Follow up to my previous review/. The flowers and bush I purchased at Menards ; good quality. The flowers were planted, watered and are growing very nicely. Thank you for a good product , at a reasonable price on the market! Plant them. Water them. Make sure the climate is suitable. Watch them grow. How rewarding read more

Menards - Flowers planted, watered & growing nicely - Department Stores Near Me - Cicero, Illinois

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Terrible experience and inconsistent policies. Came in yesterday evening purchased materials for rolled flooring And I asked in advance if we can have the contractors pick them up the next day with just a photocopy of the receipt they said that would work and that possibly they would call to verify. Today my crew went to go pick up the materials. they were advised they cannot get materials without the receipt in hand. Needless to say we also picked up materials at Hodgkins store. They worked fine with just a copy of the receipt. Cicero refused. Even though staff at both stores verified a photocopy would work. Manager would not intervene and accommodate. Terrible policy at his store. Terrible handling of the transaction. Would not shop here again. read more

Supposed to be level 4 hard to break and it broke off what a joke and it garbage please people don't buy this all you have to do is cut the grooves and it break read more

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I so enjoyed my trip to Menard's. It's like a toy store for the D-I-Yer. The lighting inside this place was SPECTACULAR!!!! It was lit up like a Christmas Tree. It was magical. I loved it. I'm not a home decorator or a person that relishes in all things home decorating and all that jazz. But with that being said, this store was a fun place for me to be. I loved walking through the aisles contemplating what I could do with the treasures I was happening upon. I couldn't resist purchasing a few things, great marketing scheme on the part of the marketing department. Everything was properly placed. Checking out was a hybrid of self check out and cashier check out. You put your items on the belt, the cashier scans them, then you pay and bag your items. read more

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I'm so tired of Menards. The employees are so rude and not knowledgeable. Just did some small upgrades on our home and opened a store account. The amount of pick up charges, restock charges and refunds at a lower rate is absolutely insane. It adds up and made me regret using them from the start. What's worse is the "customer service" is vague and the employees seem to have had enough of business practices. But at least you don't have to check out your own items like every other store does now. Going to Lowe's next time for the big purchases and Ace for the smaller ones. What a shame, been a loyal customer for 2 decades and it's too different in this post Covid world. read more

MENARDS KEPT MY MONEY I went to buy birdseed at this location on Wednesday, March 3, 2021. When I got to the cash register I realized I only had $35 on my bank account and the bill has $50. I asked the cashier if she could return the toilet paper so I could buy the great of the items. The cashier refuses to do this simple transaction and called the manager. A young Hispanic woman came and told me that I had to purchase everything or return all and that she will keep my money (paid with a debit card) for 4-5 days. I ask her to give me the items I already paid for them with my debit card but she refused. So I walked out of Menards with minus $35 and no birdseed wasting my time and money. This practice is outrageous and will ever come back to Menards not I will recommend this read more

Menards - Birdseed - Department Stores Near Me - Cicero, Illinois

3/1/20 Messy in certain sections and missing a lot of items read more

Menards - Department Stores Near Me - Cicero, Illinois

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I would LOVE to have a Menards closer to my house. Menards is one of my favorite stores--they are usually bright and pleasant, chock-full of a wide variety of usually reasonably priced things, they have great sales and rebate deals, they send you a coupon for a birthday gift if you have a Menards card, and you can usually find help with relative ease and the help you find is usually capable of helping you! Now, some Menards are a little better (or worse) at things than others when it comes to the store set-up and help. I like this Menards because it is all on one floor--unlike some of the Menards. Now when it comes to help, I usually feel like royalty the way Menards associates assist me--in other Menards stores. Over the years, this is one store that I can't always find help easily and sometimes they are not too helpful. We really didn't notice floor help available today but managed to find what we were looking for on our own after a bit of looking for it. Cashier today wasn't quite as friendly as I am used to in a Menards. I didn't know that the coupons for birthday gift have an expiration date--but I sure do now! Well, unlike the Home Depot nearby, at least Menards still has cashiers. read more

