Friendly people with a relaxing atmosphere. The staff was very helpful and accommodating.read more

Never open when signs state. This is my third visit to this store. First time was fine. Second…read morevisit, employee didn't arrive until 27 min after opening time. Third time, arrive at 2:17 and store is closed.

Hooray for a new adventure park for kids AND adults!!!! This place is filled to brim with fun…read morethings to do!!! They have -Trampolines -laser tag -ziplines -warrior course -climbing wall -birthday party rooms And so much more!!! They have plenty of restrooms and individual birthday party rooms which are spacious and clean. They also have a snack bar with pizzas, sodas, popcorn and candy! This place also has massage chairs you can pay to use while your little ones run around!

Great new addition to the area! There are so many different options that you can do to play. There…read moreare bumper cars, a trampoline zone, arcade, balance beams, foam pit, a ropes course, play structure, a warrior course, climbing walls and even laser tag! Went with a large group of kids and they all had tons of fun. I really enjoyed that Urban Air had a pretty vast menu in their cafe and the pizza offering there was pretty good. The space is well utilized cramming in a lot of entertainment while also giving ample seating and walkable space. The different attractions require different passes which is nice if you don't want to do everything. My one issue that I noticed was a lack of staffing on a Tuesday morning. There were no attendants monitoring the trampolines, balance beams or play course. For the other areas there was only one which made monitoring the large amount of children present difficult. There were multiple children not following the rules, especially on the trampolines (multiple kids jumping on the trampoline run ramp which states one jumper at a time, children jumping on the same trampoline, others doing tricks despite the rules stating its not allowed and others getting stuck on the warrior course or multiple going through at a time). Of course, children will be children but just keep in mind if you're planning on attending you may have to monitor your group closely and be familiar with the the rules to keep them safe. I had to help out multiple in my group get out of the warrior course and out of the foam pits while also instructing others not in my party to take turns. Overall, this is an amazing place with some great amenities! Hopefully, there is more staff on busier weekends but just keep in mind that you'll have to monitor really closely when you're here.

I love this park. We have a new dog and thought we would he might have fun at a dog park. This…read moreplace is great. There are separate areas for small and large dogs. There is a doggie pool and a splash pad on each side. Not only were the dogs friendly but the pet owners were too. Very clean too. I look forward to bringing my dog back

You are definitely barking up the right tree if you bring your furry friends to this dog park!!…read moreIt's super "pup"ular place for dog lovers! Today it was packed! I have a Goldendoodle Grand-puppy, Hampton, who loves romping around this grassy enclosed park. For safety and convenience, they have two separate fenced sections, one for big dogs and one for small dogs. Be sure to take note of the posted rules. There's a water station to refresh your pets after they are done frolicking and socializing with their playmates! Today there was a dog festival and people with their pooches came from all over town! There were several tables set up selling dog treats, handmade dog toys, t-shirts, baked goods and more. This, of course, made the barking lot crowded! They could definitely expand the parking! In the summer, pools are filled so your pups can cool off with a swim. For pooch lovers, this is a hound haven... but for me it was a bit too mutt-ch. I did, however, run into several friends who had their loyal canines with them so I had fun being the pup-arazzi! The rest of the park was full of families enjoying the other amenities at this park like the playground and picnic areas. The facilities were well maintained. Tails are wagging at this paw-some dog park where "man's" best friend can raise the woof! If your nose isn't used to doggie smells, it may be a little ruff! By the way, if you get directions from Yelp, it may lead you to a dead end near a gas station. Just stay on Pump Road and it's just by Broad St.

I've been coming here since my toddler could barely walk…read more Definitely perfect for toddlers. Lots of open play and every toy a child could want to play with. You must make a reservation prior to showing up and they do only allow so many kids in at once. So plan accordingly!

We have come to Sunshine Play a lot just for their open play time but just recently hosted my son's…read morebirthday party here and had such a great experience. Everyone had a blast at the party and they made the whole experience a breeze. I love that you get the entire space for your event and that it's a pretty contained space which keeps the kids safe and entertained for hours but also gives grown ups a chance to chat and catch up. Highly recommend to anyone looking for a spot to host a party. We had 20 kids total and the space was perfect for that!

My daughter, her friends and cousin had a blast celebrating her 6th birthday with a pizza party…read more Our teacher, Holly, was very friendly and did a great job teaching and entertaining the kids. YCA makes it super easy. We just showed up with cupcakes and balloons. We opted for their favor bags which included a spatula type tool, measuring spoon and recipe book. They provide plates, napkins, cups, and drink. Highly recommend.

My son's did a workshop here and they could not have loved it more! My boys are 5 and very active,…read moreso I was concerned about how they would be able to sit through a session, but the chef held their attention the entire time. This was over a week ago and they are still raving about it. Also the food that they made was delicious and it inspired them to eat vegetables! We will definitely be back.

Helpful staff! Appreciate their patience with the rush of parties and all of the other things going…read moreon.

