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    Meridian Build Group

    1.0 (1 review)

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    4 years ago

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    Sound Construction Services - Another shot in progress

    Sound Construction Services

    (14 reviews)

    Sound Construction was recommended to me through a friend and it was a great recommendation! I was…read morelooking to have my master bath redone - new tub, tile on the wall behind the tub, expanded shower and tile and replacing the carpet (!) with heated tile floors. I am very happy with the quality of work and the finished product. Skyler was the project manager and Tony was the construction manager. They were very organized, the project started on time and ended on time. Every day, the workers were at my house no later than 8:30 and usually by 8:00. Skyler or Tony stopped by most days to check on the progress. All the workers wore masks, they cleaned up after themselves, they were polite and all did a fantastic job. I wish I could find a 'before' picture but here's one 'after' picture. The shower enclosure is still being fabricated. Also, if you have a chance to have heated tile floors, DO IT!! It is so worth the money.

    We hired Sound Construction to tile floor and shower in a small bathroom, and we wouldn't hire them…read moreagain or recommend them to a friend. We had a really good experience communicating with the people at Sound Construction and working with Skyler (our project manager). Skyler was nice and personable and always quick to respond to our concerns. However, we had a lot of issues with the work done by the tile setting (our tile setters were Ihor & Milad). There were a number of things that they did wrong or poorly that we had to ask them to address. When possible, they were responsive to our concerns and spent a lot of time addressing things they did wrong. But, we were frustrated we had to spend so much time overseeing their work when really they should have done it right in the first place. There were many times it felt like we knew more about how tiling should be done, even though we're just humble DIYers and they're professional tilers. Also, the BIGGEST issue we have is that they applied the shower tile by spot-bonding. Once the tiles were set this way, it's obviously not possible to reset. Sound Construction responded to these concerns by offering to extend the warranty to 3 years, but we are still concerned about the longevity of the installation. In the end, we like how the tile looks but aren't very happy with how the installation was done or all the challenges in the installation process.

    NCCONSTRUCTION

    NCCONSTRUCTION

    (40 reviews)

    We hired Cuong to help us tile our new shower/tub. I cannot express how happy we were with the…read morefinished product. He was very meticulous, careful, and very tidy with his work. He even came back on his own time to widen a rough-in at our Plumber's request. We highly recommend Cuong for any tiling project.

    I'm hesitant to recommend Cuong and NCCONSTRUCTION - but only because I want to keep him all to…read moremyself! Cuong is the best, seriously: very reasonable pricing, extremely hard-working, honest, dependable, fair - I didn't realize contractors like this exist. I almost made a huge mistake and passed on Cuong originally because it didn't seem like he could deliver on what he quoted (he was so much more reasonable than other contractors), and he is very unassuming: quiet, no pressure, fast and easy - - so I thought there must be something off. Man, am I glad that about a year later when we circled back on our ADU remodel, Cuong was still willing to work with us (even when other contractors we originally consulted with bailed, or didn't even have the courtesy to respond). Again, he was so nonchalant about his ability to do the work that I had my doubts, but he immediately proved us wrong - to say the least. Cuong got to work right away. In the space of just a couple months he transformed our ADU from a dated and ugly, unusable space, into an amazing little home, which we furnished and rent now. I was (and am) incredibly impressed by Cuong. He is not someone you need to press to do the right thing. He is independently motivated to do the job the right way, and to work efficiently. He would ask to work weekends just to stay on schedule; he would pick up materials for us; and he was flexible and available when we needed him. *Note that the only thing he doesn't really do is design. He will consult on small things, like where to put outlets, or how a door should open, but I would not expect him to design and build. Provided you have your design and vision though, the man can execute. It is a pleasure to write this review and to share our experience, and I think our results speak for themselves (which I've posted before and after photos of). I wish Cuong and NCC all the best; although I'm sure we'll be seeing them soon on some of our many projects :)

    Kaiser & Kaiser

    Kaiser & Kaiser

    (12 reviews)

    $$

    I had contacted more than 10 contractors about a railing replacement project (around $6890.00 total…read morein cost). Only three contractors got back to me with quotes (one with extremely high cost). Nice impression in 1st meeting. Jim and his team have been great with their communication by email and text. They were able to get the job done in a timely manner and communicated all the details (scope of work, pricing ...) upfront. Jim was extremely courteous, friendly and professional. We have been very happy with the results. I wouldn't hesitate to use him again for other projects in the future.

    I am not sure what happened, but they entirely ghosted us…read more Everything started very well. Tammy and Jim were very responsive and very helpful. Their plan looked wonderful, and after a month we had a few questions. After meeting with a ton of other contractors, we established a few questions we never thought of before we started this project. They told us that we would have a ton, and they would be very happy to help us. We are going to spend a lot of money, and wanted to make sure that the money we were going to spend was going to the right people. We asked the same 12 questions to the other contractor and they got back to us within a few days. I do not feel the questions were out of line, but apparaently they did not want to answer them. Look we are getting into a large project. Full kitchen and two bathrooms with a 1800 sq ft home getting its hardwoods completely restained and sanded. We got an email saying that they had been out of town, after a week of not hearing from them. After that never heard from them again. Still, have never heard from them. We emailed, and texted them many times. Nothing. I understand life happens, and things happen. However I have been in customer service most of my life, and if something happens you let your customers know why you cannot or will not be able to respond. After excellent service, there was no follow through, and after telling us, we would have a ton of questions, and they would be happy to answer any of them, they never did.

    Meridian Build Group - contractors - Updated May 2026

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