Ordered $1500 worth of fencing material online and opted for delivery. Order placed November 1st…read more Chose Saturday Nov 12 8:00-12:00 for delivery. I received a text notification Friday the 11th that my order was on its way. Today, Saturday Nov 12 at 2:00PM (2 hours after the delivery window) I get a call from someone at the store telling me that my order hasn't even been pulled because online sales and the store doesn't work well together. Whatever that means. So I wasted two weeks waiting on an order they didn't plan to fulfill. I would have preferred to be told "sorry, you're not worth our time" up front so I could shop somewhere else while the weather was still good. DO NOT order anything online. DO NOT fall for their delivery scam. Go to Menards.

DON'T YOU BELIEVE THEM…read more.. My wife and I recently bought carpet for our three bedrooms at Lowe's before the holidays, and we were ASSURED that my veteran discount would apply. However, after I took a look at the invoice which had several discrepancies, but there was also numerous errors on the receipt...fuzzy accounting. Not only did we not get the 10% veterans discount, we were overcharged 100 sqft of carpet which wasn't used. And even after I told them that the estimated sqft-age was wrong and no one bothered to correct it. So, I'm stick with 100 sqft of carpet I can't use... Everyone was in a BIG hurry to get the SALE, but no one bothered to make sure it was correct. And when I brought these discrepancies up to the sales staff, I was assured everything was going to be worked out. But now that the SALE is finalized, it none of their concern and the only thing the sales rep says, is "I'm Sorry", like my wife and I didn't hear her correctly. NO, WE WERE LIED TO!!! In fact, everyone we dealt in the Flooring Department lied to us. I asked ever time we were in Lowe's trying to select the right carpet. I have a GOOD-MIND to take them to court. They misrepresented themselves, lies numerous times to get the SALE. I don't know if they know this but oral contracts are binding in the State of Illinois. And to top it all off, we never received the GIFT CARD for 10% off the carpet... WTH is this Lowe's coming to...

Great place to get landscaping brick, blocks, stones and supplies! (They even have those little…read moreflat rocks for painting!). We had driven by many times, but visited for the first time today. Great selection and fair prices. The young man working in the yard was great! We were told he was fairly new, but you sure couldn't tell! He was friendly, curteous, and SO helpful! I hope he is successful here, because he is an asset! We've always bought our stone from a west-side company, but no more! Based on our experience today, this will be our first stop in the future. PS. This used to be Nelch, and that is how we found the listing on Google. Same location, just different name/operation.

The woodwork from Springfield Reclaimed can be very good. But the back office leaves much to be…read moredesired. In May, my wife and I requested a custom-made oak mantle for our fireplace. We wanted one with a "living edge" This week we requested the mantle be delivered to our job site. But we were told they couldn't find the mantle but that they would deliver an equivilant. The one they delieved appeared to be one made of pine. Upon seeing it, both my wife and I said it was unacceptable and not remotely what we ordered. I returned the mantle to Springfield Reclaimed. The owner insisted that is what we ordered. (Sorry, but we KNOW what we ordered.) He agreed to custom make an oak piece and deliver it by Friday morning. Our contractor was waiting for it Friday morning but it was never delivered. Repeated phone calls to the business were not returned. Finally, that afternoon, someone was sent to the store to pick up what they had promised to deliver. We are pleased with the workmanship of the mantle. But Springfield Reclaimed needs to work on: communication, inventory management and delivery.

Amazing company all around and they will work with your vision to ensure the project turns out…read moreexactly like you imagined. I'm thoroughly impressed with the quality and professionalism from this company!

Doesn't always show up Doesn't pay attention to details…read moreHe's reasonably priced at $50. an hr. Some jobs were good, others not so good. You get what you pay for

Do you know how they say you get what you pay for? Well this guy is a hard worker! I was a little…read moreleery but he does twice the amount of work as anybody else I have hired... I accidentally overpaid him the other night and he turned around and handed me the money back so he's honest as the day is long as well. I've had people that work for half the price but do a quarter of the amount of work he did. I had to put up a fence after my dog was hit by a car but there were so many trees and a lot of roots and nobody would help me. Charles showed up and took pity on me... he worked and smiled while doing it... I will continue to hire this man for every job I can come up with and there's a lot of them. Thanks for coming to my rescue.

Horrible place to do business with very unprofessional, messed up my ordered and told me they would…read morefix it after 9 weeks of waiting and not getting phone calls returned from manager(owners son)I finally return my order. I will not buy so much as a nail from this business and don't know how they made it this long!!!!!!!!!!!!!!