I have been going to Bedford Jeep for about 5 years now. They have a great and friendly staff and I…read moreknow them by name at this point. Every time I have gone they communicated well, and were clear in what needs to be done and what can wait. I hadn't been back in a while, since my Jeep was totaled and I got a Ford, but I got a flat one morning and Ford was too far. Decided to reach out to my favorite dealer and they got me in and out with a tire patch within hours. Dropped off the car, shuttled me to work, picked me up later. Done. Thanks to the team there for your help and efficiency.

Amazing dealership. Have gotten 5 cars from them including RAM, Dodge and Jeep. Dealing with Jason…read moreis a pleasure. They make it easy and provide detailed estimates. I would definitely recommend.

Please consider this as an exemplary review for Acura of Bedford Service Department …read more The reason for this exemplary review is due to the customer service provided by Alexandra and Steve in the Service Department. I live in lower Westchester. I drive all the way to Acura of Bedford to receive their customer service, as they are the only dealer that I trust with servicing my car. I find them to be very honest and fair in my experiences with them. My car has a great deal of miles on it. Under the supervision of Alexandra and Steve, they have kept my vehicle extremely well-maintained, which is a requirement for me. I know I would be lost without their attention to detail. They are irreplaceable!! Both Alexandra and Steve are so kind and helpful, and they always go out of their way to provide above and beyond customer service. I am greatly appreciative of their dedication and commitment in keeping my beloved vehicle in top running condition!

I had previously leased an Acura from Acura of Bedford Hills, so when I needed to replace my…read morevehicle after it was totaled, I naturally contacted them again. Unfortunately, this experience was very different from my previous one. I was looking for a very specific 2026 Acura RDX Technology, and the vehicle I wanted would have needed to be transferred from another dealership. I was told I would need to put down a deposit for the transfer. Because I was being asked to commit money before the vehicle was brought in, I wanted to fully understand the lease terms, pricing, fees, and total amount due before agreeing to move forward. I don't think those were unreasonable questions to ask. Throughout the process, I found the pricing and amount actually due at signing unnecessarily confusing. At one point, I was quoted an advertised monthly payment with $3,999 down, only to later be told that taxes and fees would be additional. I also specifically asked Debbie, the finance manager, what the lease payment would look like with $0 down at signing. I never received an answer to that question. When making a significant financial commitment like a new vehicle lease, I believe a customer should be able to ask for different lease scenarios and receive clear answers before deciding how much money to put down. What bothered me most, however, was receiving what appeared to be an internal text exchange between Richard and John that was accidentally sent to me. The message included the words, "we didn't believe her" and questioned whether I was "working" the dealership. As a returning customer who was simply trying to understand the numbers before putting down a deposit and committing to a significant financial obligation, I found this extremely unprofessional and disappointing. I ultimately decided to lease my new Acura from another dealership, where my questions were answered clearly, the numbers were explained upfront, and I felt respected throughout the entire process. When John Redman later contacted me to ask whether Bedford Hills was still under consideration, I politely told him that I had decided to move forward with another dealership. His response was, "Somehow I expected more." I found that response disappointing and unprofessional, particularly as a returning customer. I really wanted to remain a customer of Acura of Bedford Hills because of my previous relationship with the dealership, but this experience left me disappointed. Clear communication, transparent pricing, and respectful treatment of customers--especially returning customers--go a long way.

After being a German car enthusiast my entire life, I am now driving a Ford for the first time…read moreever, and I am very impressed! Yay USA! We outgrew our BMW X5 and decided we needed a bigger car for our large family. We called nearly a dozen Ford dealerships to find an Expedition Max. Some never called us back, and others wanted us to come in to the location to give us a quote. Hello, this is 2022 -- nobody has time for that! My husband was finally able to connect with Colonial Ford and work out a deal for an Expedition Max--all via phone! Painless experience, even in these crazy times. The best part of the experience at Colonial was the salesperson, Fermin Archer. He was friendly, knowledgeable and interested in meeting our needs from the outset. From initial conversation to driving away with the car was quick and easy. He also did a great job walking my husband through the features of the car. He then followed up a couple days later to make sure he was satisfied. Everyone else he dealt with at the dealership was very friendly and professional as well. Great dealership overall.

Personally, I think buying a car is the worst buying experience someone can have. Fortunately Mega…read moreAuto Sales worked hard to reverse my thinking on that one. From sales to administration, they have their act down pat. I needed to trade in my Lexus RX330 for whatever I could get(mindset was to downsize to the best used Camry ,with the lowest miles). I did a lot of homework first before going there....had my car appraised by three different shops, searched for cars privately on Yahoo, Craigslist, Ebay, Google (and of course dealer online inventory). Mega had the perfect car for me, and offered me top dollar on my trade. My Toyota was an excellent buy compared to the prices I saw all over the place, and I could not be happier with my experience at Mega.

