I just recently bought my flooring from this business and my experience was very good. I had a lot…read moreof questions about the quality of the product and how the installation would be done and they answered all of my questions thoroughly and made me feel extremely confident in my purchase. I told them that I had a particular budget and they met those demands and made sure that I was comfortable with everything before I made the purchase. I was able to work with the installers on times that fit with my schedule and they explained everything that they were gonna do for the installation. I encourage all people who are making a big purchase to ask questions and don't be afraid to spend time researching the product and understand the process. I was ready to buy my product from Lowes and I am so glad I stopped in to their store and got some samples and asked questions. I would recommend their products and their services for anyone who is looking for new flooring. Thanks for the great experience.

Went to Flooring of Springfield. Met with Jagdish. He seemed nice enough. I told him what I was…read morelooking for and he showed me some samples. The samples which I did not know at the time where placed on a thick backing and not actually the depth of the actual flooring. When it came in I told him immediately that this was not what he showed me. I wanted to return it. He started yelling and cursing at me. My contractor told him (after I had ordered) that he had over ordered. Jagdish berated him and told him he did not know what he was talking about. I tried to reason with him, my contractor tried and all we got was cussed out, called names, said we were liars and told WE COULD NOT RETURN THE FLOORING. HIS CUSTOMER SERVICE IS WONDERFUL AS LONG AS YOU ARE SPENDING YOUR MONEY. HE DOES NOT TAKE IT WELL WHEN YOU ARE NOT SATISFIED. He threw things off his desk, yelled, cussed and kept saying WTF do we expect him to do! STAY AWAY!! I would have given him minus stars if I could have! :(

Distinctive Designs designed our kitchen and laundry room remodeling and we could not be happier…read morewith the outcome. They took a 1960 era kitchen and completely modernized it. The process was painless and there were no surprises. Their attention to detail made all of the difference. I would do it all over again in a heartbeat!

Careful craftsmanship, with elegant solutions for difficult problems in my old house regarding…read morekitchen cabinets, bad door hinges, missing hardware -- Ben Kruger can work metal as well as do custom cabinetry. He replaced awnings and sold me elegant wooden jewelry boxes and beautiful, practical cutting boards of all sizes and designs. This is a shriner who truly cares about doing woodwork in both a practical as well as an artistically pleasing manner. I highly recommend Beaver Creek Woodworks, whether you need a new built-in bookcase or old furniture repaired and refinished. All the details will be carefully and professionally done.

We visited the Furniture Den today and were greeted with a tour by the owner. They have many…read morebeautiful pieces of furniture which have been brought back to life. Unfortunately, the fabrics used are not tasteful, modern, or period appropriate.

The skill, artistry, and customer service that Kim and her team have is truly unmatched. Kim went…read moreabove and beyond custom creating scribe, stair nose, and doorway transitions for my home that truly created my dream rooms. The installation went seamlessly. The details that they provided made our home come together. If you are lucky enough to work with Anthony or Alic, they are true craftsmen and I cannot say enough good things about their communication, punctuality and skills. The extra time Alic took to blend our flooring (which I was EXTREMELY nervous and picky about!) was amazing. Anthony was able to create perfect wood stain that coordinates with the blend of our flooring perfectly.

Staff has taken care of me with my last 2 homes. I couldn't be happier with their service. The…read moreowner Kim has amazing customer service and has become part of our family.

I had a great experience working with Jodi and Dana and I'm enjoying my new entertainment center…read more They built it to size using the measurements I provided and gave it a great finish that gives it character. I look forward to working with them again when I decide what piece I want next.

I've driven by here lots of times and was intrigued. Went in today and was VERY disappointed!…read more Place is messy (not chic-messy, which would be acceptably.). The painting and re-purposing work is sloppy and they don't spend much time or energy on the finishing. (Anybody can chalk paint. The art is in the finishes, waxes, etc.). And the ideas weren't all that unique. To top it off, the prices are ridiculously high. The pieces they have are those that sell at auctions for almost nothing, and they'll slap a $395 price tag in it. There are better re-purposing stores. I'd recommend finding one of them. Won't be back here.

