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Havelock, NC

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Mento Real Estate

5.0 (2 reviews)
Closed • 10:00 am - 5:00 pm

Services - Mento Real Estate

Buyer's agent

Listing agent

Property management

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Real Estate Management

Real Estate Management

(29 reviews)

REMI has managed our property for close to 15 years and we are nothing but grateful. They do an…read moreoutstanding job of managing our home. The company has established requirements for renting our home and those requirements are always strait forward and listed contractually. As much as you may see here on the yelp forums; we have never had a negative issue with REMI and trust the folks that work there explicitly. Enthusiastically recommended.

PLEASE READ TEXT EXCHANGE CLOSELY. THIS IS HOW REMI DOES BUSINESS!!!!!…read more I previously posted about how dishonest Amanda and Shannon are. The following is an on-going text thread I have had with Amanda. Amanda came to my home this week for a home visit. When she came to my door, she told me she was videoing me in case she felt threatened and that her and Shannon had discussed this ahead of time. Huh? I too have this on video, you will hear no rebuttal from Amanda or Remi because this is true. PLEASE, PLEASE, PLEASE READ THE ATTACHED TEXT MESSAGE THREAD. AMANDA CAME TO MY DOOR AND TOLD ME SHE FELT THREATENED BASED ON WHAT WAS IN THE THREAD. THIS LADY CAME TO MY DOOR AND SAID SHE FELT THREATENED. THIS IS THE MOST CONNIVING, IMMORAL AND DISGUSTING ENCOUNTER I HAVE EVER HAD WITH A LANDLORD. PLEASE SHARE A little front story, the front and back steps to the home I live in owned by Coast Guard Master Chief Petty Officer Christopher Cole are unsafe and have been so for years, dating back to the prior tenants. All of the pictures Amanda has taken during her home visits will prove me right, so there will be no rebuttal from Amanda or Remi. Everything about the house is junk and embarrassing for what we pay. Again, don't expect any picture rebuttals. Amanda has said at the last 3 home visits, which take place bi-annually that stair/ railing repairs would be made. That is what led up to my offer to repair in the text exchanges. As of today, the repairs still have not been done. Amanda and Remi have decided that they are going to twist this and make me the bad guy for wanting safe steps. There have been 2 falls now, but no one has gotten hurt yet. I FULLY EXPECT REMI TO RETALIATE AGAINST MY FAMILY AND I. WE'VE TAKEN PICTURES ALL ALONG THE WAY AND HAVE DONE NOTHING WRONG. GOOD LUCK WITH THAT. The following is the exact conversation between myself and Amanda/ Remi, I went back to November 14th, but please note that AMANDA SAYS "As per your text on March 17, 2023 at 11:28 am" WHEN EXPLAINING WHY I AM A THREAT. If anyone can explain to me how this lie makes any sense, I am all ears. Amanda should be fired. PLEASE READ: I KNOW YOU WILL READ THIS AMANDA. HOW WAS I A THREAT TO YOU? I HAVE A WIFE AND A BABY. WHY WOULD YOU MANIPULATE THIS AGAINST ME. THIS IS OUR HOME. Oct 12, 2022 3:26:32 PM Me: No worries. You're plumber is great and on it. No issue there or with yall. Worried about if this could go into tomorrow, that's all. Of all days to need water, today's the one. We are sorry for late payments. We've maxed out my income to keep Rebekah home a little longer with the baby. It'll be back to normal soon Oct 12, 2022 3:29 PM Amanda: Not a problem, we completely understand life with a newborn. Hopefully the day gets better for you all. Thanks for the note about the rent payments, I will reassure the owner. Oct 12, 2022 3:32:09 PM Me: I have a number of folks I work with that would have my back last minute to pay if needed. Just never had to and don't want to. Will have it to you very soon Oct 12, 2022 3:38:10 PM Amanda: Totally understand. Thank you! Nov 14, 2022 1:48:26 PM Me: Got our email stating if we are late again we are evicted. Fair enough. When is the homeowner going to repair all the broken stuff? We've taken time for like 4 or 5 visits for estimates. Where is your promptness? Nov 14, 2022 2:28:39 PM Amanda: Are you inquiring about the back garage door and overhead garage door? Nov 14, 2022 2:34:57 PM Me: Yes, the work that needs done here. I explained our financial situation and you were receptive and understood. I got you the payment sooner than I said I would and we get a notice saying we will be evicted if late again. Fair enough, I understand someone wanting there money on time. No issue there. It certainly brings to mind other things that should be done on time. Nov 14, 2022 2:56:06 PM Amanda: I will check on the doors and get back to you. I wasn't aware of any letter sent to you until you brought it to my attention. Apparently, it was a request from the owner. Nov 14, 2022 3:17:28 PM Me: Again, fair enough. With that, We can't lock the garage door. It is broken. Not a door in this house keeps out mice or bugs. Need a new vent fan in master bath. Garage outlets keep shorting out. The painted kitchen counters are peeling off, the fronts glass door has a busted spring, the mailbox is rotten and falling off, the front fence is entirely rotten, although I retailed it to keep it together, the screen on the back porch still has holes and is hanging out, one back door has a completely rotten sill, the other is rusting through, the knob to the back porch failed and was stuck closed,- I cut it out and replaced it with a brand new knob, the carpet is like a bad joke and has stunk since day 1 and I could keep going. You know as well as us that this house needs alot of work. Please let Chris know we'd like him to also uphold his side of our agree

