If you are looking for quality work and customer service steer well away from this company, I had a…read moredisgraceful experience with them, we had a pump on our Taylex system replaced and within three months it stopped working, I called them and it took three weeks for them to come out and after another three weeks I rang them today only to be told that nothing was being done, it is still under warranty and because I have been paying the account monthly and so was told that because I hadn't paid the account in full nothing would be done, they have been extremely rude and unhelpful and now I am left looking for someone else to fix their mistakes, the fault came about because of faulty instillation

From the owner: We have trained professional service technicians for all types of systems.read more

We recently had a water pipe leak on our hot water service that we needed repaired…read more We contacted Tait on the Saturday afternoon and they recommended we wait until Monday morning to avoid a huge callout fee. We did this and a visit to bunnings for some silicone tape to stop the leak temporarily did the job. The plumber from Tait turned up on time at 8:00am Monday morning and fixed the leak. He was friendly and did a good job. While he was here we also got him to install a Brita water filter tap into the sink area in the kitchen. He was happy to do that and did a very good job. We thought the bill for the two jobs was very reasonable and they were happy for us to pay by bank transfer. We would definitely call them again for any plumbing needs.