I have been going to this laundromat for many years and while it was it was deteriorating over…read morethose years, it remained a friendly place due to its owner and her employees. And now that a new owner has taken over and is in the process of upgrading it, it will be an even better place for washing one's clothes. To me, their location on Madison is a great one for many Midtown residents who are in need of a place to wash and dry their laundry.

This place has only a small number of working washers and dryers. Terrible! Too many inoperative…read moremachines and it smells like urine.

Plenty of machines open and working, plenty of seating, friendly patrons and staff, and the cash…read moreand CC change machines are super convenient. The Motel 6 in Lakeland had advertised coin laundry available but didn't deliver, and this Laundry Express was a pleasant experience that soothed my frustrations.

Still no more care or thought of maintaining a nice facility than ever!…read more Dirty, worn out machines

I am new to Memphis and do not yet have a washer/dryer. I wanted a wash and fold option. Found this…read moreplace and read a few great reviews. I dropped off my clothes after my run and picked them up on the way to work. 1 1/2hrs for one bag of clothes. Affordable and convenient. It may take me a while to actually buy the washer/dryer now that I know I have this service available! My only tip would be the business really needs a receipt book. They tore off a piece of paper for me to claim my clothes and note that it was prepaid.

Rude front desk people. Very rude and attitude prone. I was trying to do laundry and he blamed me…read morefor the soap being too much in the washer and started being rude and unprofessional! I've been going to laundromats for years and I've never come across rude front desk staff. Started treating me like less than, when I was just trying to end the interaction. Terrible. Never coming back.

I just wanted to take a moment to do a review on this laundry mat. It is not a fancy place, but the…read moremachine work. Note: coin changer is not working. Save time and bring your own. Single load $2.25 Triple load $5.00 Double-loader $4.00 Six loader $6.50 Dryer are new to very old $0.25 for 5-6 mins Bathroom has no toilet paper, but they have one that is relatively clean. Couple people when I went on 10/27, seemed quiet. I went to Krispy Kreme for a small coffee and paid more for that then my laundry will cost, but that is another review. Overall, it isn't a high end laundry for $5 a single load, but so far it is good for me and my budget.

No attendant, phone left for attendant has been disconnected. The coin machine does not work. It is…read morevery hot inside, not sure if AC I'd broken or just not on. Would think that with this being in a decent area, it would also be a decent place, but sadly mistaken. It's not as clean. Outside of that, the dryers do work as that was all I needed to use.

Horrible service. Women working were rude and yelled directions instead of explaining process. Do…read morenot recommend. Would rather throw stuff away than donate it and deal with rude service.

What a waste of a drive. One small wall of books. Basically this is a donation center with a small…read moreselection of books in the front area.

This cleaners is the ONLY one in this city that I will use. They are not only professional, but…read morethey are extremely fair and honest. Just a hard working family trying to make a living as we all are. My clothes come back fresh, neat, and pressed to perfection every single time. I have patronized the business for four years now and I am so thankful that I found them. They set realistic expectations on turnaround times and I couldn't ask for more than that. Especially with a customer like myself that drops off 15-20 pairs of jeans along with 15 shirts at a time. Long story short, thank you Sam and Patty for serving the community. It is greatly appreciated...

I picked the dress up today and it is worse than before. I looked at other items that were dry…read morecleaned including a comforter and shams and they are not straight. They were in better condition when they were brought here than the finished product. I do not recommend this cleaners.

We used a couple of large washing machines here when our washer at home stopped working. It was…read moreclean and had plenty of chairs where we sat while waiting. We liked the presence of the attendant for change and security.

I absolutely love this place! I dropped off three overflowing baskets of laundry for my family of…read morefour when our dryer went out one morning, and the whole process could not have been easier. The staff weighed the baskets, gave me a quick ticket, and said they'd call if they had any questions. The next morning, I got a text letting me know everything was ready. When I arrived, the parking lot was full and I had a crying newborn in the backseat so I called, and they immediately brought everything out and loaded it right into my trunk. Every item was perfectly clean and folded, and that level of service truly lifted such a weight off my shoulders. I'm so thankful for the kind, thoughtful staff here and will absolutely be returning and recommending them to all my friends!

First Visit Was Awesome Nic-Nacs Employees Friendly And Willing To Assist Plenty Of Parking Dpacesread more

Full disclosure - I occasionally volunteer for Habitat for Humanity…read more The store has improved a lot in the last year - more new merchandise from commercial entities and less from personal donations. Great stuff at marked-down prices. I understand their Facebook site lists more info on upcoming sale items. Otherwise, what they have on the floor can never be predicted. I didn't notice any clothing and definitely no food items. All for a great cause.