Rivertowne Rentals

Rivertowne Rentals

(21 reviews)

Rivertowne helped me by renting to me at the last minute so I didn't have to sleep in my car. For…read morethat I was thankful. However, the house was a complete mess with filth and dog hair and garbage everywhere - including several boxes and piles in the front yard. I hired someone to help me clean the house and they reimbursed their cost but gave me nothing for my work. My sales rep, Rodger, actually told me that if the previous tenant's garbage didn't fit in my cans that I would have to buy extra tickets so that the garbage men would take it. I filled out a form that Rodger gave me for all of the items that needed to be addressed by the landlord but the majority were never fixed. The bathroom didn't have a towel bar, the refrigerator leaked inside and I had to place a container to catch the water all year. The water backed up in the toilet and tub and kitchen sink periodically and I just kept plunging and letting Rodger know. The windows had broken locks, the doors had no deadbolts and there was no working smoke alarm. I only got an alarm installed because the management company could get fined if they didn't install it within a time period of my request. However, the alarm didn't even work after installed. Then hurricane Florence happened and after that I was told repeatedly by Rodger that they were overwhelmed with work and mine wasn't a priority because I was able to live there fine. Overall, it was a nice house but definitely needed a few fixes to make it more safe and secure. I left the house broom clean and free of any mess and also paid for someone to cut the grass because Rodger told me that would be an issue if didn't. I informed Rodger that I wanted my security deposit back when I left so we did a walk through so he could see how I left it and tell me if there was an issue. He said he was not responsible for the refund -- that it was handled by the office. I vacated the property on sept 1 and I received a check in mid October for $310 of my $650 deposit. It also contained receipts for $200 to clean the house and $140 to cut the grass on October 1 -- a month after I left. I was livid. I called Rodger who proceeded to lie to me about how I left the property and submitted false information about the status of the house. He eventually hung up on me when I argued that I did what he told me to do. After that I called the manager Christy who was reasonable enough to listen and eventually returned all of my money when I said I have photos and proof of what I did before I left. However this took 4 or 5 phone calls. I appreciated them renting to me without a job, but I did offer 6 months rent up front. I suggest if you use Rivertowne, do NOT deal with Rodger if you want adult conversation. He lies and will not tell you anything to your face when you ask. And he will also hang up if he doesn't want to hear your complaint. Also, make sure you have photos of everything for proof in case you need it.

The absolute worst. And I lived in NYC for many years with horrible rental companies. We rented…read morefrom one of their owners for 5 years. The landlord, Jerry, 2209 Foxhorn, was wonderful and kind and attentive. We build a great relationship with him, or so we thought. When it came time to move out his wife lost her mind, and was screaming and swearing about the behind the fridge having some dust. The management company, who had previously signed off on us doing a great job cleaning, and said we would get out deposit back, was there, Melissa who works for that company had recently been trolling me about the move out and that she wanted my rug (weird), and laughed at the landlords wife lost it like a petulant child. Melissa sent me a series of last min texts saying they needed to get in to do an inspection within the day (illegal, legally you need two days notice, then freaked out and said her husband has his face slammed in the door- spoiler, it was not slammed in his face, just another example of the crazy). I spoke to the owner, who I knew from mutual activities,and she refused to help. Stay away. They are absolutely crazy and corrupt. We did not get our security deposit back, also illegal for normal living in a place. We paid $400 in cleaning to make sure it was in great condition when we moved out. Just a nightmare

Mento Real Estate - propertymgmt - Updated October 2026

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