I frequently need to have labs drawn with the results going to Mayo Clinic in Rochester. The orders…read morehave the physician and the fax number where the results are to be sent. Once again, I had to call 24 hours later to have them fax the results. This is unacceptable. This negligence has caused delays in treatment and medication changes!!! Get your act together, this kind of mistake could have serious consequences!!!

They did a great job drawing blood from my 1 year-old. They were both quick and patient.read more

I just started at this practice and absolutely love Dr. Dunbar and their office staff! The quality…read moreof care, responsiveness, personalized phone calls from Dr. Dunbar herself, and ease of accessing services is something that has been hard to find in other places. Highly recommend Dr. Dunbar!

Love dr Dunn! She gets my back together quickly and I'm over all super impressed! Highly…read morerecommend!!!

I love going to Dr. Overman. She's super nice, professional, and I leave feeling so much better!…read moreShe will give you tips and exercises to do on your own to help strengthen and avoid further injury, etc. The clinic is clean and welcoming. I highly recommend Dr. Overman!

I trust Dr. Lyla with all my allergy related issues. She is by far the best doctor I have had. I…read morereally missed the whole staff here when I moved from cedar rapids! Go here, you won't regret the awesome treatment.

If you are looking for great bedside manner and fantastic medical knowledge in a family medical…read moreoffice, James Li and Queenyee Family Medicine is for you! Great care and easy appointment times. Expanded hours and short wait times. I have never felt to be in better hands. I can't say enough about how much I love this organization!

The quality was personal and kind. He walked me through an H Pylori test, provided email and call…read moresupport as needed. The environment was cleanly and quick

I have been seeing Dr. Gomendoza for around ten years or more and am very pleased with him. He…read moretakes time with each patient so as to not make them feel rushed, and he is perhaps the most thorough physician I have ever had. He is usually very prompt in replying to messages on My Chart and publishes test results as soon as he receives them, so patients are always up to date. I recommend him and his staff very highly.

I highly recommend Dr. Gomendoza. He takes a great deal of time with me. He's the finest doctor…read moreI've had in my lifetime. His nursing staff and lab techs are great too!

I thought Lynette Rice was my primary care provider. So when my body started behaving badly I…read morethought my PCP was the person to call. I made the appointment on mychart and I wasn't feeling the best so I quickly wrote back pain. I told her nurse I knew she couldn't address all my concerns today, but I was hoping Lynette could help me figure it out. I was hoping to just get started. Maybe get some referrals. Lynette came into the room, and said she couldn't help me with everything, I made my appointment for my back. I said I completely understood, I would come back again. She the repeatedly said I needed to pick one. She only has 30 minutes. I said forget it and walked away. After reading her notes in my records she implied I was late. I was on time for my appointment and waited patiently in the waiting for 15 minutes.

Was fortunate to find Lynette Rice in West Branch. Met with her in April 2025 as a semi meet and…read moregreet and discuss my health concerns. She was wonderful! Addressed concerns. Was proactive and helpful in guiding me to additional care that would be beneficial beyond a PCP. Her level of expertise and care met my needs. Unfortunately, I received the dreaded letter that she's leaving West Branch. If I could follow her to another location locally, I would! It's becoming a thing that PCP providers aren't sticking around. I had one for 25 years with Mercy. Dr. Loeb was amazing! She retired in 2019. The next one at Iowa City Family Practice was awesome and she left after a year to specialize in anemic patients in 2020. The third PCP with Mercy canceled our meet and greet due to illness and I wasn't able to schedule with her again, but with another in the office that I liked. However, she too left after a year. The fifth one was with Iowa Health (sadly Mercy was taken over) canceled after a nice meet and greet, due to family issues, and rescheduling was 4 months out?? I finally landed on Lynette! Was excited and looking forward to the level of care that I'd had with my first two doctors/PCP. Now I'm tasked with finding someone similar to Lynette Rice. It's becoming a game that I'm not interested in playing. Whoever lands with Lynette Rice will be fortunate! I hope I am able to painfully find someone similar to her. How that will happen, I do not know. It's Groundhog's Day over and over, paying copays just to meet with someone to see if you mesh well and then they leave. Wishing Lynette the best, wherever she went!!! She is terrific! Her staff is terrific as well. They all made me feel heard and seen, which is not learned in the medical field. You either have that niche or you don't. I will only go with someone who does.

Very professional. Had read all current history from specialist. Kind and took time with me…read more Very impressed.