So lazy and can't even communicate with each other, making a women that can't even walk we'll go from the back end to the front to purchase tickets for the renaissance fair, than return to the back to pickup the tickets purchased. Lazy, lazy people read more

My former review still holds true and a special shout out to the outdoor plants section - crazy selection! We did our preliminary look and plan to buy a bunch to create a backyard jungle escape. Great selection of many beautiful flowers, little trees and overall greenery! read more

I would've given them 4 stars, but I didn't care for that bug that was in the plastic bin I was looking at. I'm not sure if I ever even been in a Menards, but they blow Home Depot away. They sell everything and I mean everything. I thought they were like Home Depot, but nope. They have gardening, lighting, tools, BBQ grills, toys and even grocery items. Staff seems to be hard to come by, you gotta go searching for them if you need assistance. read more

If you are disabled FORGET THIS PLACE Battery operated carts are disgraceful 1is dead always broken 1 battery wont hold a charge .Have had to be pushed back to parking lot before without purchase . Complaints fall on deaf ears over n over months now years and NOTHING IS DONE NOTHING .Guess our (disabled) Cash isnt as green as the can walks .Sad in this day and age we are treated with the TOO BAD attitude Menards has toward disabled customers .Yesterday 7-2-2018 a elder handicaped woman had to use a manual chair because the one battery cart was completly dead .She needed screen which a associate told her was way over in back on other side of store .Never offered assistance to the Elder Woman and left her to HAND wheel all around the store . GO ANYWHERE BUT HERE .THEY ARE GOING TO HELL IN A DISCOUNTED HAND BASKET (from walmart cause they have 7 battery carts) Disgraceful Company read more

I've been minimizing outings during the pandemic but needed something only available at Menards (Home Depot was out of stock.) So many employees were not wearing masks correctly and most employees in the back at the special order counter were not wearing them at all, they just had them dangling from one ear or had them on their chins. I won't be back to shop here again. read more

Employees were not friendly. Literally no one spoke, said excuse me or even asked if I needed help. I could clearly tell that this store lacks leadership and the employees are not being trained in customer service. I'm shocked because this has not been my experience at a menards before. read more

Where else can you get a ceiling fan, wood flooring, tar and a pair of work jeans??? Well maybe Walmart but whatevs. You smell what I'm cookin! My biggest gripe with Menard's is that they are HUGE! I just wanted a bottle of Drano and couldn't find it to save my life ( I also couldn't find an employee that wasn't already helping someone). I ended up leaving here with nothing but I do always make this my first store to look for what I need and then head to the other guys when I can't find it. read more

My husband and I purchased a cast iron sink that was advertised as an in-store sale for $149.99. However, my husband realized in the parking lot that we'd been charged $199.99. He went back in and spoke to customer service who called over to the relevant department to confirm. They reported back that there was no cast iron sink in their department that was advertised at $149.99. My husband walked over to the department and took a camera photo of the sink and the advertised price and returned to the customer service desk. Puzzled over the photo that contradicted what they were told, customer service called over again and arranged to have someone meet my husband in sinks to figure out what the confusion was about. When he got there, my husband spoke with a representative who informed him that the $149.99 was relevant only to the display model. My husband asked where this was indicated and, since it wasn't, asked if he could have the price adjusted. The representative said that he wouldn't do that, and repeated that the $149.99 was only for the floor model. When my husband said that he wanted to keep the sink that was already loaded in the car (same model, mind you), and, since this was not our error, again asked for the price adjusted to reflect what was advertised, the man offered to remove the sink from our car and simply return it. Then my husband asked to speak to a manager, whereupon the representative told him that he WAS the manager. Unfortunately, my husband did not remember his name. Since it is Menards that is responsible for pricing and merchandising their products, it is unclear why this is a matter they would not have been willing to make right for us. We purchased the boxed stock based on a floor model that was marked at $149.99 with no indication that the price applied only to the floor model. This experience has left a pretty bad taste in our mouths. read more

