Not a genuine person. Patronizing and self-assured man. Not the best place to go if you want good…read morecare.

I saw all the glowing reviews about this office and gave them a try, but did not have a good…read moreexperience. The appointment did not include a cleaning, which was not specified in the pre-appointment communication. I had told them that I just had x-rays from my previous dentist and did not need them (since I do not currently have dental insurance, cost is important to me) but they did not listen and gave me x-rays anyways. The dentist was rather aggressive in discussing an unrelated medical issue (which I already am managing with my PCP) and pushing some very expensive dental work. I do not understand how so many people have left positive reviews for this office, and do not plan to go back.

The receptionist is extremely attentive and has excellent customer service skills. The dental…read moreassistants are knowledgeable and kind. Dr. Franciskato has provided me with the best dental care since I first began seeing her mid 2025. I've had fillings and an extraction performed here, the process was painless and extraction healed quickly. This office is wonderful; I even referred my father because I was so impressed. There is never a long wait to be seen once you arrive and the services are completed quickly with quality and care. I highly recommend this office!

We love Dr Franciskato and her staff. She is wonderful with my special needs son and I was so…read moreimpressed to have my permanent crown made in the office the same day. No temporary! Her office gives you a first rate experience with a gentle touch. Can't recommend her enough.

I've been meaning to leave a review for years, as LeClair is the best dentist I have ever found (of…read moreabout a half dozen). Very thorough cleanings by competent hygienists, and I very much appreciate Dr. Adriene's approach and manner - she is straightforward, but willing to 'keep an eye' on a situation. In the past dentists generally criticized my teeth and recommended fillings "to avoid" situations. In the 7 years I have been coming to LeClair they have not upsold me once, and haven't pursued a single filling (wow!). My teeth are doing well. I moved away from beverly over 5 years ago, but still make the trek back every 6 months for a cleaning.

At my first dental cleaning, Adrienne LeClair made me feel horrible about my teeth. That should…read morehave made me run and never return. But I did. I proceeded to have some fillings redone. One of the fillings did not feel right and felt infected. I went back not once, not twice, but three times. On the third visit, they redid the filling. I had zero relief. They referred me to an endodontist. It turned out I had a raging infection, and I needed an emergency root canal. Then, I needed the crown placed. Adrienne used all of her force to place the crown on my tooth. In my head, I thought this can't be normal. Due to the level of force, a large chunk of cement was stuck between my teeth. Adrienne "flossed" it out and told me to keep flossing until it came out. After the horrible experience, I found a new dentist (who, by the way, complimented my teeth on the first visit!). In the meantime, LeClair was difficult when it came to sending my records. The crown tooth was still bothering me. It took over A YEAR of visits for the dental hygienist at the new practice to work out the cement. If she hadn't gotten it out, I would have needed a new root canal. They have to redo one of Adrienne's fillings, and the current dentist said, "You don't need a dental degree to see that this was not filled properly." Looking at some of the other reviews, I am not alone in my sentiments. Go to Martins Dental in Beverly or Northern Star Dental in Danvers. Both are excellent practices.

Had to give 1 star to write this review. This is the worse so called dental practice . Ben Polan ,…read morehis associate and staff are highly negligent and incompetent . Furthermore if you have a dental emergency they will not see you in a timely manner and they will mis diagnose you. This chop shop will advise unnecessary treatment and over charge you for terrible work. Ben should retire , be put out of business or be bought out by a reputable Dentist.

I have been going to Exceptional Dental for a number of years now. I have never had a bad…read moreexperience. i switched from a dentist who tried to push unnecessary product and procedures on my family and I. that has never happened with Dr Polan. I am a patient who can present some challenges and they have been excellent in dealing with me. I can't recommend them Highly enough.

AVOID THIS PRACTICE LIKE THE PLAGUE…read more We went to Danvers Aesthetic Dentistry for more than twenty years when Emma Wu ran the practice. They were expensive but capable, and all communication and billing was provided in a timely way. Dr. Wu sold the practice in about 2020 to private equity and I can no longer recommend them. The next dentist Christian Sveltlana left and not sure who is in charge now. In October 2025 we were sent a bill for $2,998 completely out of the blue for work done more than two years ago back in 2023! Never mind that we paid them more than $8,000 OUT OF POCKET for dental services that year. The reasons they gave for the late billing is a change of personal and finally getting to a deep dive into various billing and payments between insurance and them. This was two insurance companies ago and we can't easily go back and advocate for ourselves when we no longer have that insurance and it's 26+ months later. We are now retired in New Hampshire and under the care of a wonderful highly trained dentist and his practice. Avoid this practice. They dropped off the cliff. They are dysfunctional and you will pay a premium for their ineptitude.

