I had two wisdom tooth extractions done at this office, and I couldn't be happier with my…read moreexperience. The staff was very friendly, positive, and helpful from start to finish. Everything was done right on time, which I truly appreciated. Dr. Houssam El Hassan is amazing -- the surgery was quick and I felt no discomfort. Thank you for such excellent care!

They got me in for an emergency extraction on a Saturday. They were super flexible getting me in…read moreand although I had a bit of a wait, I was just glad they got me in. I was checked on regularly, so I never felt like they forgot about me while I was waiting. Dr. Scoggins did a great job with a tough extraction. After she was finished she spent the time showing me my tooth that they extracted and explained why my tooth was a challenge. Even with the challenge to get it removed, I never had any pain.

Dr. Elfenbein is fantastic! He's very professional and cares about his patients. I never have pain…read morewhen he's working on me. I highly recommend him. His office staff is very efficient and tries to get you into office when you have a problem. They do have parking.

While it is tough to get an appointment, that is the case because they are simply the best in the…read morearea. Competent, caring clinicians. Clear communication. Exceptional results. Quality "bedside" manner. Let's face it--nobody wants a root canal. However, if you find yourself in need of one, you may as well go where the outcome is going to be as favorable as possible, while the doctors and friendly, knowledgeable, and excellent communicators.

Trying to make a new patient appointment. I was placed on hold for over 10 minutes. Not a good…read morereflection on how they treat their patients. I will go elsewhere.

This place is a scam. Don't go here. My son and I got work done here done earlier this year. At the…read moretime they spoke to my insurance company and told me what the balance was. Which I paid in full at the time. Since then I've been getting a letter periodically saying that I owe them $1100 even after paying the full amount. After a few phone calls, I found out it was for my son's operation because the insurance was only paying for some of it. Which was weird because they had spoken to the insurance company in advance and told me what my portion would be. But I said it's fine and I agreed to pay and PAID. They told me at the time that I'm all set. But nope. I'm still getting letters from them saying I still need to pay. What is going on here???? I'm supposed to go back for implant but I'm going to go somewhere else now because of this ridiculous situation. Everyone stay away!

I was experiencing severe wisdom tooth pain as my wisdom tooth started growing in, and luckily,…read moreRiverside was able to accommodate me the same day. I'm so grateful they did! I had previously visited another surgeon who was overcharging simply because they knew the pain I was in, but thankfully, I found Riverside. Dr. Richer was hilarious, made me feel completely comfortable, and gave a detailed explanation of my X-rays. The entire staff at Riverside was just as kind and funny, which truly made the whole experience so much better--especially for something as unpleasant as wisdom tooth surgery. When I went in for my procedure, they even gave me a free shirt, which was both hilarious and thoughtful. After surgery, they provided a head wrap and an ice pack, adding to the overall wonderful experience. Small touches like these really matter and show the level of care and thought Riverside puts into their patients. This is day two after surgery, and shockingly, I feel better than when I first went in. I highly recommend Riverside to anyone needing oral surgery. Thanks again, Dr. Richer and the entire team!

My husband and I paid over $5,000 to have his wisdom teeth removed. We signed a treatment plan for…read moreone thing and were charged for far more. The surgeon did discuss what he planned to do, so it doesn't seem it was a "something came up during surgery" deal, but several things were not listed on the treatment plan we signed with a price. My husband was told to take Tylenol and Ibuprofen after having impacted wisdom teeth removed which was the anestheisologist's decision to be fair. When I called the office because he was considering the ER due to the pain, a nurse, over the phone, insisted it could not be dry socket. She did not see my husband, is not the physician, and felt it was appropriate to give medical advice over the phone. I requested he see another surgeon in a different location (same practice). It was dry socket. The surgeon in West Orange was fantastic. The communication in West Caldwell left a lot to be desired. After the correct antibiotic was given and he was treated for the complication, we thought we were all clear. We went on with our lives and then received a bill the other day for just under $1200. I spoke with billing, I spoke with the office, and honestly, legal fees would be more expensive. I understand "things happen in surgery" and if our insurance covered this we might not have to pay it, but we couldn't ask insurance if it was covered because it was not what we signed up for. I honestly do not feel it was a change, because he mentioned a bone graft being part of the plan all along. I do not recommend the West Caldwell office. This was such a disaster and we finally could breathe and now we can't again. I would recommend the West Orange office. Dr. Brown in West Orange was excellent, and the surgeon our dentist requested him to see in the paperwork he sent over. I only wrote down the name of the office, not the surgeon he recommended so that was ignored on the paperwork when Riverside received it. The surgeons are fine, the West Caldwell office doesn't have it together so be prepared to do their job while you pay them far more than you agreed to.

