We bought a sectional on 10/27/19 with a 5 year warranty. We filed a claim around September of 2020…read morefor our couch ripping at the seam of one of the cushions. We were told the warranty could take up to 90 days, however it's been almost 10 months and apparently it still hasn't been reviewed. A few months into the claim they even told us it's been accepted and the couch is on the way to the store. We have heard several excuses such as "the couch wasn't on the delivery truck," "they don't make the couch anymore so it's taking longer," "there's a foam shortage," "they can't get ahold of the person who handles the claims," etc. About a month ago one of the employees told us we could pick out another couch. The next day we show up to pay for the difference of the new couch and we were told the claim had to be accepted before we could get a new couch (which I understand but up until this point I thought it had been accepted.) Worst place to do business with! Plus, the furniture isn't very good quality anyways. You're better off spending a few more hundred at a superior store!

I like to support local business so when I was in need of a new refrigerator, I went to Coleman's…read more I was even willing to pay hundreds more to support the local community. However, I was met with such apathy and condescension I will never step foot in there again. The gentleman who waited on me all but rolled his eyes at me regarding the dimensions for what would fit in my house. I'm sure he's seen a lot of people who don't know what they want/need/have...but please don't assume I am one of them just because I walked in the door without a man by my side.

While I love our new washer and dryer, when it was hooked up by Coleman, they managed to hook the…read moredrain hose into the spout that went to the wall cavity instead - flooding our basement as well as our kitchen and laundry room. Mistakes happen, right? The guy who did it (who was still there at the time it happened) was incredibly apologetic. Coleman? Not so much. Not only were we made to feel we were a complete inconveinience to them, they waited a week to file the claim with insurance and we STILL have yet to receive contact from the insurance person regarding this claim at all. $1,000s of dollars in damage later and not ONE apology from the business except for the technican. We were put out of our house for 2 days with our 3 kids in a hotel and when I asked to have the room extended for a day because the drying equipment was not ready to be taken down, the business manager was VERY rude and told me "Her adjuster advised against it, but she went ahead and extended it anyways." Will never purchase appliances from here again, not due to the mistake on the tech's part, but soley on the mishandling of their mistake and customer service.

Great service. I have been here several times and been very…read morepleased. Each time I was given the correct parts and sometimes great additional information. If the OEM parts are not on hand there is usually a different universal part on hand much cheaper. I have been happy each time with the selection and value. Thanks Jeff City Appliance Parts for being such a great resource to have locally.

Very dismissive like I was absolutely putting them out. Couldn't find my model number and asked me…read moreseveral times if it was correct, I'm literally looking online where I ordered the appliance and showed him on my screen... then he asked fb there was someone at my home to look at it for me.... I just showed you the model number off the makers website. So much for keeping business local, I'll get it online.

I bought a craftsman riding mower and it was delivered to my house. The delivery guys didn't go…read moreover the checklist and when they left they drove through my yard! I called the store and a manager named Dan told me to call the delivery company. No customer support at all!

This store is a joke shop. I've had 6 deliveries over the years and they have cancelled 3 of them,…read moretruck broke down, driver sick, kidnapped by aliens. The manager should be ashamed of the shambles he/she is running and as for TV ads, same day, next day!!! Get real, you should all be fired!!!

Great company. I have used them for my washer and now garbage disposal. Both times have been…read moreperfect. I highly recommend this company. They show up on time, very knowledgeable on all appliances. They are my to go to repair company. I refer them to everyone I know that's looking for a good reputable company. Thank you.

From the owner: We are a family owned gem specializing in reliable appliance repair and installation . Our goal is…read moreto keep overhead costs low, to provide lower prices for you, our customer! We are professional, courteous, experienced and dependable.

SK Kithcen Store is a kitchenware store in downtown Jefferson City. Shelves are close together and…read morethings are cramped but that is because of the great variety of items. The highlight is that you can buy restaurant quality items from wholesale stores at wholesale prices but at the smaller quantity of a retail store. I bought a large wooden cutting board/ butcher's block for $25! No warping after multiple uses and looks beautiful. High quality, low prices. The owner is very nice and helpful. Good place to find gifts (although I always walk out with items for myself). Also, good place for basic staple items. Can be hard to find as it still says Tishee's above the door but worth looking for this store.

Every appliance owned by myself and every member of my family came from Mel at Eldon Appliance…read more You won't find anyone who knows more about them and gives you a better honest deal. Even if you can save a couple dollars buying from the box stores like Lowes, I prefer to support a local man who lives, shops and raised a family in our town. There's not many businesses like his left anymore.

The service here is absolutely horrible. I tried to call to buy a lawnmower and this lady was so…read morefucking mean! And she asked if I was a child, I'm not I'm 19. I literally just sound young!! do not recommend coming here! Do not waste your money!

I prefer to support businesses that are locally owned and/or have been a part of our community for…read moremany years. I was disappointed in the poor attitude when hen I called about a service though. Employee who finally answered after I was disconnected twice, was rude, obviously irritated at having to answer the phone and take my question. I'll look for another local business to get my project done. I feel that it is only fair to write a review. It is one way that the store managers can be aware that some members of their face to the customer base, the employees in the store, are not inspiring much confidence that ACE wants our business,

I came into cricket today with a headache of a problem I had no easem on my card because my nephew…read moredecided to have a little too much fun with my phone next thing I know I'm missing appointments calls and everything else traveling from Wi-Fi to Wi-Fi that was a girl's worst nightmare or in my case a guy and then my superheroes at the store were Caitlin and Megan and I totally recommend them they went above and beyond to fully make sure all my needs were completely met and exceeded I really think they should have a raise and should be honorably mentioned in like a staff meeting or like the employee of the month their manager should be proud of their performance and their tact and tenacity of their knowledge.

Great customer service at the Cricket wireless location on Missouri Blvd in Jefferson City MO. I…read morehad first called in and spoken with Laila, she was very professional and answered all my questions properly and with knowledge. I went into the store the next day and asked for her. I found out that Laila is the store manager and I was able to get service from Emily. I though oh no. Laila already knows everything I want and now this will be a mess. Fortunately I was wrong. Emily was also very knowledgeable and professional and she was able to get me all taken care of in a jiffy split. A great deal, crazy good service and half the price I was paying at AT&T. I'm a happy camper. Cricket, Cricket, Cricket.