I chose Mercier Home Inspections based on their solid reviews here on Yelp. I called Jay and quickly received a very reasonable quote for an inspection on almost new house I am buying. Jay assigned inspector Stephen Hanley to the job. I accompanied Stephen as he did a remarkably thorough inspection of the property. I've been through 4 home inspections as a buyer, and I've never seen a more complete inspection. I originally thought I was wasting money with an inspection because the house was so new, but thanks to Stephen we identified several issues that the seller is currently addressing, which will not only assure that I'm moving into a safe house, but will save me a couple of thousand dollars in eventual repairs. He also took the time during the inspection to demonstrate the various controls on the house's mechanical systems and to recommend good maintenance practices for same. Stephen's inspection report, which arrived in my email the same day, was as thorough and professional as the inspection itself. Everything was documented with text and pictures, providing the seller with an exact description of the problems. For all these reasons I'm delighted that I chose Mercier Home Inspections for my job. Thanks Stephen! read more

Jay Mercier is the best inspector I have ever met. He inspected our 4-bed single-family house in Acton this month, and was incredibly professional, detailed, and efficient both during the almost 2-hour inspection, as well as in his written report, which he got back to us very rapidly. He has decades of experience in construction, plumbing, and related fields, and it was evident during his inspection how well he knew every system around the house. From safety-oriented observations such as noticing rust from water within our electrical panel and a lally column in very bad shape, to the less-urgent practical considerations he noted such as a need for minor re-pointing (masonry work) on the chimney and issues with the carpets being too high for some of the doors, his inspection ran the whole spectrum of home repair/maintenance. As an aside, I am not sure what the one-star reviewer was expecting - sorry for the home problem they experienced, but the fact is that general home inspectors will have to stick to what is visible around the house, so they won't be able to catch things like that which are unfortunately impossible to notice without moving something. -Mr. M. from Malden-area read more

Jay is exceptional! Our realtor recommended him as her first pick for home inspectors and as luck would have it he was available. I could tell he was the perfect choice because once we arrived at the house, he had already sussed out the property 30 mins prior and could accurately estimate the age of roof just by looking through his binoculars. We used the full 2 hours for our inspection. He answered all our questions and concerns very professionally and with efficiency as there's a lot to cover. My father-in-law was notably impressed with his knowledge and thoroughness. He pointed out concerns that my wife and I never considered which made us much more aware of the type of home we were buying. He documents everything in the report with photos, descriptions and condition scale. He e-mailed us the full inspection a couple hours after finishing. It was lengthy (62 pages!) but filled with lots of juicy info that helped us determine a more accurate condition of the property than our initial home visit. I highly recommend Jay and his company for your next home inspection. read more

Being a first time homebuyer, I really didn't know what to expect when it came to a home inspection. I was handed a list of reputable home inspectors from my agent and Jay's name was at the top of this list. I called him first and was blown away by his professionalism, flexibility of scheduling, and his quote was exactly what we expected, maybe even a little less. I didn't even dial another number after speaking with Jay. He sent Stephen out on a Saturday to perform the inspection and upon arrival, we found that he showed up early to walk the grounds and note everything we should know about. During the inspection, Stephen was educating us all while taking notes and pictures of things we should look into. He was patient and did his best to answer all of our many questions. We were told by friends that it may take a few days to receive the full report but Stephen had it to us by the end of the day, on a Saturday. I would highly recommend Mercier Home Inspection to everyone and will be sure to spread the word to friends and family. read more

I was incredibly pleased with the professionalism and quality of Mercier Home Inspections. Making an appointment for the inspection was as simple as it gets and Jay was available exactly when I needed him. He arrived early and was so kind, making the entire process enjoyable. I was beyond impressed with how thorough Jay was and I appreciated the time he took to explain each part of the inspection to me. With this being my first home and first inspection, he was wonderfully patient and understanding, taking as much time necessary to answer all of my questions. I received the report the very same day! It was detailed, specific, and accurate. Every aspect of the report was outlined, including pictures and standards of practice & definitions. I could tell that Jay was passionate about his work and exceptionally knowledgeable. His demeanor and approach put me at ease and I knew that he had my best interest in mind. I would absolutely use Jay and Mercier Home Inspections in the future and will recommend them to everyone I know! read more

