I've been using Oxymed for years with service being acceptable…read more Today, I went in to get a new CPAP set up and had outstanding service. They were able to answer my many questions, get me set up for both a new standard CPAP and a travel cpap. They could not have been nicer. I mentioned the poor reviews that I saw, and was told that they are really striving to improve their service and reputation. Many of the employees mentioned in the earlier reviews are no longer there. I hope people will give this place a chance.

Glad to see all the negative reports to see I am not alone with my opinion of this business. I have…read morenever been treated so rudely as I was by Connie a member of the staff here. I do want to mention a Christopher that made an attempt to help. It seems (after months of trying to solve my issue) because the Manager was on maternity leave and the acting mgr was on vacation I gave up and paid almost all the charges (I would not pay Late charge) I am tired of the bills that are impossible to understand and the inability to speak to someone in authority. I now this will not help but just needed to speak up. I also plan to speak to both my doctor and Blue Cross on this issue.

Service was good selection and great variety in the value was reasonable. The staff was friendly…read moreand professional.

An amazing resource! I've probably driven by this store a hundred times and never knew it was…read morethere. I've never been so excited to find a store as I was to find this one. I was desperately searching the area for a place selling compression hose but was having trouble finding one. Not only did they have what I needed now I know where to go for everything I need in caring for my disabled family member. No more waiting for days to get something shipped to me. Thank you Family Medical Supply!

Excellent experience with O'Neal CPAP. The techs were courteous, professional and knowledgeable…read more They took time to answer my questions and made sure I got the correct mask and accessories.

Never will I go here again! I arrived to pick up a nebulizer hoping to be in and out. No problem…read morewith how long I waited, but the woman who assisted me had the nastiest attitude. The woman that sits closest to the door when you walk in is very friendly and greets you with a smile. However, the other one is awful. When I arrived, I signed in on the sign-in sheet and sat down. About five minutes later Miss Attitude called my name and I went up and told her that I was picking up a neb. She then replied, "let me see if it's here because it was marked for shipping", which I did not request by the way. At this point she goes to the back and returns a few minutes later with the neb. She then hands me paperwork to sign and tells me I owe like fourteen dollars and change. I asked why and she says"it's your copay", I then say not possible because my insurance doesn't have a copay. She then proceeds to tell me that my policy is 90/10 and I owe $14. All the while she had a nasty look on her face and was rolling her eyes. I explained to her that I had reached my out of pocket max for the year so, I shouldn't owe anything. Again, she rolls her eyes and tells me she has to re-verify. A few minutes later she emerges with the same nasty look and eye rolling and hands me the machine. Finally, she asked if I knew how to operate it and I said no so, she proceeded to show me. Since I was fed up with her, I decided I'd just read the instructions. I WILL NEVER USE THIS MEDICAL SUPPLY COMPANY AGAIN!! Apparently she just thought I was stupid when she clearly didn't know the difference between a copay and coinsurance.

I have been working with Mobility Central for years for my parents. We have purchased walkers,…read morelift chairs, wheelchairs, etc. we have rented hospital beds and wheelchairs, so we have used all of their services. They have always had great customer service with suggestions, tips and a smile. I highly recommend Mobility Central.

Terrible Customer Service. They are the worst to deal with ! They are contracted with my insurance…read morecompany but refused to file with them. Amy was terrible

Love Dr. Blackburn. He takes the time to show you your images and explain what he's looking for,…read moreand he answers all of your questions thoughtfully. He doesn't make you feel dumb or rushed. Definitely recommend this practice.

This company is billing me 4 times the amount of purchase price for a nebulizer for my sick 4 year…read moreold daughter. Upon speaking to a woman (whom i believe to be the owner) at the company, she was belligerent and incredibly rude telling me repeatedly to shut up and shut my mouth even though she was the one who was irate. She ended the phone call with saying that she could have offered me a better deal but had my signature and my information and was going to charge me what she wanted. What a shame to take advantage of people who are chronically ill during a pandemic I have filed a complaint with the Federal Trade Commission.

From the owner: We are unique as we do not want this listing read more

These guys are just the best! Have been with them since they opened. We moved down South Shades…read moreCrest. So I moved us to Publix! What a mistake. It's a bit of a drive but I went right back. they are friendly, incredibly knowledgeable and I think they just care about their patients. You're never a number or ignored if people are busy. Oh and their sundries and gifts are just the best.

These folks went out of their way to help me. They. are friendly and I will continue to do business…read morewith them. Thanks for all of your help! Carolyn S.

I could not be more happy with their customer service. They were a little concerned when it came to…read moremy sleep study and insurance. But they stayed on the phone for hours with them to make sure it was all worked out. Ken was the man. Be sure and talk to him. Not only did he help me get what I needed in one day. But he also walked me through every step of the process. Two things that I wasn't getting through the recommended company that was going to ship. The store was really nice and they were really efficient. Once I got the call, I headed right up there and was out in 30 minutes or less.