Hats off to David for helping us re chamber our locks. Menards is a good store and I like the fact that I have a choice between Home Depot, Lowes, and Menards, but of the three I like Home Depot the most. The prices are better and the selection of goods are better. Take the paint selection for example, Home Depot has a better selection with better prices. I had keys made at Menards and eight copies didn't fit my newly redone lock chambers. The Home Depot down the street copied them with out issue. The bottom line is the difference between the three big box home improvement stores isn't that great. You don't have to drive out of your way to get to one over another. What most people fail to do is not have all their ducks in a row before they go to these places, is lost in the planing, and have to make multiple trips wasting time. Have fun! read more

I like the fact that it's easier to find stuff on your own here, but the customer service is still garbage. I still prefer Menards over Home Depot, but both places need a seminar on how to be proactive in helping their customers. Need milk, beef jerky, and a lawn chair? Menards got yo back! read more

Menards - Storefront - Department Stores Near Me - Cicero, Illinois

I prefer Menard's over Home Depot because it is so much easier to find staff to help and the atmosphere is less much industrial. I got solid advice on equipment I needed for a street festival. FYI: Menard's also has some groceries. read more

I LOVE this Menards. The customer service here is fantastic! Everyone speaks and they know their product! LOVE that. I spent the entire day here gathering resources (prices, color swatches, catalogs) for interior and exterior home designs. I loved the freedom to roam. I really enjoyed that people asked me for help if I needed it. I highly recommend this Menards to people looking for help with their project needs. read more

Frustrating. We walk in and are initially amazed by the variety of options. We were there to purchase lumbar. Ordering was easy in that they can create an order slip based on your needs and you are at any register. That's is the end of ease. You take the slip yourself back to he lumbar yard and you're on your own. No one is set up to help, the organization is flawed, and when you try to figure it out yourself they tell you too bad lady try it all again. Tell them about your frustration and get a blank stare. Never again. read more

Menards has good sales. Sometimes this one has stuff that can't be found at the Clybourn store in Chicago. The husband likes this place. I wander around while he gets the one thing he came for and then we leave. Huge selection of stuff Food items also read more

Great service, friendly folks, clean restrooms Always has what I need in stock.. my latest love is the Jerky section.. MMM read more

I would give zero stars if possible. I ordered paint online for quick pick up. When I was home I discovered they did not add the color to the paint. Whole project ruined. They did nothing to try to compensate for inconvenience even after talking to manager. Horrible service. read more

Not helpful and they lack customer service. Went in from Melrose Park store to this Cicero location because we were told they had 2 - 7cu chest freezers available. Once at the Cicero location it turns out they do not have them . They only have the larger size more expensive. Very frustrating that I was given the round around and why even when Melrose location called in to make sure it was available. Spoke to Eric he offered no help and only said that it was showing up as available because someone must have ordered it. After traveling from Northside with a broken ankle the GM Anthony never bothered to get up from his seat to speak to me or offer any help . read more

I had to go inside to tell them I'm waiting and guy was never telling someone to come out. There service is unsatisfactory she then stop and talk to a friend while I'm waiting. read more

Best place to shop for all your property repairs and improvements. Best part of this is you do not need a receipt for a return or exchange. If bought from the card their computer will retain your purchases made by their credit card. This make the return process more appealing. You also get 11% off as there is no investors pressuring profits, the profits go back to the customer. Great prices as well// The best you will not be disappointed. Big Bob the Builder read more

By far one of the best and most helpful guest services in any hardware store I have ever been in. Specifically with two employees named Robert and Juan. These two work in the hardware department and fully explained everything I will need for my project. Highly recommend coming here! read more

I've been going to Menards stores for over 10 years, on the average once a week. I do my best to avoid the one in Cicero because of the store manager is extremely uncompromising with any products being returned. Avoid this store as there are much better Menards in the Chicagoland area who actually care about customer relations. read more

I went into the store 2 hours ago with items to return . Unfortunately I had to use the bathroom before I could return them. Since the signs say no merchandise in the bathroom I left my cart outside the bathroom. When I came out the cart was gone. I informed the manager and he said they have no cameras watching the bathroom and even though they have a camera showing me coming in with the merchandise, he said he wasn't going to do anything for me and gave me the number to menards customer service. I had to leave the store without my merchandise! When I called the number he gave me I couldn't get a live person. Very frustrating! Pathetic customer service. Encourage you to go to Home Depot down the street instead! That's where you'll find me! I had about $50 to $60 of items to return read more

