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4 months ago

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5 months ago

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Murphy Funeral Homes - Memorial

Murphy Funeral Homes

(18 reviews)

Ballston

Exceptional Care and Compassion During a Difficult Time…read more From the moment I spoke with Christina at Murphy Funeral Homes, I knew this was the right funeral home to handle my uncle's services. I first contacted Christina while my uncle was making his transition. She immediately guided me on what needed to be done and unfortunately, my uncle passed away that same day. Our family traveled from Maryland to make the arrangements, and Christina was SO patient, understanding, and compassionate with us throughout the entire process. She even looked into arranging the burial at Garrison Forest in Maryland, where my uncle was born and spent most of his life. That personal touch meant so much to our family. Christina was also present at the burial and continued to work with us on the program for the homegoing service afterward. Her dedication, professionalism, and kindness made a difficult time a little easier for all of us. If you need a funeral home in the Virginia area, I highly recommend Murphy Funeral Homes and, especially, Christina. You will be in caring hands, and you won't regret it! Thank you, Christina, for helping our family honor my uncle with the dignity and respect he deserved.

Overall, the service provided met our expectations. The only problem that we encountered was with…read morethe obituary. The lack of attention to detail was a nightmare. We provided information for the obituary to be written, some of the survivors were not included, and it was a grammatical mess. We requested edits to the obituary six different times and during our time of mourning, that shouldn't have been one of our biggest issues. Staff was helpful in getting this corrected, but it became an unnecessary stress at the time.

Fairfax Memorial Funeral Home

Fairfax Memorial Funeral Home

(33 reviews)

From start to finish, the staff at Fairfax Memorial Funeral Home made a dreaded event have a…read morepositive tone. The beautiful grounds and elegant facilities created an environment of serenity and dignity for the deceased. My family is forever grateful for, our funeral director, Jordan W. It's impossible to truly capture the gift he gave us by simply doing his job in an impeccable fashion. Jordan is warmhearted, personable, and organized. His calm directness makes you feel at ease enough to grieve while simultaneously knowing that the logistics of orchestrating a funeral are in efficient, professional hands. Jordan shared with us every step of the funeral with advance notice; at no point letting us be blindsided. But, if not most importantly, Jordan's intuitive empathy provided an appropriate level of comfort coming from a stranger. In fact, we were grateful to have him present during the most intimate moments of the funeral. If you are reading this, I am truly sorry for you loss. However, it is with extreme confidence that I recommend Fairfax Memorial Funeral Home and Funeral Director Jordan W.

tl;dr: beautiful facilities but horrible, dare i say disrespectful, service…read more i will say everything preneed was fantastic. the two cathy's (at the funeral home and the cemetery) were amazing and helpful. they were very understanding and cooperative. the only negative i have to say (not about them) was that the process took a long time. i was there for about 5-6 hours going over funeral and cemetery plans. here's where things went downhill - the day of the viewing service and the day of the graveside service. this was for my father, by the way. we had ordered two guest books for the day of the viewing service. when guests starting arriving they were nowhere to be found. ben had left us with what i can only assume was an intern to take care of us. when asked where the guest books were. she did not know and it took her a while to find them. also, turns out the casket spray was different than what we had selected. ben's response was they had misread the spray selection. even though it was typed up on the contract? he said they would not be able to compensate us for their mistake but would try to get the correct spray for the burial service the next day, which, to their credit, they did provide the next day. we just had the wrong casket spray for the viewing service. the last HUGE mistake they made during the viewing service was technological. they were playing the slideshow of my dad but kept it playing during the WHOLE SERVICE. that means that pictures of my dad were playing while we were singing hymns and while the pastor was giving a sermon. super distracting. so i go to the back of the room to see if they could turn the slideshow off and turn it back on after the service ended. there was no one back there! i clicked pause on the slideshow to stop it and went outside to find the intern to help turn the tv's off. i eventually found her and she had no idea how to work the computer. she ended up closing the slideshow which made the desktop picture show up on the screens. if the desktop picture was the fairfax memorial funeral home logo or a landscape photo, that would've been fine. but the desktop picture was a cute little baby hedgehog in a bed of flowers/grass. so the pastor is giving the message and for, i kid you not, 5 minutes, this desktop photo is on the screens behind him. now i understand some funeral services would welcome moments of levity like this but this was a very serious service. his death was sudden and unexpected and this just felt disrespectful. fast forward to the next day. we are waiting in the processional behind the hearse to go to the gravesite for the burial service. we had told everyone to arrive at 10:00am for the service. the hearse starts leaving at 9:50am to which my brother-in-law asks them if they could wait for 15 minutes because people were still showing up. at 10am the hearse driver gets out of his car and comes up to me (the driver of the first car of the processional). he says, it's 10:00 we have to go. i ask him if we can wait just 5 more minutes because people are still showing up. we didn't want them to get lost because the cemetery is very big (and beautiful). he huffs and gives me an attitude when he says, "i guess we'll wait then." like i'm inconveniencing him by waiting 5 more minutes. i was shocked how rude he was. so like i said, the facilities are beautiful but the day of the viewing service and burial service, the customer service was absolutely horrible. if their goal was to get my mind off of the death of my father by how bad their service was then they partially succeeded. again, we received no apology or compensation for any of the issues we faced on the service days.

Direct Cremation Services of Virginia

Direct Cremation Services of Virginia

(36 reviews)

I can't say enough good things about this company. My mother recently died and I'd never had to…read morearrange anything like this before. Luckily, hospice referred me to DCSV. Not only are their prices VERY reasonable, but they communicated very clearly to me what I needed to do. Everything was handled by phone and e-mail. Kip Austin and Tiffany Rahl were both SO patient with all my questions! Even when I changed my mind at the last minute and asked them to deliver my mom's ashes to my home (because I was trying to avoid an emotion trip out to and back from Chantilly), they were just super nice about it and got me on the schedule for the very next day's delivery! Of course NO ONE wants to face the death of a loved one, but DCSV went above and beyond to make this process as painless as possible. I am beyond grateful for how they handled everything.

When my mother was put into Comfort Care, I had researched cremation services and pretty much knew…read morewhat I wanted before I interviewed (in person) four crematories/funeral homes. Two of them failed to disclose all their fees until I asked additional questions (based on my research), one of them was double the price of the other three, and the fourth one was Direct Cremation Services. I met with a gentleman named Kip, who didn't try to upsell me, and gave me a package that met my requests. The costs were significantly lower than the other three places. He assured me that Direct Cremation Services would take care of everything, and explained both the logistical process and the paperwork/payment process. When my mother passed away, on a weekend, Kip returned my (notification) call, emailed me the link to take care of the documents, and immediately send his team out to transport my mother's remains. He told me the paperwork could wait until Monday. Thereafter, everything went as promised, and I picked up my mother's "cremains" yesterday. An unbelievably smooth process during a difficult time. I can't recommend this place enough.

Memorial Day - funeralservices - Updated October 2026

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