We bought a sectional on 10/27/19 with a 5 year warranty. We filed a claim around September of 2020…read morefor our couch ripping at the seam of one of the cushions. We were told the warranty could take up to 90 days, however it's been almost 10 months and apparently it still hasn't been reviewed. A few months into the claim they even told us it's been accepted and the couch is on the way to the store. We have heard several excuses such as "the couch wasn't on the delivery truck," "they don't make the couch anymore so it's taking longer," "there's a foam shortage," "they can't get ahold of the person who handles the claims," etc. About a month ago one of the employees told us we could pick out another couch. The next day we show up to pay for the difference of the new couch and we were told the claim had to be accepted before we could get a new couch (which I understand but up until this point I thought it had been accepted.) Worst place to do business with! Plus, the furniture isn't very good quality anyways. You're better off spending a few more hundred at a superior store!

I ordered a refrigerator. Told would be in within a week. They never called me to update delivery…read more I am the one you have three times. Was told on back order now. Would love to have for Christmas. I have a little apartment fridge for now. They should have kept me updated not me. Very frustrating!!!!

I like to support local business so when I was in need of a new refrigerator, I went to Coleman's…read more I was even willing to pay hundreds more to support the local community. However, I was met with such apathy and condescension I will never step foot in there again. The gentleman who waited on me all but rolled his eyes at me regarding the dimensions for what would fit in my house. I'm sure he's seen a lot of people who don't know what they want/need/have...but please don't assume I am one of them just because I walked in the door without a man by my side.

Great service. I have been here several times and been very…read morepleased. Each time I was given the correct parts and sometimes great additional information. If the OEM parts are not on hand there is usually a different universal part on hand much cheaper. I have been happy each time with the selection and value. Thanks Jeff City Appliance Parts for being such a great resource to have locally.

Very dismissive like I was absolutely putting them out. Couldn't find my model number and asked me…read moreseveral times if it was correct, I'm literally looking online where I ordered the appliance and showed him on my screen... then he asked fb there was someone at my home to look at it for me.... I just showed you the model number off the makers website. So much for keeping business local, I'll get it online.

There are a few Lowes in the Mid-Missouri area I can review. I can compare them to each other, and…read morethen to the other home improvement stores I've been to. Oh the ones in JC, Lake Ozark and Columbia, this one is the middle. I like the Columbia one more, but this one does have it's good points. I think with the Jefferson City market growing, Lowes could have uped it's game here, but it didn't. I was surprised at that. It had everything most Lowes have, but it could've had more. It could been a contender. But for all Jefferson City hardware stores, it's a very nice place.

This store is a joke shop. I've had 6 deliveries over the years and they have cancelled 3 of them,…read moretruck broke down, driver sick, kidnapped by aliens. The manager should be ashamed of the shambles he/she is running and as for TV ads, same day, next day!!! Get real, you should all be fired!!!

Great company. I have used them for my washer and now garbage disposal. Both times have been…read moreperfect. I highly recommend this company. They show up on time, very knowledgeable on all appliances. They are my to go to repair company. I refer them to everyone I know that's looking for a good reputable company. Thank you.

From the owner: We are a family owned gem specializing in reliable appliance repair and installation . Our goal is…read moreto keep overhead costs low, to provide lower prices for you, our customer! We are professional, courteous, experienced and dependable.

SK Kithcen Store is a kitchenware store in downtown Jefferson City. Shelves are close together and…read morethings are cramped but that is because of the great variety of items. The highlight is that you can buy restaurant quality items from wholesale stores at wholesale prices but at the smaller quantity of a retail store. I bought a large wooden cutting board/ butcher's block for $25! No warping after multiple uses and looks beautiful. High quality, low prices. The owner is very nice and helpful. Good place to find gifts (although I always walk out with items for myself). Also, good place for basic staple items. Can be hard to find as it still says Tishee's above the door but worth looking for this store.

Every appliance owned by myself and every member of my family came from Mel at Eldon Appliance…read more You won't find anyone who knows more about them and gives you a better honest deal. Even if you can save a couple dollars buying from the box stores like Lowes, I prefer to support a local man who lives, shops and raised a family in our town. There's not many businesses like his left anymore.

I prefer to support businesses that are locally owned and/or have been a part of our community for…read moremany years. I was disappointed in the poor attitude when hen I called about a service though. Employee who finally answered after I was disconnected twice, was rude, obviously irritated at having to answer the phone and take my question. I'll look for another local business to get my project done. I feel that it is only fair to write a review. It is one way that the store managers can be aware that some members of their face to the customer base, the employees in the store, are not inspiring much confidence that ACE wants our business,

Ace, where the manager tells you that it would be better if he was responsible...explaining how…read morethey screwed you over. Never trust their word! The story starts a month ago, we had three screens that we wanted replaced and they had the best quote $10-15 per screen was what we were told when dropping them off. We were told that they would be picked up on Thursday and ready for pick-up the following Thursday. A month later, today they were finally ready to pickup. When they were ringing them up the cashier said they were $20 a piece. I wasn't thrilled because it was 33% above what they had quoted at drop off, but I said fine. Then they started adding other fees. Evidently the $20 was just for the labor and materials were another $40. The bill was more than $100 when we were told originally it wouldn't be more than $45 and significantly more than the window and door company's quote. The best part was that the manager proceeds to tell me that it would be better if "he was responsible". I said, "You are the manager, right? Are you not responsible," to which he responds straight-faced, "I just work here 20 hours a week." It wasn't that long ago when you could trust quoted prices, people took pride in their work and managers were responsible. I think those things still exist, but definitely not under the management at Ace. I will take my business elsewhere and highly recommend others do as well. They lied, wasted our time, and cheated us.

I came into cricket today with a headache of a problem I had no easem on my card because my nephew…read moredecided to have a little too much fun with my phone next thing I know I'm missing appointments calls and everything else traveling from Wi-Fi to Wi-Fi that was a girl's worst nightmare or in my case a guy and then my superheroes at the store were Caitlin and Megan and I totally recommend them they went above and beyond to fully make sure all my needs were completely met and exceeded I really think they should have a raise and should be honorably mentioned in like a staff meeting or like the employee of the month their manager should be proud of their performance and their tact and tenacity of their knowledge.

Great customer service at the Cricket wireless location on Missouri Blvd in Jefferson City MO. I…read morehad first called in and spoken with Laila, she was very professional and answered all my questions properly and with knowledge. I went into the store the next day and asked for her. I found out that Laila is the store manager and I was able to get service from Emily. I though oh no. Laila already knows everything I want and now this will be a mess. Fortunately I was wrong. Emily was also very knowledgeable and professional and she was able to get me all taken care of in a jiffy split. A great deal, crazy good service and half the price I was paying at AT&T. I'm a happy camper. Cricket, Cricket, Cricket.