The doctor is professional, knowledgeable, and highly experienced. Very clean office, very friendly…read moreand helpful staff.

I sat on this review for several months because I was so put off by the behaviors of several of the…read morestaff but I think people need to be advised. In February 2025, I developed horrible tooth/gum pain. My previous dentist stopped taking my insurance & failed to tell me this until I called about an outrageous bill. The next dentist in my area wasn't taking patients for two weeks. I contacted this office (of oral surgery) & was told that Dr. Rannucci was on vacation but his partner oral surgeon was there & I could make an appointment. I specifically asked the young lady on the phone if he not only "pulled teeth" but if he also did general dentistry & she assured me that "he does everything" so I made my appointment. The appointment was for the next day, and early in the morning. I was there on time but imagine my surprise when I spent 20 mins of my "appointment time" listening to the hygienist (a middle aged Caucasian woman with straight dark hair mixed with gray) & the oral surgeon (believe his name is Cappetta.) talking about me & how they would not be able to handle my "care" unless it was to do an extraction. I guess they thought tooth pain made me lose my hearing also. Anyway, they called me to the window & the oral surgeon was pretty dismissive & borderline rude. There was a little back and forth because I was given false information. If he didn't do "general dentistry" and he kept saying I needed a referral. (According to my dental plan I do not need a referral to go to any practice.) why is his office staff stating he does. They wasted my time & I had to both take a day off of work AND get there for before 8am. Ultimately he suggested I go to my old dentist and get a referral but ended up giving me the name of two dentists in my plan that I could call & telling me that after I see them, if I need oral surgery I can "come back here". They couldn't even give me the courtesy of calling those dentists and seeing if they could squeeze me in, due to my high level of pain. I ended up leaving because there was nothing else to do. Also I want to mention that the day I made the appointment I was told I HAD to give a $100 deposit just to see them. Which I did but I made them refund my money. All the while the young lady at the reception desk did my refund request she was smirking. This review may have never happened if I hadn't spoken to my best friend and she tell me she ALSO had a poor customer experience with this office and that same surgeon. She also knows of two additional people that experienced the same. So clearly, this is a pattern. I would sincerely recommend thinking long and hard about coming here unless you like to be mishandled by a doctors office. Sort of a buyer beware situation This is why I do not and would never recommend this office.

I had an awful experience with the receptionist at this office. She was rude, and dismissive and…read morespoke to me in a condescending tone, and seemed completely uninterested in helping. When I asked a simple question why didn't the office call me about the estimate before my visit here when they told me they would, she gave me a snappy answer response instead of a helpful answer. Customer service should be a priority, especially in a healthcare setting, but clearly, this office doesn't value treating patients with respect. To make things worse, when I asked to speak to the doctor to discuss her behavior the doctor told me "You're not the first one who is complaining about her but it's hard to find employees so we can't do much about it" I will not be getting my treatment from this office or recommending this office to anyone who expects to be treated with basic courtesy and respect.

Didn't want to even give them 1 star. Very poor recent experience. Suggest you hold on to your…read morewallet as they over dramatize and over prescribe. Unless you have exceptional insurance and or deep pockets you would be best served looking elsewhere.

Going to the dentist is traumatic for me every single time, even with the gentlest of handling…read more Since moving to Montclair, figured I'd try somewhere in the neighborhood vs trekking back to Manhattan. I had a GREAT experience here. The staff is kind, the office is clean & quaint & Dr Gezgin's demeanor & bedside manner is warm, comforting & personable. Landry handled me gently & was patient for the entire procedure- checking on my comfort every step of the way. I'll definitely be returning!

Unfortunately, this practice has gone downhill. Latest round of (continual turnover) staff members…read morewould not perform a cleaning without x-ray up charge. A hard sell on x-rays is offensive. Avoid!

I had two wisdom tooth extractions done at this office, and I couldn't be happier with my…read moreexperience. The staff was very friendly, positive, and helpful from start to finish. Everything was done right on time, which I truly appreciated. Dr. Houssam El Hassan is amazing -- the surgery was quick and I felt no discomfort. Thank you for such excellent care!

They got me in for an emergency extraction on a Saturday. They were super flexible getting me in…read moreand although I had a bit of a wait, I was just glad they got me in. I was checked on regularly, so I never felt like they forgot about me while I was waiting. Dr. Scoggins did a great job with a tough extraction. After she was finished she spent the time showing me my tooth that they extracted and explained why my tooth was a challenge. Even with the challenge to get it removed, I never had any pain.

I for one hate dentists. The doctor and staff made me feel very comfortable! They were able to see…read moreme the same day with an emergency. Explained the procedure and how it would be done and made sure I was comfortable. They also worked with me since I do not have dental insurance. I will be coming here for all my dental work in the future!

From the owner: General dentistry, serving essex county since 1920read more

They are the best! I had Dr. Harel and I had a great recovery from 4 wisdom teeth extractions. The…read morestaff were very friendly as well.

Today I had my follow up. The staff and doctor were friendly and professional. I would recommend…read morefor patients to be seen by this practice, but I am still concerned that they did not send me a check as requested and promised fir my over payment. That was my money and the office should not have anything to say as to why they would like to keep it on account. In the end I did get my refund minus the credit card fee.

I had gum surgery due to a botched job another dentist did & my daughter had 4 wisdom teeth…read moreremoved. Dr. Vitale and his staff are AMAZING. From beginning to end absolutely amazing... Dr. Vitale has the BEST bedside manner he even called the night of to see how we were doing. Cannot recommend him enough.

The first time I came I felt a lot more comfortable with the nitrous oxide and the second time I…read morehardly felt it. Maybe I was just too nervous, but I took a klonopin both times before I got there. I didn't experience any pain in or after my treatment. The staff is friendly and the doctor is very intelligent. I would recommend it, and go back myself.

Didn't tell me they didn't take my insurance till day of surgery and I was in so much pain I went…read moreanyway. Sat around while people that came in after me were seen for at least an hour and a half. Every review about clueless office staff is spot on. Would not recommend.