1. Right at Home

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Lewisville, TX

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Right at Home

3.8 (8 reviews)
Open • Open 24 hours

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6 years ago

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10 months ago

The care quality is like no other. This team goes above & beyond to see heir clients get everything they need.

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2 years ago

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6 years ago

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5 years ago

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7 years ago

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9 years ago

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Griswold Home Care

Griswold Home Care

4.0(4 reviews)
6.4 mi

Great locations for clients and professionally run company. I think this company is knowledgeable…read moreabout the hone health care businesses.

My aunt hired Griswold Home Care in Plano for 12 hours of daily in-home care on 29 and 30 September…read more2026 for my elderly, disabled uncle. He needs hands-on help with wheelchair mobility and bathing. The care did not meet that need, and the manager's response made it worse. Caregiver Caroline spent long stretches on her phone and did not help unless she was told to. She made no effort to push his wheelchair. When asked to give him a shower, she said she would only use wet wipes. She first refused instructions from both my wife and aunt, then told me my uncle did not want a shower. o Only for him to say immediately say he did want one. Caroline then made excuses and said she had no shower chair or gloves. My wife had to go buy both. She showered my uncle reluctantly and left the towels and supplies on the floor for us to clean up. We called Senior Care Manager Adrian Curry-Jones the same day and asked for a different caregiver. She said it was her birthday, she was going out to celebrate, and no one else was available. The next day Caroline arrived about 20 minutes late. No one called to tell us. The lack of help and poor atittuwas the same as day before. We called again to voice our issues and cancelled future service with Griswold. Ms. Curry-Jones rather than being understanding or apologetic became defensive. We needed reliable help for a disabled family member and did not get it. I would NOT recommend their services.

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Griswold Home Care
Griswold Home Care
Griswold Home Care

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The Legacy at Home

The Legacy at Home

5.0(4 reviews)
12.8 mi

The Legacy at Home provides superior care to their patients. The care team goes above and beyond…read moreto support their patients and the families with compassion and skill.

We have been using Legacy at Home caregivers for our mom off and on for over 5 years. We have had…read morewonderful experiences with them. There have been times we've needed caregivers 24/7, and there have been periods of time when we've only needed a caregiver for a few hours here or there to support mom while venturing out to a doctor appointment. Legacy at Home is flexible and allows us to shift between mom's needs with very limited notice. After a recent fall and an ER visit, mom was sent home about 10-11pm. With a few hours advance notice, we were able to have a caregiver meet her at her facility and stay the night with her to provide the support she needed. The schedulers are fantastic and the caregivers are warm and loving. If for some reason a caregiver cancels at the last minute (car accident, illness, dangerous weather, etc), the scheduler on duty will work tirelessly to find a replacement caregiver and they will call back with regular updates on their progress - no matter if they are successful in locating a replacement caregiver or not. And most of the time they are able to find a replacement caregiver. They have amazing people who are caregivers. Many of them have made this their career choice and they want to help and support their patients. It may take a few caregivers before you find the right personality match between your loved one and the caregiver, but once you find the right matches, it's a wonderful thing! The caregivers select their preferred schedules and patients and you start to see the same people over and over again because they form very sweet caring relationships. The caregivers may even text an update here or there, if you also form a relationship with them. I highly recommend Legacy At Home. They have provided significant peace of mind for our family knowing our mom is being well cared for every day.

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The Legacy at Home

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BrightStar Care - Frisco/Carrollton home care experts delivering skilled nursing, dementia care, and reliable personal support at home.

BrightStar Care

4.3(9 reviews)
12.3 mi

Update: I received a call from a director. She apologized profusely explained some things. Made…read moresure the pre authorization finally went through, and checked in with me multiple times to make sure I was getting Physical therapy. I appreciated her diligence and the effort she put into my case. Old review : I had total knee replacement surgery. This company contacted me initially and we set up times. The RN came and she was Amazing! The PT came and he was great. What I have major issues with is I was supposed to be getting 3 sessions a week for two weeks minimum.. On my about to be third session , the PT said oh we don't have pre authorization. I wondered about this so I called. The company would not call me back. I called twice. I waited 7 hours and no follow up call. I called a third time around 3 in the afternoon . I finally got someone and they said, " Oh we don't have pre authorization." I said , "Then how did you guys send people to my house in the first place?" They still have not answered that question. I still should be having PT sessions , it was knee surgery, the Dr. office did send that over (I checked) , and still no services and no calls from this company when I should be having therapy. Knee surgery is a difficult surgery mentally and emotionally, and to have to deal with this is unacceptable. I rated the company a 1 only because I really liked the PT and OT. Their management , scheduling , return calls needs to be improved.

We have used BrightStar since October 2022 for my father who has Alzheimer's and moved into…read moreassisted living. I can not say enough positive things about everyone we have interacted with! The companions have been wonderful. Our regular one Lisa D is a jewel! She keeps us informed of how he is doing, activities he is participating in and anything he needs. Elizabeth has been a godsend in what ever role she is doing for Dad. I highly recommend BrightStar!

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BrightStar Care - Compassionate in-home caregivers assisting seniors with daily living, recovery, and personal care in Frisco and Carrollton.

Compassionate in-home caregivers assisting seniors with daily living, recovery, and personal care in Frisco and Carrollton.

BrightStar Care - Trusted home health and home care services in Frisco/Carrollton: licensed nurses and caregivers providing compassionate care.

Trusted home health and home care services in Frisco/Carrollton: licensed nurses and caregivers providing compassionate care.

BrightStar Care - Our caregivers in Frisco and Carrollton help seniors and adults safely recover at home while maintaining independence.

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Our caregivers in Frisco and Carrollton help seniors and adults safely recover at home while maintaining independence.

Right at Home - homehealthcare - Updated October 2026

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