Great service and communication. Doing business here is a pleasure unlike using the larger chain…read morestores. The staff here are always helpful especially to those who need more assistance. I highly recommend using this Bowling Green small business.

CDS#10 has been my pharmacy for over ten years. The staff is very friendly and most knowledgable…read more Getting immunizations is quick and easy and my medications are on automatic refill. They send a text when prescriptions are complete and I can pick up at my convenience. I appreciate the kindness of my hometown pharmacy!!!

I came in to develop some photos off my phone. New to this. A fellow by the name of Aiden was…read moreextremely helpful Amy didn't make an old man feel stupid. Incredible guy.

EVERYTHING about the pharmacy operation needs a complete makeover; however, corporate CVS is one of…read morethe sorriest US consumer product providers...my expectations for improvement are non existent. So bad that they make tech providers look like superstars. 1. Routinely losing scripts from providers and claiming they never received them. Once or twice is perhaps understandable, but has happened several times and with different providers. 2. Not having auto-refills ready for pickup, and making the customer wait for 30+ minutes for the script to be filled. 3. Filled a script from over two years ago from a provider from my old state of residence. 4. Continued to fill old scripts from old providers after new scripts were submitted by new providers. 5. Refused to call provider for refill; had me do it. 6. Refused (ignored) multiple requests from my new pharmacy to transfer scripts. I could go on and on. No one should ever put their lives in the hands of CVS pharmacies and their incompetent, unprofessional, and rude pharmacists and support staff.

The two stars are for being open on a holiday...What I don't understand is how this location is at…read moreleast 20% more expensive than the local Walgreens at home. Things that make you go hmmm

The pharmacy is terrible. It's gotten much worse recently. It's a hit or miss when the pharmacy…read morewill be open and then it takes forever to fill prescriptions. I'm talking days. I transferred my meds to Sheldon's and cannot be happier. I'm amazed that my meds are refilled in hours instead of days. I'm also finished with the rude behavior and people who cannot even say "Thank you".

Was texted and called that a prescription was ready for pickup, drove 40 miles one way to pickup…read moreand they had a sign in the window that there wasn't a pharmacist on duty and no prescription could be picked up by Kentucky law. would have been nice if they had let people know this via text or call just like when the prescription is ready to pick up. 04/10/2026

Well I guess I'll do this all over again I probably already have one on here about the Walgreens…read morebut I switch from Walgreens to CVS because there was a little Vietnamese pharmacist down there at the Walgreens who told me that because I see my psychiatrist Telehealth sometimes that that wasn't good enough for him and let me know he would not be feeling my Klonopin anymore so you can imagine what I told him he is not the only game in town I'll go across the damn road and get them. So not only are you losing business I'm going to give him somebody else business you see you see how customer service works you see what you kind of what kind of work you have to put in to have good customer service people that won't cuss you and hang up on you on the phone that's what we need we need a good small town Pharmacy here in Bowling Green.

Absolutely amazing staff willing to go the extra mile for all your pharmaceutical needs. I've never…read morehad a problem with them at all, and the prices are the best in town. Better service than the national chains in town. Why not support a local business when you can?

From the owner: At Sheldon's Express Pharmacy, we want to be your healthcare destination. We have served the…read moreBowling Green area for over 30 years and have nine locations in three States!

Been meaning to write a review of Sheldon's Express Pharmacy for a week now. The staff is alway…read morepolite and informative. They really bend over backwards to serve me as a customer. My insurance only authorizes 30 day prescriptions even though my doctor writes 90 day prescriptions. My prescriptions are generic and the cash price for a 90 day script, although more money it makes more financial sense. The staff took the time even though they were very busy to review all my options with me. I appreciate you guys very much.

most of us compare retail services to Chik-fillet. Steve Sheldon's Pharmacies are a customer…read moreservice category all their own. I can't say enough about how well they are run. I highly recommend. I've used the one in Franklin, Ky. I've used 3 locations in Bowling Green , Ky.

We use Sheldons's express at Peachtree Place and the staff is wonderful! They are so helpful and…read moreaccommodating! We have a special needs adult son and they are so kind to him and make sure his medication is ready and waiting for us! They have the customer service of a "small town mom and pop owned" business yet offer pretty much anything you can think of related to pharmaceutical products. Everyone is super friendly and seem to enjoy working there! I would pick Sheldons any day over CVS, Walgreens, supermarket pharmacies. There are multiple locations that make Sheldons's accessible for everyone. The drive thru window saves me time and the pharmacy techs come out to your vehicle if you are waiting in line! We love Sheldons's!

the woman at drive Thur is rude and don't say thank you or anything . worst service I've ever gotread more

I'm normally a CVS fan. However, on my most recent visit to the pharmacy drive-thru, my purpose…read morewas to refill a prescription that I've managed for fifteen years. They claimed it was too early and refused to fill it for two more days, which would actually make it 31 days if counting the day it was filled. For fifteen years, in THREE states, I've known what the parameters are and what my current insurance would allow, yet pharmacists seem to want to patronize me in their explanation regarding this particular med. I showed this pharmacist that I indeed had three doses left (which was actually an extra dose!) but that I needed to get it filled before a busy two day schedule that was following. I also explained that there has always been an approximate two day buffer in the past in the refills -- even at CVS. I would just like CVS to know that I left their pharmacy that day and drove directly to Walgreen's, who filled the same script THAT SAME DAY. I have, in the past, used CVS some months and Walgreen's other months. That has now changed.

I pray I never have to enter this store again. I waited at the counter for 5-10 minutes for the…read moresystem to come back up and what do they do? They help the drive in and ignore me. They overcharged me, tried to fix it but no idea how to do so. What's worse besides the awful customer service is the pharmacist not knowing the name of a common blood thinner by name or why it's prescribed. She literally had to look it up. This is scary. Find a different store!!