We are in the process of buying our first home. As you know that comes with a lot of things you have to do. Our Broker/realtor Sandy Juliano of JRS realty in Everett Ma. recommended Mercier Home Inspections. I contacted them and got a respond imediately and he then sent our confirmation email to me. Well Mericer Home Inspections helped us with the inspection the whole step of the way. They were very through. The inspector Stephen Hanley was on time. Stephen processes all the qualities and knowledge in home inspections. Our inspector took pictures for our records. Documented everything he found. And also recommended what needed to be done. Our report was sent to us asap. Very efficient company. Very professional. I highly recommend our inspector and Mericer Home Inspections. Five stars. Thank you so much for walking us through everything. Made our purchase more comfortably knowing what we were getting. Thanks Stephen it was truly a pleasure working with you in our inspection. Mary B. read more

We just had a home inspection with Jay. He was very thorough and really taught us a lot about maintaining a home (I kind of wish he had walked through a house with us earlier in the process). He has encyclopedic knowledge of building codes and common problems to look out for. Also not so common problems, particularly in plumbing, which is his background. He showed up to the house 30 minutes before we did so that he would not waste any of our time, which we really appreciated. He found a handful of items to be aware of that I would have NEVER found, two of the recommended follow ups were confirmed by independent specialists. He was very professional, laying down the ground rules for what is in and out of scope for the job that he performs. The report was very thorough and has continued to be a great resource as we plan some upcoming projects. All said, I plan to call Jay the next time I am in the process of buying a property. read more

I am a first time home buyer, and this process happened rather quickly for me. My realtor recommended three different home inspection companies, and after doing some quick research on the three, I selected Mercier Home Inspections. I was someone skeptic after reviewing the many positive Yelp reviews, thinking it was too good to be true, but I was wrong! Stephen showed up early and did a quick tour of the outside of the building while we waited for the seller's realtor. While we went through the inspection, he could not have been more professional, courteous, and helpful. He did a great job providing objective commentary, while explaining everything in a way that made sense to someone who has very little knowledge of water tanks, roofs, building materials, etc. I then had my very thorough report within hours after the inspection. If you're looking for a home inspection, Stephen and Mercier are the way to go! read more

Originally I had spoken with Jay. Who was very informative and honest on what we would need to know about having our house inspected. Today my husband and I had our prospective property inspected by Stephen and Let me tell you, we could not have been any happier. By the time we got there he had already took the time and did a detailed look around the outside of the property. He is prompt, honest and thorough. He explained everything he was doing in detail and was happy to answer any questions we had. He took his time and made sure he checked everything. He definitely put any concerns my husband and I had about the home to ease, And he even taught us a few new things as well. Now after spending over two hours inspecting the house, we received the inspection report a few hours later and it is full of details, pictures and explanations. Not to mention their pricing is super reasonable. HIGHLY RECOMMEND!! read more

Jay Mercier was recommended by our buyer's agent. His work was better than the recommendation stated. Jay was quick to set up the condo inspection for my wife and me. As is his practice, Jay arrived early and began to assess the exterior of the concession building. He was happy to have us tag along after we arrived. Jay's background in plumbing helped him to become expert in inspecting that part of the house and his eleven years as a home inspected serves him very well in all areas. He made it clear that it is not his role to recommend our actions and that his expertise would answer our questions when raised. He clearly saw what he saw and thoroughly reported on those observations orally to us and in a written report soon after. Jay's manner is very comfortable as hepuuts his observations in layman's terms. I highly recommend Mercier Home Inspections if you are considering buying a home or condo. read more

I had my inspection done by a Mercier Home Inspector, not the owner, and to make a long story short it was a disaster. After closing on the home and moving in I had an oil company tell me that the 275 gallon tank needed to be removed and replaced. This infuriated my wife and I because during the inspection that was not addressed or brought to our attention. I called MHI and spoke with Jay. Within a short time Jay, and the inspector, were at my front door. After a very brief inspection by Jay he told me that his guy messed up and he would make it right... About a week past by and Jay called for a meeting. Jay did the right thing and explained that his company would pay for the removal and replacement of the tank. I can't say how much this meant to my wife and I. Buying a "this old House" can be stressful enough. Jay Mercier is a stand up business man and backs up his work. Thanks again Jay! read more

Jay Mercier is knowledgeable and personable. Jay did the inspection on a house that we wanted to buy. He immediately found structural problems and described the problems in detail. He went on to describe everything he found about the house. He doesn't give you his opinion, he just gives you the facts. If something is particularly good, he tells you. If it is particularly bad, he simply explains what's happening and recommends that you have it investigated. Thanks to Jay, we rejected that house and found another. Jay did the second inspection and again used his considerable knowledge and plumbing experience to explain in detail what is happening. He then followed up with a 58 page report that I received just hours after he left. When the radon report came back, he responded right away to be sure that we got the report and acted on it. We would absolutely go back to him and highly recommend him. read more

