I normally don't do reviews but I felt compelled to this time. I'd give this place a five star but…read morethe young employee there is VERY VERY RUDE! The owner is AWESOME. Very nice, helpful and polite. I would avoid this place if the young shaved head kid is working. He's ALWAYS on his phone. Talking or playing poker. You ask him a question and he gets pissed. There are no prices visible. The young kid must have never heard of customer service. If you ask him about a product? He rudely will tell you he has no idea. Are you buying it or not?! The owner? Takes his time with w ach and EVERY customer he interacts with. The kid needs to find different work away from the public. VERY VERY RUDE! Hopefully the owner will replace him soon. At one time I sent people TO establishment. Lately I've been turning the away. At least until the kid is replaced or learns to stay off his phone and more on his work and customers.

Hands down best vape shop in the mentor area. They have the lowest prices,the BEST selection, and…read moreover the above customer service. I have been to all of the vape shops in the mentor area, this store totally exceeded my expectations. If you live in the mentor area, go to this vape shop, it's worth the drive and you will not be disappointed.

This smoke shop has a humongous selection. And if they don't have what you're looking for, they'll…read morego out of their way to get it for you! Customer service was top-notch! The music made me feel like I was in a nightclub. Great afternoon shopping vibes! I 1000% recommend this smoke shop!

I highly recommend them! They have a huge selection and are very knowledgeable. Their customer…read moreservice is amazing! May an employee is absolutely wonderful! She is so helpful and is very accurate with everything she has recommended and how to take or use their product!!! They also price match quite a few things. I honestly cannot say enough good!!!

A very well stocked shop with an enormous selection of tobacco and vape supplies. Average prices,…read moredespite all of the crazy laws currently in the vape world. Very knowledgeable staff, very friendly.

I travel all over the US and this place was by far the most welcoming and friendly vape shop I've…read morebeen to even in my home state! I was treated like a regular and enjoyed my time spent there. Erin was very knowledgeable and extremely nice! The store was very clean and organized even when the weather outside would make doing so very hard. Thank you for some good laughs

I have to say that I have been to a few smoke shops around the area and this one is by far the…read morebest. The prices are amazing and the staff is extremely knowledgeable and friendly. I have gone in a lot to by e-liquids and new tanks for my e-vapor. I was going to buy the wrong type of mixture because I heard about 100% VG and they were like "You shouldn't do that with your type of vape, it will break the tank." I was so happy that they didn't just sell it to me. Also, on a plus side! They mix all their flavors right in front of you, so it is fresh and isn't artificial tasting, like a lot of the pre-made ones in most smoke shops. It is amazing every time. They have amazing people that are regulars there. Some of them are super cute too!!! I brought a friend with me and she fell in love with this place and she was a chronic heads shops, girl.

I'm always impressed with how this shop treats its customers. The employees are super attentive,…read moreand they never rush you. They have a great range of products at unbeatable prices, and the boss makes sure to offer promotions that keep things affordable.

Amazing Service, Unbeatable Deals! I can't say enough good…read morethings about this vape shop! The employees are always ready to help, and the boss offers the best deals I've seen anywhere. The prices are great, and the staff's positive attitude keeps me coming back.

This was my favorite vape shop, but they've been out of business for well over a year. Shame, it…read morewas always well stocked and had attentive staff.

The owner is a rude nasty bitch, for no reason. They are unreasonably priced. And their juices have…read moreweak flavor

Found this place when I moved here five years ago. Generally a couple bucks cheaper than other…read morelocal smoke shops. The staff is always nice.

I was overcharged $33.00. I have made several attempts by phone and in person to get refunded…read more DO NOT do any business there unless you want to get ripped off. There a bunch of bums.

Went in looking for a glass water pipe made in America. The lady working (sorry forgot her name)…read morewas very helpful and assisted me in picking out a nice one from a female-owned studio in Michigan. Felt good to support a female business owner. I am from out of town but when I pass thru Mentor again I will stop back because this was the classiest most upbeat head shop I have ever set foot in.

This quaint little shop is chock full of everything you'll need for a great smoking experience…read more Whether it's vape supplies, tobacco products, shisha for hookahs, or unique gifts, they offer a great selection. Brandy was very pleasant and helpful. And they also have a huge selection of Ohio-made Wild Berry incense. (That alone made my day! It's seriously some of the best around!) I highly suggest this store.

Great find of an exemplary cigar shop in Willoughby. Steve helped us find our favorites as we were…read morenew to his humidor. The regulars welcomed us for a great smoke & great company the night after All Hallows Eve. We will be back.

I would say this is the best cigar store in the state of Ohio, The owner spent a few years in Cuba…read moreand he knows everything there is to know about good cigars, the owner even rolls, some of his own cigars, the taste and value of the cigars and the company cannot be found anywhere else, simply wonderful. A nice place where you can buy your cigars and smoke them in good company.