Thank God for Ez money . If it was not for them i would have been hungry and homeless…read more Thank you Ez money Jesus bless you and keep you and make your face to shine. See you the 15th

My husband upgraded phones and it was so easy! Lydia and my husband joked the entire time and it…read moreseemed like the transfer was over in no time. She was very patient and helpful, my husband is far from tech savvy. We also visited not long before this visit because our son's phone was not charging. We were in and out with a working charging port within minutes. Two thumbs up to the staff!

Dahlia was great in helping us transition from AT&T to T-Mobile. My Dad decided we should switch to…read moresave money, the initial phones we got were good for my parents but I'm heavy on the media and noticed after a day or so and realized I should have upgraded to a larger gig phone. They had one in stock and we returned the next day to get that upgraded. My bad for not noticing at first but they made the upgrade quick and easy. Their over all customer service was friendly and great.

Good survive and helps customer with care. Just be patient…read morewith them. I've had sever issues that they fixed

Find people who know what they're doing. such an inconvenience every time you need a new phoneread more

Execellent customer service always welcoming customers with a positive a attitude, last time I've…read morewent I got attended by mince (hope I spelled his name right ) tall guy with black hair his such a kind person always happy to help he definitely deserves a raise he does a great job thank you for your service mince from Jerekier

I have been dealing with a business billing problem with customer service for over a month. I…read moreoriginally stopped into the Beverly Hills Plaza location in Omaha. The young man helped me identify that when I upgraded our company cell phones, there was an ipad that was not bundled correctly. It stemmed back over a year period and my accountant just brought it to my attention. After spending over 5 hours on the telephone with their retention department, I have not received an acceptable resolution or proper communication. I also called their Fraud line twice, leaving voicemails(goes straight to a message prompt). They indicate that they will call back in 1 business day. Never received a call back. I stopped by the Beverly Hills Plaza again today. The young lady tried to look up some of the info in question. She indicated that she did not have the means to see all the notes on the account. I had asked for a manager immediately when I walked in. After trying her best to help, she went to get her manager. I was greeted abruptly by a young lady that put her hands in her front pockets, did not introduce herself and started our conversation by saying there was nothing she could do. I asked her to call the proper department with me there, so we could try to get resolution. She repeated that there was nothing at the store level they could do. I asked if she was really the manager of the store. She abruptly asked me to leave her store and walked in the back. I thanked the young lady that tried to help me and left. I am a business owner and we have used ATT for our business cell phones for years. I truly hope this is not how you train your store managers to help your business customers or any of your ATT customers.

My phone froze up. I was in a total panic. I went to the Verizon at 15th and cornhusker and…read moreBellevue was greeted and helped by Sebastian Gastelum he was very polite and extremely helpful! Going back in a few days to get an updated phone! Thank you so much, Sebastian!

It went from bad to unbelievable. This has caused me to have a mental break. After 2 months…read moremultiple phone Convo one 41/2 hrs. Finally the 21order placed. The rep said payment denied. I showed him SC of payment. So Tues my devices were arriving kids the 29th/02. Ups delivered 1 of kids 3 days ago and my son's today!!!! Not mine they now say a new order was placed. Not true!!!!!please read below

I have called the store multiple times as well as left voicemails and still have not received a…read morecall back. Can never seem to get an answer on the first try when calling this store... I work often so going into the store for one question isn't always an option.

Went in there today to resolve a problem that was Cox's fault in the first place. Luke helped us…read moreand was completely disrespectful. Was not very friendly or welcoming and seemed like he hated his life and tried to make us feel like we were stupid. If I didn't have to because of my apartment complex I wouldn't stick with Cox.

What a great experience! I called 4 or 5 places around town to replace my Note 9 phone battery. The…read morepeople I spoke to seemed hesitant, we have to order the battery, we might get you in in a few days and you'll probably have to leave it overnight and they quoted me higher prices than CPR . Called Ryan and he said I'll order a battery, it'll be here tomorrow, and come in and I'll change it while you wait. He called me. I came in and he had my battery changed in 20 minutes and it was $20.00 cheaper than the lowest other price quote I had gotten. I will be a returning customer the next time I need anything done with my phone.

replaced my phone screen again after the first time because my phone was overheating and I could…read morenot use it. Put me out of work for a week for the second replacement. then about three weeks later the shitty cheap chinese phone screen they put on SHATTERED after the only drop the new screen had. never go here horrible