The name says everything about this wonderful one stop shop! My new favorite general merchandise…read morestore for everything useful. Farm and fleet = this store suffering from anorexia. Why is this not listed in the Burlington "things to see and do guide"??? Closet Urban Cowboy

A nice option. We moved down from the city and we appreciate being able to go to an authentic and…read morequaint store. They have a lot of options, good selection across a host of items. The staff is friendly. The prices are slightly higher, but this isn't the city and they don't have the competition like the chains. They could discount their clearance a bit more, . We're very grateful for Farm King. I bought some annuals here last year that were very healthy. They were much nicer than the ones I saw over at Lowe's or menards. You get what you pay for. Also, they allow you to bring your friendly dog in there and that's a positive...especially when it's really cold out and it's hard to find it place to walk your dog that's not icy, windy and that's level footing.

Absolutely the worst place to buy a lawn mower won't replace spindle on mower last year they was…read moresupposed to replace spindle but only tightened the nut on top of pulley took it back this year for same thing and was told my blades were dull causing nut on top to loosen even though when the top nut is tightened the spindle still wobbles mower is still under warrenty will be contacting manufacturer to report poor service from the POS service manager Randy C

Worse place to fix chainsaws ,after not fixing my saw right the first time I took it back and two…read moremore weeks later I still do not have my saw.

Not all, but am unusually large number of Kempker's staff needs some customer service training…read more After repeated attempts to shop at a couple of their stores, I have left feeling rather taken aback by salespeople with attitudes. Usually small micro-aggressions, crabbiness, cutting off my sentences, and subtle rude comments. I have passed off all of that as the clerk having bad days (we all do, right?) but it seemed a bit more than what you would normally experience from a business. I work retail, so I understand the ins and outs and I try to be a good customer. My last visit this week at the Burlington store was the last straw. There is a woman at their Burlington store that is probably early to - mid fifties, brownish/gray wavy/curly-ish long hair who was a witch with a B to me. The guy working with her wasn't much better in attitude, but at least he didn't make matters worse like she did. I want her to know that her attitude, changes everything. If you come at a customer with the nasty tone you took with me, they just might bite back like I did toward the end of our exchange where you rudely cut every sentence I said off and responded in a snotty tone. I want you and your owners/manager to know that I walked out that day and promptly called your competition (another locally owned business) who bent over backwards for me and solutioned the same problem you complained to me that you had. They were kind, polite, and took care of the problem within an hour. The start contrast in how they solutioned the problem and were just simply KIND, changed everything for me. I left irate, but they quickly changed that. Simply they let me explain my situation without interuption, and were NICE. Because of you lady, I won't walk into another Kempkers again. I now know that apparently this is the M.O. of Kempker sales clerks. I don't have to beat over the head to know this is what I get when I go there. So... no thanks. And I won't be quiet about it. To the owners and management: Seriously. You have quite a bit of staff that has an attitude problem. Some of them I noticed, are actually family. Which is an even bigger turn off. I have several options. I don't need to go to you. My preference would be to support small, locally owned businesses, and there are still a few others around that can provide exactly what you do. I'll go there. Good luck. Have the business you deserve.

I ordered a refrigerator on line paying an extra $30 for express delivery for the next day. I…read morewaited all day and then checked the order status. It wasn't going to ship for a week! My food is in a set of coolers with blocks of ice. I called this store to see if they had this model in stock. They had only the display model and would not sell me that one. No other Lowes within 100 miles had one in stock. They did not have it in stock in the warehouse, so had to order it in to be delivered - thus the proposed delivery time of next week. If then. Never Lowe's again!

On 5/9/26 I placed an online order that ended up getting fulfilled by the Burlington Lowes store…read moreand delivered to my old address in Burlington. I was not aware when I placed the order that it defaulted to the old address. I called Burlington Lowes and they gave me the option of contacting the delivery company supplied me with phone number. After 4-5 calls i felt I was just going to have to absorb the cost without the merchandise. On 5/10/26 Tammy from the Burlington Lowes Store called me inquiring if I had any response contacting the delivery company. I reported to her that i had talked to several people and it was decided that it was my fault that my information was wrong. Tammy then explained to me that she had picked up the merchandise and was crediting it to my account! I was stunned that someone would help me out like this! The level of her professionalism was astounding. She was pleasant and understanding and, in this world, is a great asset. Believe me i will tell this story to everyone I know. Thank you Tammy. Your act of kindness means more to me than you will ever know. Kris Towlerton

Great staff at Sears in Burlington! Friendly and Knowledgeable! Will shop there again!read more