as a frequent buyer of goods online, i often have to deal with packages coming to my apartment, and…read morenot being able to fit in my mail slot, which leads me to have to go to my local post office to obtain my goodies. well it only takes one bad experience to ruin it for you. me and my significant other orders our packages within hours of each other, hers was ready for pick up and mine was not, which lead to some of the worst customer service i've received. Canada post acknowledged that my package was in their possession, but could not tell me where it was regardless of the online status of "your item is being prepped to be ready for pick up" i dealt with this CSR inside this post office *disclaimer: the post office is inside of a shoppers drug mart, so you're dealing with a SDM employee and not a Representative of Canada post" she was extremely rude over the phone and in person, in fact the representive didn't even want me to personally come in to check if my package was there or not, i was told several times "over the phone is the best method" and that "i had to wait patiently so they could find it* what was suppost to arrive on the eight, turned out to not be picked up until the 15th, and i still have no explanation why or what went wrong. the one time that i did phone i was speaking to a SDM employee by the name of dan who had advised me that the same rep *who's name starts with a Z* informed me that she has done this to many customers and he personally did not understand why she hasnt been removed from the canada post section. because i order stuff online, i can't avoid them, but i am far from impressed

Strange experience at the post office…read more I went to pick up packages and 5 times in a row was questioned in an impolite way by an employee. Three of the 5 times she complained that the code (on my cell phone) which was required for the pickup was not good enough. She wanted me to make the code bigger and brighter. One of these times she would not even attend me until all the customers waiting in line were served. Then she would try to scan my code again but told me it was still "Not Good" -- even after this code was enlarged, got as big as the screen of my cell phone and was brighten to maximum capacity! Following these incidents, my husband offered to pick up the next package. The same woman attended him with a smile and a greeting "How are you Sir?" She scanned quickly the code on the (same) cell phone and gave him the package!!! No questions were asked! This woman was maybe in her 50s-60s, black hair, maybe 5'5".

better then your average post office, i've only come here to drop off packages, but its been a…read moregreat experience overall. this post office is located inside the shoppers drug mart thats inside the sherway gardens. the hours are the same as the mall hours, so its not hard to get the two of them confused. the service here is great, the staff are happy and eager to help, even if the line up is long, which happened once. transit options are the 15 evans 80 queensway bus, and the 123 B,C,D, and F north queen bus, and this post office is super close to the bus terminal as well which is a bonus. lots of parking available as this is a mall. would go out of my way to deal with this location.

I'm rarely intimidated by anyone but the older of the two women behind the counter at this location…read moreis horrible. Seriously, she's the least helpful, with the worst attitude and is flat out rude like I've never encountered before from any Canada Post location. Because my local (very friendly, helpful) branch closed I HAVE to use this location, but I've been dreading going back to return an Amazon package. I'm stressed out just thinking about it. Avoid this location if you can. You'll walk away feeling stupid, frustrated and upset.

honestly, I do not understand why customer service at this location can be so unbearably AND so…read moreconsistently bad. From flicking a pen to me instead of passing it over, to slamming the register closed and turning away with no good-bye - each visit is almost exactly the same. There are so many helpful and kind people out there looking for work - surely Canada Post can do better than the women who work here.

I love this place Marlene (she is 24 plus years experienced…read more)is the best staff at Canada post here inside the Shoppers drug mart She takes time to listen and understand your needs and then provides suggestion With best intentions & perfectly suited solution for each person with Optimum savings All staff at canada at post this location have patience and explain with care Love to go to this location open late until 9 pm

Lie from Canada Post & expected mails gone missing since my complaint…read moreFurther to my Feb 25/26 post with Yelp.ca concerning a possibly all lazy & avoid delivery concern about a no parcel delivery experience I had with Canada Post a month ago, & this "James" person at Canada Post call centre told me " the local depot supervisor would call me "on or before March 2" (LIE!) Well, you guess all correct, NO ONE EVER CALLED WHATSOEVER FROM CANADA POST WHOEVER! Moreover, it has been noticed by me that since about the same date I posted my complaint about Canada Post, at least 3 known & expected regular mails supposedly by Canada Post has not been received at all. Not to mention, unknown number of my Canada Post delivered mails has possibly disappeared without my knowledge since about Feb 20/26. Canada Post has my personal information when I called & complained to this "James" person on Feb 20/26 as they demanded such information in order to process my complaint, & so on. If someone at Canada Post is indeed stealing or preventing some of my mails from reaching me, I believe that is an open violation of not only the Canada Post Corporation Act but also the Criminal Code of Canada & breach of trust.

If every business was as helpful and friendly as this Canada Post, our sidewalks would bustle, our…read moreneighbourhoods would be restored, and our businesses would flourish. I know businesses have to work very hard today, and most are friendly, but this Canada Post shows how it's done.

I trust this drug store and pharmacy completely. Sebastian, one of the lead pharmacists, has gone…read moreout of his way on more than one occasion to help me secure the medications I need, and he has administered flu vaccinations at closing hours without any complaint. He is very knowledgeable and caring. When a Canada Post service station was at this location, staff were always polite and helpful. Excellent service all around.

My elderly mother has been using this pharmacy for many years. I often buy her medication. The…read moreservice is excellent - knowledgeable and helpful pharmacists work there.

This is a post office located in the PATH of TD Centre. It is very spacious but usually only 2…read morecounters are opened for service even though there are 3 to 4 counters there. The service is always a challenge to one's patience, but the staff is basically friendly.. Some Canada Post special edition products are displayed in the glass cabinet for sale. I went to this post office when I was working around the area. Mid-afternoon was usually less busy.

This is where i had the Canada Post experience. The lady is rude to such an extent that if you ask…read morefor help, she won't respond at all. Instead of helping me out like every Other Canda Post employee does, she had the guts to be rude for no reason.

This is the slowest, most inefficient Canada Post location. If the person in front of you in line…read moreneeds anything besides stamps, prepare to wait a while. I am not too annoyed with them, they are simply very slow and incapable of using a computer keyboard. I know that I will wait and experience frustration when I come here, so it doesn't bother me much anymore. If you are new to this location, have a couple of Manhattans before you come.

Small Post Office counter inside the Mimico Pharmacy on Lake Shore Blvd…read more Staff are friendly and helpful. It's also a drop-off location for deliveries that need signed for, or other fees paid, such as Customs charges on imports etc. Which is handy if Canada Post try to deliver such when you're not at home.

Best store ..Great Staff who are so amazing at their jobs…read moreThis is my second time I've needed their help in doing a return back to Amazon Thank you to the UPS STAFF STORE at 1750 The Queensway, Etobicoke

I had a computer monitor that I had to return via FedEx for a warranty repair, but the FedEx…read moreshipping center was out of shipping supplies and couldn't box the monitor (I'm not making this up). So I took it to the UPS Store to get them to package it, thinking I would get it boxed there and then drive back to FedEx to drop it off. The team there offered to build me a custom box, though they wouldn't be able to do it until Monday (this was on a Saturday). I was leaving town Sunday, but when I told them that they said it was no problem; they offered to wrap the box and take it to the nearby FedEx shipping center in the shopping center on Monday, when I was out of town. They did so, and called me to confirm it Monday, and the package arrived with no trouble. Really appreciated them going the extra mile on what had been a very frustrating day up to that point.