Our experience was horrible . Staff was argumentative . My husband was given a medication he was…read moreallergic to. My husband went in to facility with no bed sores and was discharged with a bed sore. My husband would wait sometimes 45 minutes for someone to come help him. I was there and counted the minutes. Worst experience ever for my husband. Facility was clean. Food was fine. My husband was there for skilled nursing.

Too many residents, not enough staff. Not only does the right hand not know what the left hand is…read moredoing, the right hand doesn't even know there's a left hand. No communication between staff and administrators. Typical nursing home BS.

I arrived at Mercy Medical Center Emergency Department via ambulance earlier in October after a bad…read morecar accident. The staff was awesome. Up to four nurses were with me in their x-ray and CT scan department to help me transfer over to the scanners and take readings. Someone was with me all the time. I'm also currently using the Hall Perrine Cancer Center for ongoing treatments. All the staff there are very friendly, pleasant, and professional. Absolutely no mysteries, they will tell you exactly what's going on, what needs to be done and when they're doing it. I highly recommend this great institution.

Unbelievable. This place has really gone to shit. There isn't a good hospital in Cedar Rapids,…read moreIowa. I used to think Mercy was the best, but not anymore. You'll die of old age waiting for anyone to help you. Sure, they can put you in a room, there's plenty of empty tiny little rooms they can leave you in for all day and night while they ignore you and ignore your winces of pain. This the last time I go to any ER in Cedar Rapids, Iowa unless I'm unconscious or dead. At both hospitals they are very snotty and disrespectful. I don't know what happened to this place but I won't be caught alive in there ever again.

Talk about a wait. When I walked in there where two people ahead of me...... that was an hour and a…read morehalf ago and one of those people left because they waited too long. I'm writing this as I sit in the lobby. It's incredibly frustrating to be told that everyone is busy while I watch them all walk around and talk to each other. Never again.

All you'll ever get from these folks is the runaround. Visited yesterday after having been sick for…read more13 days and, after having blood work done, Dr. Allen then advised I go directly to the St. Lukes Emergency Room for further testing. 5 hours later I was released with diagnosis 'general abdominal pain' which ignores the sinus infection, near-constant fevers and illness I've experienced for almost 2 weeks. Called Dr. Allen this morning to advise 24 hours had passed and no one had even prescribed an antibiotic at his office or the ER, which was unusual since he seemed certain enough of infection to send me to the ER, and am still waiting for a callback hours later. If you need actual medical care, go somewhere else. If you want to be infuriated by incompetence, the runaround and a final diagnosis of 'follow up with your regular doctor', then throw you $$$$ away on these clowns. NEVER AGAIN will I be this stupid!!!

I hope you never have to be in the ER here but if you are, you're in good hands. From the time we…read morechecked in we felt comfortable and in good hands. All of the staff did a great job of treating us with respect and kindness.

This Mercy Hospital SUCKS!!Let me phrase this for you on Sept.5th 2024 I went into Mercy Hospital…read moreand I went to the information desk and I asked do you know how to find Dr.Smith Office the desk lady said to me who is he I said he is my back doctor you mean your neurologist yes so she direcrted me down the hall and take the elevator but I had to ask a repairman on what floor he was on then he told me.it's kinda sad when you never been in Mercy Hospital probably over 40yrs or more and nobody would help a person out and why they don't have volunteers to help a person to take them where they are going.That's why I like St. Lukes Hospital Better lease they don't leave there patience in bine.I was so upset I will never come back at all.