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Med South

2.3 (3 reviews)
Open • 8:30 am - 5:00 pm

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St Vincent's Home Medical Services

St Vincent's Home Medical Services

1.5(2 reviews)
0.0 mi

Worst service I ever had. It took me 8 days to get my equipment. They promised they would call me…read moreon several occasions and failed to do so. This is pitiful!!!! I called around noon and no one was there to answer the call. There is more than one person working there. Shouldn't they stagger their lunch times so they take care of patients? Inexcusable on all levels.

I have used the St Vincent's East location for several years and have been mostly satisfied…read more Recently however, my needs have changed. I have to wear oxygen constantly. I cannot leave my home without it. The portable oxygen concentrators are on back order with no idea when they will be available. I have just learned that I can have no more than five small canisters at a time, and they will only deliver once every three months. The canisters I receive are no more than 2/3 full. I went to a doctor appointment and lunch which used up three canisters, but had to leave our lunch early because I was so low on oxygen. I ran out just before we got home. To top it off, the woman I've talked to numerous times at the St Vincent's East location is blatantly rude and makes it clear that she will do nothing other than quote rules and gives the impression that she has no intention of going out of her way to be helpful. Don't bother to leave a voice mail because your call will not be returned. Whether she doesn't check it or the system is broken, I have never had a call returned. I intend to try to find another company for my health care needs. I hope I'm successful and don't have to deal with this person again.

St. Vincent's Home Medical Services

St. Vincent's Home Medical Services

1.0(1 review)
1.2 mi

If I could give them less than a star I would. As a short summary, I was referred to them from a…read moresleep dr. I was told in writing what my cost would be. I was charged monthly for a machine PLUS the COST OF RENTING IT. After numerous atempts, AND hundreds of dollars, I went directly to the office(11/2025), since 7 phone calls were unreturned, returned the CPAP, asked for and paid any outstanding bills. JUST TO BE RID of this company. 5 months later I continue to get billed for things/visits/machines that were prior to my coming in and turning everything over. I've called MANY times since getting the first bill in January, for services from JUNE 2025, AND HAD STILL NEVER GOTTEN A CALL BACK. I'm filing a formal complaint with St. Vincents, UAB East. PLEASE NOTE that if you get a cpap from them you are not renting to own, you will be charging a recouring fee monthly, regardless if they told you in writing that your insurance would cover it, regardless if you met the 90's of use and app updates. You can purchase a much nicer machine for $700 LESS and own it.

From the owner: St. Vincent's Home Medical Services, conveniently located in the heart of Birmingham, Alabama,…read moreoffers a wide range of top-quality medical equipment tailored to suit your unique healthcare needs. From advanced medical devices to comfortable mobility aids, every product is meticulously curated to enhance your quality of life and empower you on your path to recovery and well-being. Trust St. Vincent's Home Medical Services to provide exceptional medical supplies and equipment, catering to your individual requirements with compassion and unparalleled customer care.

Med South - medicalsupplies - Updated May 2026

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