My girlfriend went to Dr. Memoli because of his "holistic" approach to dentistry. Small, clean office and he seemed friendly enough although in my opinion a bit odd. My girlfriend had told him that she suffered from heavy metal poisoning and when he came out to the waiting room to meet me the first thing he said was "so you're the one who poisoned her". Pretty inappropriate especially since he just met me and I'm paying his bill (he doesn't take insurance). Also, my girlfriend told me that he often talked about his wife's medical condition in such a way that it seemed as if he was complaining about her and what an annoyance it was. Why is he bringing up his wife's medical condition to his patients? He should be supportive of someone who is ill, not annoyed. So yeah, he seemed a bit odd.
At one visit, when paying his bill, he told us that he patched a tooth for free which had previously been scratched by another dentist. This was not noted on the invoice he provided. Seemed nice of him, however for several months after that, my girlfriend was suffering from headaches. She realized that it seemed to be originating with the tooth that he patched. The headaches became so bad that she called him and he was nice enough to open up his office on the weekend. As I sat in the waiting room, she was trying to tell him what she thought was going on but I could hear them arguing about which tooth he previously worked on. Apparently he had his notes but never took x-rays before working on it. I went to the examination room thinking why is he, a professional, arguing with someone who is in pain and suffering? Shouldn't he be listening to what she is trying to explain, re-assure her and then find out what is going on? Instead he is arguing over which tooth he worked on saying "what does that have to do with the price of tea in China". Really, he is saying that to someone who is in pain? Turns out after taking an x-ray that there was a brewing problem with the tooth with nerve starting to go. He opened up the tooth, gave her an ozone shot and told her that if it still bothered her to book an appointment during the week and that a root canal may need to be scheduled. As if arguing about the tooth wasn't bad enough, he also asked how her ovaries were because in eastern medicine that tooth is connected to the ovaries. As a female, I think she would know if she was having ovary issues. As someone listening in on all this back and forth, I couldn't help think how absurd and unprofessional this was. Fast forward a few days, my girlfriend goes to her doctor and is told that she has a raging infection in her mouth, needed to see a dentist on an emergency basis (which cost us several thousand) and by the end of the week was hospitalized for 2 days. In my opinion, I find it hard to believe that the infection wasn't there when we saw Dr. Memoli and maybe if he had listened to what she was trying to explain to him rather than arguing with her, the infection may have been caught sooner or avoided altogether. read more
