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    Labasky Richard , MD

    2.0 (2 reviews)

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    6 years ago

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    Medsource Direct

    Medsource Direct

    1.0(3 reviews)
    2.7 mi

    I was disappointed in this vendor. I was referred to this vendor by the CA Stanford sleep center…read morecoordinator to order cpad supplies for my mom. As this is a new account, I have provided all info to the account manager (Brad W). At first, Brad W is pretty responsive, and providing his status of when he would get back to me if he needs anything else. He even had his assistant to call me to let me know that they are working to get my mom's sleep prescription from the doctor. After a couple weeks, when I followed up with Brad and the assistant, they didn't return my call nor reply to my email.. If they can't do it, it would expect they let me know so I can find other vendors. They have wasted me a month that I could have worked with other vendor to get supplies for my mom. I wouldn't recommend this company to anyone as they do not respect their customers !!!

    These guys get a star only because i have to put something in here to get this review up... They…read moredon't deserve that. They are rude, unprofessional, ineffective and don't follow through with commitments. Senior citizens beware! They will screw you and leave you stranded. My 90 year old mother is on hospice and has had nothing but negative interaction since beginning her quest for assistance. They take the money, give Crap equipment, no follow through on service and don't return your calls. Try to charge for something they told her she wouldn't have to pay for that Medicare would pay for it all. She informed them she did not want it if she had to come up with any out of pocket expense. Heidi is a biotch and needs serious training in customer service. Now they are threatening to send her to collections. WTH!! BUYER BEWARE!!!!

    Labasky Richard , MD - urologists - Updated May 2026

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