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    Senior Helpers

    5.0 (3 reviews)
    Open • Open 24 hours

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    2 years ago

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    11 years ago

    Great management and caregivers! They were on time and professional. Senior Helpers also gained a top rating from Home Care Pulse!

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    9 years ago

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    Assisting Hands - Non-Medical Home Health Care Services in Richardson, Dallas, Fort Worth & Surrounding Areas

    Assisting Hands

    (2 reviews)

    North Dallas

    So, Assisting Hands is the perfect name for this organization. This is Patty Williams, from Ruby…read moreCare, Senior Living Placement. I worked with a family yesterday and placed a sweet lady in a care home. She was transported from a Rehab community and unfortunately her incontinent supplies were left behind. The caregivers were getting my client settled in to her new home and realized she was short on supplies. There was nobody to assist in getting some to her at the late hour, so I called on Robbie McCullough. He was quick to say he could help and didn't even hesitate with my unusual request...head to the drugstore to purchase some supplies and deliver them to a person he has never met. This is the kind of service that Assisting Hands is known for. I have seen and heard accounts of this stellar service time and time again, but the first time I am posting about it. My client needed help and Robbie came to the rescue. It is so important to me to have these types of referral partners to work with...the ones you can count on; the ones who go above and beyond. It is definitely a new "high" in our relationship and I am so grateful for Robbie McCullough at Assisting Hands.

    We used this company for my mother's home care needs For about three months. Some of the caregivers…read moreare very compassionate and competent. However, there is so much turnover that you never know what you're going to get from day to day. But there are larger issues related to scheduling and customer service. There are frequent mixups and last-minute changes in scheduling that make it difficult to rely on the company. Continuity and reliability are critical in this field. The result is often that families are left to scramble frantically trying to get caregiving assistance. An even bigger problem is that when you raise these issues, the supervisor (Ari) is defensive, short, interrupting, and seems somewhat annoyed that she has to deal with any problems. When I I raised these problems with the owner (Robbie) in an email, I received no reply. No apology, no explanation, no promise to do better, nothing. It's hard to find good Caregiving assistance, even in big cities. Unfortunately, this company is not one of the standouts.

    Senior Helpers - homehealthcare - Updated October 2026

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