Arcy is the least empathetic, most profit driven hospice in the area. The nurses including but not…read morelimited to Sherice, Debbie, and Amber - manipulated scores to justify discharging our loved one from hospice care. The administration is incompetent. They released our loved one from hospice care just days before she passed. unfortunately, they do not have experience with stroke patients. They offered no condolences or acknowledgment of our loss despite months of having our loved one in their care.

Our family experienced deeply troubling and inexcusable behavior during our aunt's final hours…read moreunder the care of Arcy Hospice. The continuous care nurse spent extended periods on her phone while wearing earbuds and failed to recognize that our aunt had died; the chaplain who entered the room was the one who noticed and asked the nurse to check her. Even more distressing, our family first learned of her death through a text message of condolence from the care home rather than from hospice staff. This level of inattention and lack of communication during a patient's final moments is unacceptable and represents a profound failure of basic hospice care.

During one of the most stressful and painful times of our lives, the team at Vitas Inpatient Care…read morehandled my Mom's final journey with such love, grace, and expertise. In particular, Kris, Miriam, Connie and Anita made such a difference with their consistent and compassionate care. I would highly recommend them to support any loved one during this journey!

Gloria from Vitas reached out to me on May 6th & identified herself as the Nursing Administrator…read more She stated they were very sorry for what my mother had to go through & they (herself & the VP) we're going to investigate to find out why this happened & make corrections to see it doesn't happen again. This was going to include listening to the recorded phone calls. On May 16th, I called & left a message for Gloria to get an explanation as to why this happened & what they found out in their investigation. (For my own closure, I want to know their investigation wasn't just lip service.) The receptionist called me back to verify my mother's information & mine as well. It is now May 19th & I haven't had a return call. At this point, THINK TWICE before placing your loved one in their care.

Excellent patient care, so impressed with their coordination of care. There staff at the office are…read morealways to assist with all our needs.

felt bullied when we made the decision to change to a different hospice company because of poor…read morecare.

Great company that gives the attention every patient deserves! Their employees are dedicated and…read morepassionate about what they do. I would send my loved ones to them anytime.

I am so impressed by this team- compassionate, skilled, and professional. I love that people can…read morereceive the care and support of the palliative team when they are facing a difficult illness, and then stay with the same amazing team of doctors, chaplain, social worker, nurse if they need hospice. Hospice care changes the entire end of life experience- for both the person and their family. Everyone deserves the type of caring, grace, and support that this team offers.

Waldo and the Knights of Comfort Hospice and Palliative team go the extra mile every time. Even…read morewhen there may be obstacles, they find the resources and a generous heart to make things happen. Their team respond promptly. Your loved ones are in excellent and caring hands!

Knights of Comfort provided knowledgeable, compassionate care for a close family member while she…read morewas passing. Waldo made sure that she had everything she needed and was diligent in checking on her and providing information and updates to our family. Waldo walks on water as far as our family is concerned.

The care quality is like no other. This team goes above & beyond to see heir clients get…read moreeverything they need.

Main concern was assistance in medicine compliance,oxygen compliance, game playing, hygenic…read moreassistance and then light housekeeping. Four days of visits and zero game playing. Wet clothes left in washer. Not hitting all the marks. Add to that a want to bill you via credit card before you see the bill. Not a great way to run the business.

The quality of care provided by the Angel Hands Hospice team in unmatched to say the least. The…read moreentire team from office staff to field staff and chaplains are dedicated to helping those in need and are the nicest people you could ever meet. they are so compassionate and caring and quick to get things done. Having my love one under their care settled my nerves tremendously. Highly recommend this company for those needing hospice care!

From the owner: At Angel Hands Hospice, we provide exceptional care through a range of personalized services. Our…read morededicated team includes weekly nursing visits and aides available 3-5 times a week, ensuring comprehensive support. We offer chaplain services for spiritual comfort, and each patient benefits from a dedicated social worker. We supply essential medical equipment and daily necessities like diapers, wipes, and gloves. Our respite services give caregivers valuable relief, while our volunteering program adds extra companionship and support. With a 24-hour triage line for immediate assistance and flexible payment options, including Medicare and Medicaid, we are committed to delivering holistic, compassionate care tailored to each individual’s needs.

Hollymead is a great place for patients to recover and return home safely. The rooms are spacious…read moreand include kitchenettes, among other amenities. Local hospitals have established connections with Hollymead, allowing patients to thrive during their recovery. The team here is solid, and there are no major complaints unlike in the past. We invite you to tour the facility or consider having your loved one come here for therapy and nursing care.

Don't let the outside fool you. The rooms are nice. However, good luck with the nurses who have to…read moreattend to you. You'll probably see him once, and then they're gone until it's time for them to go home.

My mother has been a resident at The Oaks at Flower Mound for over a year and it has been a great…read moreyear due to the facility, care, meals, activities and very helpful staff... but the level of care she received following her recent fall and broken hip truly exceeded all expectations. The entire team has been a godsend during this challenging time, and we cannot recommend them highly enough. We want to specifically recognize two exceptional individuals: Dora and Sunny. Their dedication to my 88-year-old mother's recovery has been remarkable. They approach her care with a perfect blend of professional expertise and genuine compassion, consistently going above and beyond to help her regain her strength and independence. Dora and Sunny's consistent encouragement and specialized support have been crucial in getting her back on her feet and well on her way to normal. The rehabilitation process can be daunting, but thanks to the tireless efforts of the care/rehab staff, my mother feels motivated and cared for every step of the way. The entire facility provides a warm, supportive, and safe environment for its residents. We are incredibly grateful for the peace of mind knowing she is in such capable hands. The Oaks at Flower Mound is truly a five-star community.

I cannot say enough positive things about The Oaks! It was a wonderful environment for my mother. I…read moregot the sense that everyone tried very hard to make this a loving, supportive community. If you can visit, you will find it to be beautifully appointed without being fussy. My mother went from a townhouse to a one bedroom apartment and it was perfect for her. The weak link to the whole operation is the dining room, and my experience is that most assisted living properties struggle in this area. The dining room is not carpeted and so quite noisy for the residents. Food service can be uneven and the food was often not very hot! But I found that if my mother asked to have something fixed, the servers were always kind and accommodating! My mother passed away one year ago. I was with her along with hospice, which they allowed to take care of her in her apartment. I found the staff of The Oaks to be so accommodating and concerned. I wish my mother could have enjoyed living there for many more years!