So, about a year and a half ago my daughter bought a 2003 VW New Beetle, orange, with about 90k…read moremiles on it. The transaction with Ernest was fair, fast, and painless. He let us take a lengthy test drive. He was transparent about the car's history and some recent work he had completed. He gave us what I felt was a fair price. He told us a few maintenance items that might need taking care or down the road (which we had done). The car was registered and inspected, cleaned and ready when he said it would be. Best of all, now that we have 15k more miles on this VW, and gotten to know the car, we know this was a fair deal, which given a 10+ year old car is perhaps unusual. Thanks Ernest. I know we'll be back someday, next time we need a good used car.

My vehicle was delivered with most of the dash cluster settings screen locked. As I am in CT, I…read moretalked to two different local Honda dealers about resetting that. Both insisted they would need to do a full diagnostic on the vehicle that could take at least an hour and possibly more at over $200 per hour rate. I contacted my salesperson; Alex and he gave be simple instructions that took less than two minutes. I am sure the local dealers knew that and were just trying to upsell. Had I been more naive, I probably would have acquiesced. Cannot speak more highly of this dealer and specifically, my salesperson, Alex.

I am extremely disappointed with my experience at Honda of Mount Kisco…read more When I returned my leased vehicle, I was explicitly told that nothing was owed on my account. Months later, I received a letter from the bank stating that I owed over $3,500, which had already begun damaging my credit. This came as a complete shock, as I relied on the information provided by the dealership at the time of lease return. After receiving the notice, I contacted the dealership numerous times. I was repeatedly told that they were working with the bank and that part of the balance would be taken care of. Unfortunately, after those assurances, communication stopped entirely. No one followed up with me, and no resolution was provided. I emailed the manager, Haris Deljanin, on April 6th of this year and never received a response. Daniel Salamanca, the sales manager, was in contact with me briefly but failed to follow through or return my calls as promised. As a result of misinformation and lack of accountability, my credit has been significantly impacted. This situation could have been avoided with accurate communication and proper follow-up. Instead, I was left to deal with the financial and credit consequences on my own. I expected professionalism and transparency from a dealership representing the Honda brand. Unfortunately, that was not my experience. I have contact the attorney generals office and forwarded all proof. These types of dealerships are why people do NOT trust car salesmen.

Joe Lane is great, as my Associate! He kept me up to date, on my service…read more Joe is a good listener. He provided me with thoughtful maintenance suggestions! The costs were reasonable and completed in a timely manner. I felted valued, as a customer!

One of the worst experiences I have ever had. After my car was totaled by a distracted driver I…read morestarted my new car search at Rivera Toyota of Mt. Kisco. Angel (the sales associate) was more than accommodating. On the other hand, the gentleman handling the finance department was absolutely awful. I would NOT recommend going to this dealership. The finance department is arrogant, aggressive, and rude to their potential customers. What should have been a comforting smooth experience turned into an awful waste of time. Will note again that ANGEL was wonderful.

We went here to look at a Lexus hybrid and it was a really great experience. We were able to test…read moredrive the model we were interested in and the sales person was very helpful in giving us options on financing and leasing. He even let us know they'd be getting in a model in the color we preferred. We weren't 100% convinced and we were also looking at some other brands, but our salesman followed up without being overly pushy. Ultimately, we ended up purchasing a full EV from another brand rather than the hybrid we looked at but based on our experience, if you are interested in a Lexus, I would definitely recommend Darcars.

I can't say enough wonderful things about my service manager Hamlet. From the very first day he has…read morebeen pleasant, friendly and professional and genuinely helpful. Hamlet always makes me feel like a valued customer and takes the time to listen, answer my questions, and make sure everything is taken care of. His professionalism and warm personality make every visit a positive experience. I truly appreciate all that he does and feel very fortunate to have such an outstanding service manager. He is a true asset to Lexus

I was unknown to this organization. However, I gave them a good look…read more I am not disappointed. Nick Soprano is an informed and passionate Sports car mentor. I recommend this facility without exception.

From the owner: Specializing in Vintage Sports, Racing, and GT Cars! Since…read more1979 we have been buying, selling, restoring, racing and spreading enthusiasm for classic cars worldwide. Located in Bedford Hills, NY - an hour north of New York City in Westchester County. Open Monday - Friday 9am - 5pm and by appointment.