Everyone here was caring and friendly from the receptionist, hygienist and dentist. Dr Ciani is…read moreexceptional. He is gentle, thorough & gave a complete explanation of what was considered an emergency, what needed to be done & a plan going forward. If I could give them 10 stars, I would.

BEWARE: Rude, Dishonest, and Completely Unprofessional…read more I normally don't write reviews, but my experience with Gental Dental in Lyndhurst, NJ was so outrageous that I feel obligated to warn others. Back in early 2024, I went in for a consultation, and the dentist recommended a crown for my implant. He took measurements, and we scheduled a follow-up appointment. However, the very next day, I changed my mind, called the office, cancelled the appointment, and specifically told them not to send anything to the lab. The staff confirmed the cancellation over the phone. Still unsure, I proactively contacted my insurance provider to explain what happened and asked them to cancel any pending authorizations for Gental Dental -- except for that single initial visit. Fast forward over a year later, and I receive a letter from a collections agency for $1,800+ claiming I owe Gental Dental for a crown that I never received. When I called the clinic to dispute it, they falsely claimed the crown was done and I never called to cancel, even though I never set foot in that office again after the first visit. They said they would "check with the doctor and call me back" -- of course, no one ever did. Today, when I followed up for the third time, the front desk staff was shockingly rude, dismissive, and condescending. They repeatedly spoke over me, refused to listen, and ultimately told me to "deal with the collections agency" . No apology, no accountability, and zero professionalism. Not only is the office outdated and the staff consistently rude, but what they're doing is flat-out dishonest. They tried to bill my insurance for a procedure that was never done, and when the claim was denied (as it should've been), they turned around and sent me to collections -- hoping I wouldn't fight it. It's appalling that a dental practice -- especially one run by a doctor who's supposedly close to retirement -- would stoop to this level of greed and deception. This is not just bad service, it's unethical and predatory behavior. Do yourself a favor and stay far away from this place.

Something I learned working in the diamond district is quality over quantity, I'm happy to say this…read moreoffice has a great friendly staff & atmosphere, they attended me faster then any prior dentist I've ever seen before, and are a very professional team. I feel happy to have found them as they are close to home and have parking available. Can't wait for my next visit the cleaning went well too! Thank you all lovely team !

I had a dental routine exam and it was my first time here . I just moved in to town and was happy…read moreto find a dental office nearby. When I walked in the front desk staff was very welcoming and helped out with any questions that I had with the paperwork. I didn't wait long at all and the hygienist who cleaned my teeth was very efficient and gentle . We did x rays and then Dr.Yacoub walked in. She was very professional and friendly. I was very impressed and will be going back there again !

My tooth broke and had to call Dental Care for an appointment. The secretary is a very nice and…read morecaring lady. She was able to get me in yesterday. I saw Dr. Shah, who fixed my tooth right away. It was the third time seeing him and as always he was patient, caring and gentle. I made another appointment for a cleanup. I can't talk for other people's experiences, but I have alway have a good experience with him and his staff.

My husband has been a patient here for almost 2 years and every time has been overcharged for…read moreservices. I have complained with no results. I've even gone as far as going to the office to show my insurance claims and have been given the run around. When I told them I was going to call insurance to question I was told "I shouldn't go that route". Things that make you go hmmm. Make sure you check what they charge you and keep receipts as apparently they don't keep copies. And check what your insurance is actually charging you vs what they are charging.

My go-to spot when it comes to any and all dental services (have been a patient since 2023). It…read moredoesn't feel like your typical dental office and it is truly a spa. Huge thank you to Dr. Moussa and the team and especially and specifically Dr. Hamed Salhab (aka Dr. S) for doing the bulk of restorative work and surgeries that were stress free and making all the appointments a fun experience. Shout out to Sharon, Clara, Ashley and the rest of the crew as well. With a new natural-looking smile I was given a huge confidence boost and have been riding this wave ever since.

Amazing dentists and oral surgeons at this practice. They are compassionate and helped to ease my…read moreanxiety about dental procedures. Would highly recommend not only for their professionalism and compassion, but also for the great results!