I was disappointed in this vendor. I was referred to this vendor by the CA Stanford sleep center coordinator to order cpad supplies for my mom. As this is a new account, I have provided all info to the account manager (Brad W). At first, Brad W is pretty responsive, and providing his status of when he would get back to me if he needs anything else. He even had his assistant to call me to let me know that they are working to get my mom's sleep prescription from the doctor. After a couple weeks, when I followed up with Brad and the assistant, they didn't return my call nor reply to my email.. If they can't do it, it would expect they let me know so I can find other vendors. They have wasted me a month that I could have worked with other vendor to get supplies for my mom.
I wouldn't recommend this company to anyone as they do not respect their customers !!! read more