pam was there helping me make that tough decision to transfer her to the hospital. Then on what was surely the hardest day of my life when the hospital transferred Mim to a nursing home, who showed up for moral support ... Pam Parrot. It's important to note that the weatherman was calling for extreme weather that morning (sleet, snow possible tornadoes). Each of Mim's caregivers visited her and called constantly to check on her well being. All went above and beyond what was written in their job descriptions. I will never forget this and I wholeheartedly offer my recommendation for this firm and the people who work there. They are the Angels when you need them!

Touched By Angels was a wonderful solution to provide help to my aging parents. They were still…read moreable to stay at home but needed companionship, cleaning services, personal care help and transportation. The agency found a care giver right away and made the process very easy for me as the daughter. When a crisis arose and we needed more services Touched by Angels was there to help. I was always comfortable with them in my parents home.

Caring dedicated staff. both long term and skilled units have excellent nurses. I have the upmost…read morerespect for each and every one of them.

No commutation with new patients. No idea where shower is.. Couldn't…read more Close bedroom door. Staff left while I'm in an emergency with heart