I started going to Bluebonnet Family Clinic after I decided the drive to Zachary to see my…read morelong-time physician was too time-consuming. What a mistake that was!
First of all, they use Express Scripts, which was fine, but due to some computer error my prescription was never sent to my pharmacy. When I called the clinic, they said they would re-send it, but that also didn't work. I had to drive over the next day for a paper copy. Couldn't they just write it down a be done with it? No, because I'm sure they make a profit using the online system. What a hassle.
Furthermore, I went in two times within a couple of weeks because I was presenting symptoms that were diagnosed as "sinus infection" and "upper respiratory issues." They failed to perform any tests, even after I expressed my concern that something else was wrong - the doctor just gave me a cortisone shot and steroids. When that did no good, I went back to my long time physician in Zachary, and immediately upon examination and a few tests, they told me I had a severe case of mono and my tonsils were in such bad shape they might have to be removed. This would have been devastating to me, as a professional vocalist! And to think, if it had been diagnosed WEEKS earlier at Bluebonnet Family Clinic, it wouldn't have gotten as bad as it did.
Not only that, but I have two forms of insurance, and both were copied by the office to keep on file. MONTHS later, I get a bill saying I owe them hundreds of dollars because I had no insurance. REALLY?!?!
Bottom line is - if you value your health and well-being, DO NOT go here. Go to Lake After Hours if you have to, but NOT HERE! They're more interested in making a buck off the newest technology and designer drugs than actually keeping their patients healthy.
