Chayton Hensley is an excellent representative for your plumbing group y'all were responsive and…read moreeasy to understand. Thank you.

I had heard good things about this company. I had an obvious crack in my garbage disposer. I told…read morethem I would buy an Insinkerator at Home Depot and they were to install it. There was the usual come out and take a look fee of $99.00. Technician comes out super nice apologizing for running late. He confirms disposer had crack/leak. Gets on phone to do invoice, and says to install owner purchased unit it'll be $501.00 + the $99.00 visit fee. $600 bucks for a 1 hour job. Over $700 including the garbage disposer. I almost pooped in my pants. How greedy are you to tack on the $99? Who does that. This is east Texas and one of the poorest areas in the state. I had just had one installed at my son's home for $200 in San Diego County, CA. I was stuck. Value? It was a ripoff. They talk politely but are clearly cutthroat. Get someone else to do it. Boo.

BEWARE: ZERO CUSTOMER SERVICE SKILLS....ZERO VALUE. Looks like I'm the 40th review for Murphy…read moreCormier and the 7th 1-star review. The nearly 20% 1-star percentage is fitting in my experience. As another 1-star reviewer put it: "Hoot" seems to mean: "We don't give a hoot"...especially about customer service. To be fair, this mistake was mostly my own fault due to a misunderstanding; still, the 1-star review seems justified because of how Connie (presumed to be the office manager) handled it. When given an opportunity to demonstrate exceptional customer service as a home service company, she/they took the low-road instead. The story: I called to set an appointment to get our septic system inspected because we're selling our home. The appointment was set for 2-days in the future. When the Tech arrived, he looked at the system for approx 28-seconds and determined that it's not a Hoot system after all, so he can't accomplish the inspection. We assumed the Tech would move-on to his next job, but instead he called the office and they directed him to charge $200 for a "service call". I told the Tech: "We're not paying $200 for a service call....we intended to pay $200 for an inspection....which you're advising us you cannot accomplish." I called their office and told Connie the same thing in a matter-of-fact statement: "We'll pay $50 for your time as I understand there's an opportunity cost for your Tech to come to our house despite our misunderstanding about the brand of the system" (paraphrased). She replied: "No, we will charge $200, because during the scheduling call you said it's a Hoot system." Honestly, I don't remember if they asked that during the scheduling call or not, but even if they did ask, I wouldn't have known what brand the system is anyway, so I would have likely said Yes (per my real estate agent's guidance to call them for an inspection). I reiterated that we don't plan to pay $200, but if they change their mind about the $50 offer, then we'll happily write their Tech a check, so he can get on his way to the next job. She didn't accept the $50 offer. Afterwards, I remembered: They requested my credit card number to setup the appointment. As it turns out...within 10 mins or so...they charged my credit card $200 despite my express refusal. I'm considering reversing the charge with the credit card company, but I might let it go. In a way, this review makes me feel whole and (more importantly) serves as a warning to others: Connie at "Doesn't-give-a-hoot-Murphy-Cormier" will NOT offer any grace in the case of a misunderstanding. This seems to prove our initial intuition anyway about the value of Murphy Cormier's "inspection" -- it's value-less! Our system was pumped-out and "inspected" by a different licensed septic company 4 months ago. Apparently, the system must be inspected by the company that manufactured it. So, someone without any knowledge of septic systems would have to know the brand of their system to ensure they call the correct inspector -- as if septic systems are so complicated or proprietary that only the original manufacturer would be qualified to inspect it. Of course, this type of arrangement --allowing Murphy Cormier a sense of monopoly-- is contrary to the free-market system that is the most fair to the consumer/customer. As expected, this arrangement enabled Murphy Cormier to take advantage of us...and based on their rating/reviews, they take advantage of others too. Fortunately, when it comes to service for your septic system, it's quite easy to find a company that provides superior customer service, knowledge, and experience at reasonable prices -- less than Cormier's non-sense service call price (and without Cormier's over-inflated ego). Sadly it feels like I paid for them to travel 13 miles/23-minutes from their office to my house (assuming they weren't in the neighborhood)....as if anyone would pay $200 to have a septic Technician come hang out with them for 30 seconds. It's shameful.

From the owner: We Design, Manufacture, Install, and Service all aspects of wastewater treatment from 500 GPD…read moreresidential through 2 MGD municipal plants for any wastewater need. We offer competitive pricing and excellent service, with the peace of mind that your unique system is protecting the environment.

Trey cleaned our 20 yr old carpet today and it looks amazing…read more He is very professional and has new equipment I'd recommend you give him a call if your carpets are looking tired and worn out.

I had posted a while back asking for referrals on carpet cleaning. I have three children who…read morebelieve the floor is to be used to hold food. Even though my carpet was only a year old it needed some serious TLC. Two rooms in the home had much older carpeting while all the other rooms were a year old. When the owner arrived he instantly made the kids and I comfortable. He assessed the work with me and got straight to work. I was so comfortable with him the kids and I went and ran errands while he worked. He did pick on me saying that my new carpet did not look bad at all. (More on that later.) When we returned home I was 100% satisfied. EVERY room looked fresh and new. Low to no odor. No items were damaged or broken. The carpets looked better then I had hoped even the old (and I mean OLD) ones. He followed up with me that evening to make certain I was satisfied. After telling him I was very pleased he let me know that he was wrong. My "new carpet" that my sweet darlings USED to roam around and create a child buffet on the floor was FILTHY! :) A mom knows when something is dirty even if she can't see it ;) I absolutely and highly recommend Absolute Floor Care of SETX.