Service was good selection and great variety in the value was reasonable. The staff was friendly…read moreand professional.

An amazing resource! I've probably driven by this store a hundred times and never knew it was…read morethere. I've never been so excited to find a store as I was to find this one. I was desperately searching the area for a place selling compression hose but was having trouble finding one. Not only did they have what I needed now I know where to go for everything I need in caring for my disabled family member. No more waiting for days to get something shipped to me. Thank you Family Medical Supply!

I thought I would give this company a try being that they are family owned and I like to keep my…read morebusiness local. I am looking to have some orthopedic insoles made and have called over a half dozen times and have yet to receive a return phone call. Every time I call I am told that the gentleman that handles this process is either at lunch or away from his desk. I have left messages with my name and phone number on voicemail and with office personnel every time. Again, I have never received a return phone call. If you were looking for a company that provides customer service this is not the place. Apparently they are only interested in providing CPAP services. I would highly suggest that you find another company if you are looking for medical supplies and customer service. I would not recommend this company to family and friends.

Great; although they were unwilling to sell me a CPAP machine without a prescription, I believe…read morethey are a good company staffed with professionals.

Nelms Pharmacy in Trussville is truly one of a kind and hands-down one of the BEST local pharmacies…read morearound. Not only do they provide exceptional pharmacy services, but they also partner with incredible brands to offer a thoughtfully curated selection of products; Nelms offers everything from bath bombs and skincare to notebooks and unique food items. It's honestly a joy just to walk in and browse! What really sets Nelms apart, though, is the people. The entire team is amazing, and Kenley, Chase, Emily, Ellie, Michelle, and Heather especially stand out as extraordinary! Each of them is knowledgeable, kind, and genuinely invested in their customers. You feel cared for every single time you're there. Local pharmacies are the heart of a community, and Nelms Pharmacy sets the gold standard. If you haven't been yet, do yourself a favor and go check them out today -- you won't be disappointed! I highly recommend!!

It is worth trying out not at all like CVS or any of those other boring pharmacy's this is like…read morevisiting family and feeling at home,and treated with respect as well ‍

J and his son Emanuel did an outstanding job cleaning my home. The hardwood floors were waxed. The…read morebathrooms, kitchen, living room, family room are so fresh and so clean. Furniture was dusted and mirrors cleaned. They pay attention to details that I myself missed. J fixed my wobbly table. He saw a need and took care of it. They will do what you ask of them but will go the extra mile. Emanuel, also swept the basement steps and the basemen floors. I plan to use their services again and I highly recommend them.

From the owner: home medical supplies compact nebulizer…read moreCompressor/Face-mask. cpap supplies, knee-Walker, various french size catheter.Adult seat walker, Hospital Rental Beds.

If I could give them less than a star I would. As a short summary, I was referred to them from a…read moresleep dr. I was told in writing what my cost would be. I was charged monthly for a machine PLUS the COST OF RENTING IT. After numerous atempts, AND hundreds of dollars, I went directly to the office(11/2025), since 7 phone calls were unreturned, returned the CPAP, asked for and paid any outstanding bills. JUST TO BE RID of this company. 5 months later I continue to get billed for things/visits/machines that were prior to my coming in and turning everything over. I've called MANY times since getting the first bill in January, for services from JUNE 2025, AND HAD STILL NEVER GOTTEN A CALL BACK. I'm filing a formal complaint with St. Vincents, UAB East. PLEASE NOTE that if you get a cpap from them you are not renting to own, you will be charging a recouring fee monthly, regardless if they told you in writing that your insurance would cover it, regardless if you met the 90's of use and app updates. You can purchase a much nicer machine for $700 LESS and own it.

From the owner: St. Vincent's Home Medical Services, conveniently located in the heart of Birmingham, Alabama,…read moreoffers a wide range of top-quality medical equipment tailored to suit your unique healthcare needs. From advanced medical devices to comfortable mobility aids, every product is meticulously curated to enhance your quality of life and empower you on your path to recovery and well-being. Trust St. Vincent's Home Medical Services to provide exceptional medical supplies and equipment, catering to your individual requirements with compassion and unparalleled customer care.

Read the reviews before using MSI. They did a "bait and switch on me". I order 1 mask, they sent…read moreand BILLED me for 3 masks. When I called to see about returning the 2 masks I didn't order, they said I did because the note said VERIFIED so I had to pay to ship them back. I told the agent that I didn't agree to 3 masks, only 1 masks she told me since the note said VERIFIED, I had to pay to ship them back no matter what. So essentially, the person who took the order lied about it being verified and they can ship you whatever they want and its up to you to either pay for the extra stuff or pay to fix THEIR mistake. Needless to say they lost a customer and when I order a new CPAP machine in December it WON'T be with them.

Worse customer service ever! Everyone has to take lunch at…read moresame time. One employee shows up at 12:58 and locks door not letting you at least have a seat, which I requested. People that have breathing problems or handicapped needs to sit, not be made to walk back to your car! Which door was not unlocked at 1pm! All I needed was for her to make a copy of new insurance cards. Hire people that appreciates their job and cares about customers!

Great experience with Mobility Works.Nice staff & very respectful.Nice & clean vans. 5read more

My wife and I were traveling through the area and needed emergency repairs to our accessible van…read morevehicle. The staff noticed that we were away from home immediately performed the needed repairs and we were able to continue our vacation trip with little delay.

This company has gone down down down and the CPAP supply personnel was rude and argumentative after…read moretelling me different stories about why I hadn't received my supplies then ended by saying if you want it quicker you can come get it. I suggest going somewhere that cares about keeping business.

Everyone has gone out of their way to make sure my cpap experience is a good one! Much appreciated…read moreto this first time user.