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    Medlogic

    5.0 (2 reviews)
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    O'Neal Medical

    O'Neal Medical

    (2 reviews)

    Excellent experience with O'Neal CPAP. The techs were courteous, professional and knowledgeable…read more They took time to answer my questions and made sure I got the correct mask and accessories.

    Never will I go here again! I arrived to pick up a nebulizer hoping to be in and out. No problem…read morewith how long I waited, but the woman who assisted me had the nastiest attitude. The woman that sits closest to the door when you walk in is very friendly and greets you with a smile. However, the other one is awful. When I arrived, I signed in on the sign-in sheet and sat down. About five minutes later Miss Attitude called my name and I went up and told her that I was picking up a neb. She then replied, "let me see if it's here because it was marked for shipping", which I did not request by the way. At this point she goes to the back and returns a few minutes later with the neb. She then hands me paperwork to sign and tells me I owe like fourteen dollars and change. I asked why and she says"it's your copay", I then say not possible because my insurance doesn't have a copay. She then proceeds to tell me that my policy is 90/10 and I owe $14. All the while she had a nasty look on her face and was rolling her eyes. I explained to her that I had reached my out of pocket max for the year so, I shouldn't owe anything. Again, she rolls her eyes and tells me she has to re-verify. A few minutes later she emerges with the same nasty look and eye rolling and hands me the machine. Finally, she asked if I knew how to operate it and I said no so, she proceeded to show me. Since I was fed up with her, I decided I'd just read the instructions. I WILL NEVER USE THIS MEDICAL SUPPLY COMPANY AGAIN!! Apparently she just thought I was stupid when she clearly didn't know the difference between a copay and coinsurance.

    Medlogic - medicalsupplies - Updated May 2026

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