I wish this was my go to Menard's. The location is beyond huge and the selection is much more modern then the Clybourn store. They have a pet products, dvds and books, 2 levels of patio furniture and a big lighting section. I could get lost wandering this store and I don't think I would mind at all. read more

It Doesn't Let You Give 0 Stars Because That's What They Deserve. The Staff Here Is Terrible! When Asked To Check If An Item Was In Stock They Give Excuses Instead Of Doing. Then When I Asked For The Manager Jose He Is Nonchalant About It And Has No Customer Service Skills. I Don't Know How He Became A Manager In The First Place. I'll Never Come To This Place Again!! read more

I ordered a custom countertop and in my purchase order stated delivery date 9/2/19. On 9/3/19 @ 10:03 am I called and was told it had arrived. When I arrived at the store to pick it up I was told it had not arrived and was just being processed. On 9/6/19 @ 11:09 am when I called i was told it was in the truck on route. On 9/9/19 @ I went to the store. Spoke to Jessica cashier manager asked what the issue was only to say she couldn't help. She got Anais the countertop manager. She stated that it was the manufacturer fault and they don't call to notify the consumer the items have arrived. No discount provided and basically felt that they didn't give a shit. read more

I am currently disappointed in the service Of this store. Never will I attend to this store again!! One of the employees was not helpful at all and completely ignored my question. It sucks to know that Menards seems to hire the wrong people who have no intention of helping the customer. read more

This is not one of the better Menards. I once went there to get some cellular shades and 2 guys working there said they could help, only to admit 30 min later that they did not know how to cut the shades (you can get them cut on-site). The lighting department is another place with issues...the few times I asked for help there, a rather less than enthusiastic employee "helped" me. I usually go here when I don't feel like driving further out. read more

I've been to soooo many hardware stores and this is hands down the friendliest and most helpful. Esteban and Jesus in shelving were particularly helpful! Thanks guys! read more

I was trying to preorder some drywall and was told to go to the other side of the store. But after 15 min. Someone arrived and told me to hold on then left. So I returned to the front counters, and the lady pretty much just ignored me and walked away. I was trying to talk to her about getting someone to help me. Instead she just got on her radio and walked away again. I guess no one wanted to help. I guess Home Depot is where I will be shopping from now on. read more

Holy crap - this place is HUGE. In fact, the store is so huge it can be difficult for the first time shopper here to figure out where what he/she wants is. But I've shopped here several times over the past few months, and I now know where to go to find what I am looking for. The prices are pretty amazing - a bit cheaper than Home Depot up the road on Cicero Ave. And I always seem to find something else that I wasn't looking for - I guess they nabbed me quite well :) Great tools prices, great selection, more than a DIY store - small grocery store, small book store, etc. A fun place to just browse. read more

I tend to like Menards over Home Depot because the prices are reasonable and i like the layout of the stores. After going to Sam's club looking for a big bottle of lemon scented pine sol but only to find out they dont carry that item, i was happy to get two large bottles here at Menards, so it was worth the trip to this store and they give those think reusable plastic bags! read more

Lots of hot girls work here- That could be a con. Seriously. I have never seen a cashier that is male. All of them are young more often attractive females. Do they discriminate based on gender and looks? Home Depot has a much more diverse cashier crew. All over the floors you see a lot of pretty YOUNG girls. Seriously if you need help with home improvement what is an 18 year old girl who is more interested in MTV and her cell phone and boys going to help you with? Cheaper than Home Depot and bigger. Lots of things made in the USA but the quality can vary widely. AVOID their clothing, gloves, hats at all costs- pretty much dollar general quality it will only last one season. Stick to brands you know and you should save over Home Depot. It's also just more fun to go here. They say they open registers if there is more than three people but in my experience this isn't true. Sometimes there is a lot of people waiting in line. Once I had just one item I wanted to pay for and there was loads of people in line with many items. I left and went for Home Depot- they have self checkout there. read more