I am a first time home buyer and I cannot recommend Mercier Home Inspections enough. First, I was on a tight schedule and needed a home inspection ASAP. Jay Mercier was super flexible and completed a home inspection for me on a day and at a time that worked best for me. During the home inspection, Jay was extremely thorough and helped me to understand and see everything he was talking about. He answered many questions I asked and made suggestions as necessary. Jay was extremely professional and I was impressed that he even provided me with a folder and copy of the home inspection agreement. Jay provided me with the home inspection write-up the following day and it included plenty of detail and many photos that he had taken during the inspection. I highly recommend Mercier Home Inspections if you want a great, thorough home inspection that gives you details about a home from top to bottom. read more

My wife and I hired Jay to conduct an inspection on our new home. Not only did he meet our expectations, he far surpassed them. The appointment was for 9AM. When we showed up we saw Jay already there. He explained that he had already conducted an exterior inspection. He then took out an awesome pair of binoculars and had us look at the roof, showing us what to look for and what everything meant. It was the beginning of an awesome experience that was both highly informative and entertaining (yes, a home inspection can be entertaining). Jay was extremely knowledgeable and patient with our rookie questions. He knew everything about the house, sent us a final report the same day that included almost 70 pages of information, complete with very detailed photographs. If you need to have a home inspection done, you definitely should go with Mercier. Thanks again Jay! Sean and Nathalie read more

I was able to work with both Steve and Jay - the professionalism and level of knowledge that both of them had was incredible. Jay and Steve made themselves available for the time that worked best for me, even on Father's Day! Jay arrived well before the scheduled time to do a walkthrough around the house for the exterior inspection, so when we got there we jumped right into his observations. Both Jay and Steve made sure to explain each step of what they were doing/looking for (in terms that I could understand) so we could understand exactly what they were writing up in their report. Every question I had they answered.They gave helpful tips for the future upkeep of our home, and overall were a pleasure to work with. I also received my inspection report within 24 hours of inspection. I highly recommend Mercier Home Inspections and would love to work with them in the future! read more

Worked with Stephen at Mercier for our first home inspection and he was fantastic. We had to book our inspection while we were on vacation and they were quick to respond and flexible with our timing. Stephen was super thorough and walked through everything in detail. He was at the property before our scheduled time already assessing and taking pictures of the exterior of the property. The report was sent within 24 hours, included dozens and dozens of photos and detailed descriptions of issues. He suggested doing a Radon test since the home was built on rock which I wanted to do but had forgotten about so I'm glad he mentioned it. This was our first home inspection so I can't compare to any other inspectors but I would absolutely recommend Mercier based on their attention to detail, quick response time and making the process seem easy. read more

We were very pleased with the home inspection done by Stephen Hanley of Mercier Home Inspections. Making the appointment was nice and easy my husband contacted Mercier on a Wednesday and we had our appointment set up for the next day at 3pm. Stephen showed up 15 mins prior to 3pm and was already walking the perimeter of the home taking pictures. The home inspection took around two hours, Stephen took the time to explain exactly what he was doing in terms that we could understand. The very next morning we woke up to find Stephen had already sent us the full report! This was very much appreciated as in these situations time is of the essence. We would absolutely recommend Mercier Home Inspections to anyone who may need a home inspection. read more

Jay came recommended to us by our real estate agent. He has actually done two inspections for us as our first home fell through due an electrical issue that Jay found. Having seen him do two home inspections, I can say without a doubt, that he is very very thorough. Jay's vast knowledge of homes is evident within the first few minutes of the inspection. He went above and beyond in walking us through the process, letting us know exactly what he was looking for. He even took the time to teach us about upkeep of some of the homes systems which was super helpful for us as first time home buyers. I would recommend Mercier Home Inspections without reservation for anyone looking for a personable, thorough home inspector. read more

Jay was the consummate professional. He was responsive, available, thorough and at a reasonable cost. He was detailed and thorough in his explanations and made sure that every area of the home was described in detail not only in the report but to me in person and he took his time to ask me if I had questions or needed anything further. He went through each area meticulously, describing what he was doing and why to ensure I have a complete picture and understanding of the workings of every area of the home. He did a large amount of the outside work before I ever arrived and we hit the ground running, and he turned around the report in less than 24 hours. Two words. HIRE HIM! You're welcome. read more