Great location in active neighborhood with lots of happy restaurants and very close to u bahn. The room was excellent with very comfortable bed. The nights were completely quiet and dark, so sleep was wonderful. Taking away from the excellent one week experience knocking rating down from a five star to a 2 or 3 star hotel were due to complete failure to fix nor explain why one elevator to the top floor remained out of service, and also disappointing and boring often oversalted meals with bland overcooked tasteless lukewarm vegetables and lack of coffee at any meal but breakfast, same old pastries every morning and an unfriendly restaurant hostess. The waiters were all outstanding. I regret that the cost of meals was included in our week's stay. Finally, the adjacent bar was excellent. Downstairs on ground floor is a nice mall with huge grocery store. An unexpected perk was a coupon for a drink at the bar if one requests that hotel room not be cleaned for two consecutive days. However the free beverage is quite small....a friend ordered a wine and it was poured....when she presented the free beverage coupon, the server took her glass back and poured a moderate amount of wine back into the serving container! Now that is really tacky!!!! I would not want to stay at this hotel again. Do not strongly recommend MOA Mercure. read more