Went to my first appointment there this week. Dental hygienist was friendly and put me at ease…read moreimmediately. I was overdue for a cleaning. She did a thorough job and it was painless. The doctor came in, took her time examining my teeth, explained next steps and invited any questions. Excellent experience, I would highly recommend.

You will not find a better dentist...anywhere. He makes you comfortable at every step. Great Dr!read more

Love love love Dr Affara and the staff here. They make going to the dentist something pleasurable,…read morenot something to be feared. Dr Affara is so kind, constantly checking on your wellbeing during your procedure (and I've had MANY by him!) and he does an excellent job! I've never know another dentist be so good at numbing you up, it's almost painless yet he doesn't give you too much either, so you aren't drooling for hours afterwards! I have future work lined up with him as I have an illness where I have needed almost My whole mouth rebuilt and he even made custom teeth to my design! I can't recommend him enough!

How many people say they LOVE going to the dentist? Add me to the list…read more Been going to dentists for 50...60....OKAY, 70 years! DSA is a FIRST. I go early (parking is something of a slog) and hang around with the King Charles spaniels in a comfortable waiting room until called. They take incredible care of me, and that's a joy after 70 years of terror I am an enthusiastic fan

First time going to Dental Arts. Great business, staff and tech. Would recommend. Very enjoyable…read moreexperience.

Had such a great experience at Northern Star Dentist office today! Got my teeth whitened and the…read morewhole process was smooth and easy thanks to the amazing staff. Huge shoutout to Jillian, Pariss, Helena, and Laureen for being so friendly, professional, and helpful throughout. Truly the best office team around!

Many RED flags about this office. The first is signing a WAIVER, so they are not at fault if…read moresomething goes terribly wrong. They ignore any documented outside infections that may involve the gums or teeth. Altered imaging, which is highly illegal! I have imaging from other recent dentists that prove otherwise and documented as UNDETERMINED to investigate by a proper qualified specialist such as a root tip infection which there was not. They are likely to push a root canal and crown done by their specialists. I also noticed that during a cleaning that tiny parts of tooth were missing in between filings as they were there before they started. I have proof. This is likely to start a future infection such as a treament like a root canal or fillling. They use a vibrating tool that's more like an ingraving machine you would use to etch writing on a metal tool like a wrench. The pieces I picked up off my tongue were clear and not yellow or white which would indicate tarter build up and noticed pieces missing between my filling on one tooth, which was always there for years, noticing it with my tounge and it was sharp too. DO NOT USE THIS TOOL FOR CLEANING! It likely damages the enemal and creates cavities! Yes, it's effective to remove tartar build-up but can do much more damage than a pick and rotary toothbrush. This is often witnessed by others who have treatment with this tool. Avoid it in other places, too. If they can't answer you, then walk away and note it in a review. To sum up, this practice has offered me root canals for unesesary work were the teeth dont hurt, there is no visible infection on the gums teeth or even recent or current history when in comparison. You get a different dentist every time and have no idea what the last practitioner did. They likely deform good teeth for profit! There is much more I did not mention here when compared to other dental practices that were current and I've had over the years, so please use your own caution judgments and inform yourself everything about a practice before making clear judgments. I have also noticed a reduction in patents in the waiting area and ease of getting a much sooner appointment within a days, not weeks or months time which is an indicator of a mass of clients leaving to go elsewhere since about 2021 or so. They are not all honest, so choose your dentist carefully.

It was for my granddaughter! They treated her awesome. She…read morewas happy with the outcome. Very professional yet warm and comfortable surroundings.

I visited this dental office (mind you, it took guts as I have fear) to ask for a quick filling…read morebefore the tooth took a turn. I told them I couldn't afford all the extras, such as x-rays. They took x-rays. When the dentist finally came into the exam room, she proceeded to call out many numbers 1-2-2-3-3-4-2, etc. She strongly suggested a root-canal. NO. Well, I left there very mad! No filling, no cleaning, nothing ...except a $365.00 bill. Still have the foul tooth. NEVER GOING BACK!

Best Dentist. I was VERY afraid of dentists because of previous bad experiences. After I met & was…read moretreated by Dr. Zanni, I gained a respect for him & have come to trust his gentle, patient centered, & perfectionistic style. I was hesitant at first but have come to enjoy my visits. Dr. Zanni and staff make the experience pleasurable. And I was not easy to turn into someone who willingly and happily goes to visit my dentist.

Dr. Jerry Zanni is the first dentist to make me feel comfortable. I have a fear of going to the…read moredentist, but Dr. Zanni cured me, :). I drive 1 hr to go for my appointments and I do it gladly. Dr. Zanni is fantastic, fixed my bite, all my cracked teeth and made me feel confident again. His staff is wonderful and they are all non-judgmental. Dr. Zanni is the most skilled dentist I have ever been a patient of. It is actually a pleasure to go there. Liz