I called Gabe's because the company I got my roof done with is either out of business or not…read moreansweriing their calls. There was a shingle sticking up on our ridge cap. Not only did they come look at it they fixed it free of charge. This seems like a small thing to some people. but knowing it's fixed and there wasn't any major damage is a load of our minds. The fact that they did it free of charge is amazing. Thanks to everyone at Gabe's who made this happen. Andy and Leslie Seck

From the process of the estimate, to the contract, to even getting issues resolved--nothing but…read moreproblems, being interrupted by people, and quite frankly, some shady business practices. You should be well versed in contract law, paint colors, and triple check any paper against what is verbally discussed if you decide to use this company. Apparently they are very good at saying one thing and writing another. We'll start with the estimate. There is NO transparency in prices. If you watch your money or live on a budget at all--this is not the company for you. They show you photos of all these great doors, tell you to pick one, and then they'll start looking up prices...after they've talked your ear off about it for 30+ minutes, and you don't want to go through the entire 30 minute process again to guess the cost of another door. Simple list of A door is $X? They don't have it. I was told verbatim, "the brochures don't come that way." So apparently salesmen knowing the prices OR even the novel idea of using a pen to write down the prices hadn't occurred to anyone. We agree on the price, anyway, despite feeling like that was all a plot to hike the prices of the products. Slightly higher than others in the area, but we went with what we thought was an organized company. We requested the color that matched our siding. What I specified as the important part--that it match our existing siding. Not a problem, Brett says. We've got that. He writes down a color name. I'm not a door salesman. Or a paint salesman. I don't know one color name from the other. I just know he's shown me 9 colors and 57 doors and one is the color of our siding, plus that this meeting has gone on much longer than I expected an estimate over a door to go. That was in August 2023. The doors finally arrive from the supplier in February 2024. One possible date was given for install, so we took it, not feeling like there were a lot of options. They arrive (earlier than stated and sat in our driveway for a while before ringing the doorbell), and immediately start to work without even checking to ensure the product was correct. No, "would you look at these doors to make sure it's correct?" Nothing. I don't see the doors until they've got my old one already off and who knows where?! It's not like I can say "please put the old door back on because this isn't what I ordered." It's gone. The color: very much NOT the color of my siding. Grey. Blue grey. It's a great color of grey! Beautiful, really. The problem is: My house is brown. If you've ever looked at grey next to brown and kept from losing your lunch, I applaud you. The two are not even slightly complimentary colors. No one with any sense of a color palette--like someone who sells things in different colors for a living--could say these colors go together. So of course I am upset that I thought I was getting a beige/brown tone door and a blue/ grey one showed up. I call in to try to figure out what can be done. I am interrupted by Stacey. Repeatedly throughout this 30 minute call. Stacey doesn't understand why I would want to see the range of prices a product COULD cost before I buy it. Stacey doesn't understand why I might be upset that this is not the color I thought I ordered. Stacey assured me that even though she wasn't there, I was definitely shown every color in a correct representation and weighed my options. Stacey cannot tell me what comes next in the process of fixing this despite that I indeed tell her this is not the color I was *shown* in my house during the estimate and writing of the contract. Yet when I call back, I am told Stacey is the only person who can address this problem. So does Stacey know how to address the problem or does no one knows how to address the problem? Spoiler alert: it's no one. Which means I dig out the contract and the estimate, each of which actually list different colors but because the *contract* lists the incorrect color and obviously verbal remarks aren't worth the paper they're written on, they choose to uphold a piece of paper due to me not being able to correct the salesman that in fact, the color I asked for that matches my siding is called "heritage", which is beige, and not, in fact, "sandstone/beige", which is not beige at all, but grey. The verbal assurances that it would match the siding mean nothing--which, yes, may be contract law 101, but just another example of why you can't trust anything someone here says to you, nor do I think most of us would be able to correct door paint colors that are specific to a single supplier, having seen a single sheet of paper where we were unable to read the tiny font of the paint color, for under a minute, after saying "yes, this color matches my siding" and being assured "this is the color that matches your siding." So, know your paint colors, triple check your contracts, and never have an issue that you expect to fix, because they will help you with exactly none of this. They'll collect their $.

Highly recommend Sam's Best Brands Plus. We purchased a washer and dryer set in April 2025 as well…read moreas ordered new recliners after moving here from out of state. Jeremy was recommended to us by a dear friend and we're so glad we took her advice. We were very happy with the knowledge Jeremy had and was able to answer all of our questions, as well as give us tips and additional information. We were so happy with our purchases that we returned in June and purchased all new kitchen appliances. We've received great service and would definitely recommend Sam's Best Brands Plus to friends, family, and anyone else. Ask for Jeremy!

I do not feel they deserve 1 star but there isn't an option for none!!!…read more They delivered to my home a $3,900.00 refrigerator that did not work! the ice maker does not work properly and the inside lights of fridge stay on 24/7!!! When I contacted Sams the response was we will send someone out to repair it. i was not in agreement with this because it NEVER worked therefore they brought me a broken refrigerator. after many phone calls etc I agreed to let there service people come THREE different times with THREE different parts. Now SAMS say I have to allow another company to look at!! NOPE WONT HAPPEN. shame on SAMS BEST BRAND. You do not back your appliances!!!! I will be contacting the BBB and my attorney about this matter. NEVER SHOP SAMS BEST BRANDS!!!! They take advantage of their customers and offer nothing but EXCUSES!!!!