We hosted our daughter's birthday party at Kids Empire and the experience was completely…read moreunacceptable. From the start, our party was forced into a long public check-in line despite being told party guests would be handled separately. This caused delays, guests being yelled at by others for "cutting," and even physical shoving of a guest holding an infant. Our party didn't fully enter until 45 minutes after the scheduled start time. We had no dedicated party host, no instructions on included attractions, and constant miscommunication from staff. Decorations we paid for were never fully set up, drinks that were supposed to be included were repeatedly charged individually, and the play card system was never explained, resulting in additional charges and confusion. Management handled concerns poorly, including yelling at guests in front of others. My husband and I missed a large portion of our daughter's birthday trying to fix issues. After posting our experience in the Richmond Moms group, over 100 parents responded with similar horror stories. I would strongly caution anyone considering hosting a party here.

We love Kid Strong so much. We did some camp time here in the summer and the coaches were so…read morefriendly, my son had a blast even though he knew none of the kids going into it and they did a great job balancing different kinds of activities focused on both skill and confidence building.

Kid Strong has exceeded our expectations in every way! The staff are so attentive, professional,…read moreand have a great way of meeting kids where they are and pushing them in a really age appropriate way! We need more coaches like this for our kids! Communication is simple, the facility is clean, truly no complaints!

I've been to Urban Air on numerous occasions:Spring break, summer vacation, birthday parties, rainy…read moredays ect. At every occasion my kids have left happy and thrilled by the adventure they have had. Compared to competitors Urban Air ranks high on my list. Here is what we love: - Play Space: there is literally something for everyone. Trampolines, dodge ball, ropes course and laser tag! -seating: there is plenty of places for parents to sit while the kids get the zoomies out. They even have comfy massage chairs (at a cost) -cleanliness: this facility is very clean and well maintained! What I disliked - The noise: it is LOUD! I highly recommend noise cancelling headphones for anyone that is sensitive to sound. My ears physically hurt when I'm here so I always have headphones! -the check in process: it's cashless and done via kiosks. Regardless of the amount of times I've been here the kiosk never remembers my info and I always have to re enter it. -jump socks: you must have Urban Air socks to jump here! No exceptions. They will only honor socks with their branded logo. If you don't have them you have to buy them.

This is new to the area. I saw ads on meta for months promoting Urban Air…read more It was super crowded. I think that's mainly because it's new and it's spring break. Lines were all very long. I stood on the line for close to 20 minutes when I finally get up there, the cashier says I need to complete the waiver. I did have the waiver done before I arrived, but on their end my children's names didn't populate so the cashier says I need to stand on a different (long) line, complete the waiver again then get back on another long line to return to get to get wrist bands and socks. I expressed I didn't want to get back on the long line after standing there already. She looked at me with attitude and didn't even acknowledge what I was saying. This is when I'd normally leave a business but my kids were eager to participate. So I went on both long lines again just for admissions. Once inside tables were very dirty if empty. I went to the concession stand asked for spray to clean myself. The staff told me I needed to wait because he was making orders. I waited then I finally saw a janitor staff. He was actually very kind and helped me right away. (That's why I'm giving an extra star). Later my kids wanted to play the arcade games. I didn't realize the kiosk was on the arcade floor but I asked 4 different staff members where I can purchase the arcade card. None of them knew. They finally asked a supervisor and he directed me. Pros: spacious, they can host parties, food on site, zip line, different experience than most activity spaces in the area, custom packages with tier leveled access Cons: price not worth experience, socks which are mandatory are an extra expense, staff not well trained yet I think they will probably improve once they're established a bit longer, but for now it seems like they weren't prepared to open despite there being so many employees. I'll try again and I'll update my review.

While visiting Richmond, we decided to check out Sky Zone Trampoline Park. We've been to Sky Zone…read moreback home in Atlanta, so we figured we'd give this location a try too. The kids definitely enjoyed themselves! My son gave it a 4 out of 5 and said, "It was good, I liked it," which pretty much sums it up. He especially loved the basketball area and the slide section. What I appreciated most was how empty it was--not too crowded at all, which made it even better for the kids to really enjoy everything without the chaos. We also caught a great deal--$15 for two hours of jumping--which made it totally worth it. All in all, it was a fun stop during our trip and a solid experience. Worth checking out if you're in the area!

Cute little place for the kids to jump themselves crazy. Staff seemed a little short on some of the…read morerides. Overall the place seemed clean with a fun atmosphere.

It was a lot of things and activities for the kids to do! It was a kid friendly environment! Safe…read moreand fun for the kids!

We were in town visiting our grandkids, 6 & 5, and joined them at Surge for a birthday party. It's…read morea fun place with tons of fun things for kids, but could not believe the lack of unsupervised areas by the staff. Big kids, and adults jumping in the same areas with little kids, and ziplining right over little ones who were still in the pit trying to climb out, totally unsafe, crazy, and irresponsible for thus company to allow. But way worst is the huge mall door entrance which remains open. We saw 2 little ones running out the door, parents nearby, and a lost 4 year old which we return to his parents. I was a nervous wreck by the time we left.