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    Mega Auto Sales

    4.3 (6 reviews)
    Open 9:00 am - 7:00 pm

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    Mt Kisco Honda - I got my Honda HRV 2025 here, and I Love it. I had Gene Moretti as my sales consultant and he was awesome!!

    Mt Kisco Honda

    (87 reviews)

    Hi Everyone, This review is going to be lengthy, but I need…read moreto explain what my "no heat issue" was in all its glory. I currently (still) own a Honda 2008 CRV. Approximately 3 weeks ago (Sat - Dec 13, 2025), I had no heat, engine temperature gauge indicating extreme HOT and smoke was emanating from the hood. I literally live 8 minutes from the Mt Kisco Honda dealership/service and was driving here in town when this took place and drove directly to Mt Kisco Honda. I was helped by Yvonne, service advisor, leaving the CRV for diagnostic review to inform me of the problem(s), the cost and was also given a loaner car (which was a new 2025 Honda Accord). Yvonne contacted me shortly afterwards first advising me that I was extremely fortunate that the engine didn't seize as there was NOT a drop of coolant in my vehicle also letting me know that I needed a new thermostat, a new coolant hose and both Yvonne and the service technician discussed repairing another hose as opposed to having that hose replaced as the cost would have been astronomical . Yvonne told me the repair/replacement cost and that I would receive a text message with that information and I responded with approval for repair and cost. The repairs/replacements were done within a day! I was so happy to receive my vehicle back although truth be told, I did not want to give up the loaner too readily as I was enjoying the heated seat but alas I did. Now here's the kicker, on Thurs - Dec 31, 2025...New Year's Eve day, I was driving to Mamaroneck to pick up a special order from a craft vendor and on my way back home experienced again no heat and the engine temperature gauge was about 5 clicks away from the extreme HOT and just about 15 minutes from home the heat temporarily came on and as I was about to pull into my parking space, the engine gauge was now indicating extreme HOT. I pulled into my parking space and went into my apartment and immediately called Honda and spoke with Yvonne and informed her of my situation; this took place around 4 pm on Thurs - Dec 31st, New Year's Eve day. She told me to hold on while she spoke with the technician that initially took care of the first repairs and they advised me NOT to drive the vehicle to Honda as the engine may seize. They suggested I have the CRV towed to them and Yvonne asked if I had AAA coverage, I told her no but I did have coverage with my auto insurance. I told her I would call her back and let how know the outcome. I tried calling my insurance broker but of course it was late in the day on New Year's Eve...no answer. I tried calling twice then I called Yvonne back and told her to let's wait until Friday, Jan 2nd...she said OK. I tried calling my insurance broker again but I think the office was closed Friday Jan 2nd as well and I tried calling the insurance carrier too but was on hold for an hour; I think they too were closed for the extended holiday. So I called Yvonne to let her know I had no luck contacting insurance broker and carrier and made this suggestion....Yvonne it has been 3 weeks since the repair/replacement and obviously there is a leak; however, if we put coolant in the vehicle I'm sure it will make it to Honda since I'm only 8 minutes away; she said let me talk to my service manager and I will call you back. Yvonne called me back letting me know the Service Manager Bill will be coming to me himself to put coolant in my vehicle and have it driven back to Honda, I thanked her profusely; Bill came with another service employee Joseph...Bill put the coolant in my vehicle and Joseph drove my CRV back to Honda while Bill drove their car back to Honda. I called Honda 15 minutes later to make sure Bill and Joseph arrived safely back to the shop....thank heavens they did. It turns out a completely different hose had ruptured and needed replacement. Yvonne was able to find a replacement hose that would not put me in the poor house....ok, I think it's time for me to look at new CRV's. Needless to say, Yvonne and Bill were exceptionally thoughtful, understanding and caring for my stressful situation and eliminated the stress....completely. They went "above and beyond the call of duty". I am exceedingly grateful for their professionalism; they were truly amazing! I extend my heartfelt gratitude to them both. MT KISCO HONDA SERVICE DEPARTMENT IS E X C E P T I O N A L ! Respectfully, Marlene Manzo, Mt Kisco, NY

    I am just at a loss for words with how unbelievable the whole situation is. My wife hit a truck…read moretire on the highway that was unavoidable for her. She brought the car in to get a new tire, and they sold us two new back tires and performed an alignment. All of which we paid for and assumed they got done. Three months later these brand-new tires are completely bald, and an outside mechanic was amazed we had not gotten into an accident yet. We bring the car back to Honda and they have the car the whole day to diagnose things. We called multiple times with no call backs and eventually just showed up. The car was sitting in the same spot where we dropped it off and they said they didn't get to it. It was over 10 hours there. They promised to look at it the next day and when they did, they said the alignment was way off and looks like it never got fixed. Now our trust in this place is lacking because they charged us for services they did not do and this was dangerous and could have led to an accident driving the car like this. They stated they fixed the issue now and it should be all fine. An electrical issue now arises with the dashboard and since our trust is broken, we decide to take it to a different dealership for evaluation. First thing they say while evaluating the car is the alignment is way off, even after giving Mt Kisco two chances to fix it already! Every time I call to talk to a manager, I get the same run around and they immediately say a manager is not available. They ask for my number, which I leave, and say someone will get back to me. They never call back. I am beyond frustrated. Bottom line this feels like fraudulent criminal activity. The communication is disrespectfully nonexistent. I have zero confidence in the service staff that they know how to repair cars. But worse is either their dishonest behavior or just their incompetence to get the job done right. Either way, save yourself the hassle and bring your car somewhere else because anywhere has got to be better than dealing with this.

    DARCARS Lexus of  Mt Kisco - Not buying any cars today

    DARCARS Lexus of Mt Kisco

    (60 reviews)

    We went here to look at a Lexus hybrid and it was a really great experience. We were able to test…read moredrive the model we were interested in and the sales person was very helpful in giving us options on financing and leasing. He even let us know they'd be getting in a model in the color we preferred. We weren't 100% convinced and we were also looking at some other brands, but our salesman followed up without being overly pushy. Ultimately, we ended up purchasing a full EV from another brand rather than the hybrid we looked at but based on our experience, if you are interested in a Lexus, I would definitely recommend Darcars.

    I have only been in for service twice since buying my Lexus, and both times were by far the best…read moredealer experience I have ever had. My other car is an Audi, and I have owned BMWs and Toyotas in the past. None of those other dealerships can hold a candle to Darcars. It's always been my experience that once you've written that check and driven your new car away from the dealership, the service department never holds up to what it should. I didn't even buy my vehicle at Darcars, but was treated with respect and efficiency when I've been there. This last time, my advisor was Justin...nice, polite, timely with the service. I had questions for Emilio, the technology specialist, and he could not have been nicer either. He gave me his card and said to "call if I had any other questions." I am a real believer in that the service department is what sells the next vehicle at a dealership. Could not be more true here. I would not hesitate one bit to walk in and buy my next Lexus here.

    Mega Auto Sales - car_dealers - Updated May 2026

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