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    Right at Home

    3.8 (8 reviews)
    Open Open 24 hours

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    5 months ago

    The care quality is like no other. This team goes above & beyond to see heir clients get everything they need.

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    Rambling Oaks Courtyard Extensive Care Community - Main entry

    Rambling Oaks Courtyard Extensive Care Community

    3.7(6 reviews)
    4.3 mi

    The people that work here are what keeps bringing me back every time. Mr. Boyd has put together an…read moreamazing team of physical therapists that will lovingly push you back into shape. They care for every level of disability. The food is good and the stafff are amazing. It is a very clean facility. You cannot go wrong here.

    Do not use this facility for Rehabilitation because the facility will bill your insurance $8,500(85…read morehours ) for 20 days of rehab (5 week days) at 1.5 hours per day at a rate of $350 per hour (amount they bill your insurance )for a combined 1.50 hours of PT, OT and ST. 1/2 hour each. In addition to billing the patient/resident $5,400.00 for the same 20 days of rehab. Thus $13,900 for 20 days of 1.5 hours of rehab per day x 20 daya=30 hours $13,900÷ 30 equals $460 per day x 20 days of 1.5 per day (3rd party PT therapists) who are only being paid $100 per hour. The facility gross profit of $360 per hour. If you are someone ?who requires more PT good luck as none of their residents ever walk out of their own). As most are still wheel chair bound or using a walker when they leave if their lucky. After all if they fully rehabilitated their residents the facility would go broke. They are 50 percent short staffed because they can't retain good nurses or aides because the pay is low. 25 percent are contract so Covid is an issue. They Covid test the residents every 3rd day at $250 per test they charge the patient or insurance.Reason being too many contract employees thru 3rd party companies.

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    Rambling Oaks Courtyard Extensive Care Community - Double occupancy room

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    Library & Dayroom

    Brightstar Care - Frisco/Carrollton home care experts delivering skilled nursing, dementia care, and reliable personal support at home.

    Brightstar Care

    4.3(9 reviews)
    12.3 mi

    Update: I received a call from a director. She apologized profusely explained some things. Made…read moresure the pre authorization finally went through, and checked in with me multiple times to make sure I was getting Physical therapy. I appreciated her diligence and the effort she put into my case. Old review : I had total knee replacement surgery. This company contacted me initially and we set up times. The RN came and she was Amazing! The PT came and he was great. What I have major issues with is I was supposed to be getting 3 sessions a week for two weeks minimum.. On my about to be third session , the PT said oh we don't have pre authorization. I wondered about this so I called. The company would not call me back. I called twice. I waited 7 hours and no follow up call. I called a third time around 3 in the afternoon . I finally got someone and they said, " Oh we don't have pre authorization." I said , "Then how did you guys send people to my house in the first place?" They still have not answered that question. I still should be having PT sessions , it was knee surgery, the Dr. office did send that over (I checked) , and still no services and no calls from this company when I should be having therapy. Knee surgery is a difficult surgery mentally and emotionally, and to have to deal with this is unacceptable. I rated the company a 1 only because I really liked the PT and OT. Their management , scheduling , return calls needs to be improved.

    We have used BrightStar since October 2022 for my father who has Alzheimer's and moved into…read moreassisted living. I can not say enough positive things about everyone we have interacted with! The companions have been wonderful. Our regular one Lisa D is a jewel! She keeps us informed of how he is doing, activities he is participating in and anything he needs. Elizabeth has been a godsend in what ever role she is doing for Dad. I highly recommend BrightStar!

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    Brightstar Care - Compassionate in-home caregivers assisting seniors with daily living, recovery, and personal care in Frisco and Carrollton.

    Compassionate in-home caregivers assisting seniors with daily living, recovery, and personal care in Frisco and Carrollton.

    Brightstar Care - Trusted home health and home care services in Frisco/Carrollton: licensed nurses and caregivers providing compassionate care.

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    Brightstar Care - Our caregivers in Frisco and Carrollton help seniors and adults safely recover at home while maintaining independence.

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    Our caregivers in Frisco and Carrollton help seniors and adults safely recover at home while maintaining independence.

    Right at Home - homehealthcare - Updated May 2026

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