I would give it zero stars. I have been going every year for my annual physicals. I went last Thursday and got blood work done. Got the results and received a call on Saturday that the NP would like to discuss the labs. Called the office atleast 7 times before I could get through. I scheduled a phone call at 1:00 pm and waited for the call back but nothing. Then I called multiple times again and received a message say the NP will only do a televisit so they can charge me $35 for copay and charge my insurance. I messaged back saying I do not want to do a televisit and would like to discuss my labs over a phone call. My labs were really bad and needed immediate attention and medication. But because I refused to pay medics USA did not even care and did not call me. Monday again I called several times and they gave me the same crap that doctor will be able to give your appropriate treatment if they see you in person. Excuse me my labs are in front of you so that should be enough to decide what treatment is required. They are not doctors they are cons. The entire practice is a con read more

This place is a scam! BEWARE AND GO ELSEWHERE. I went for vertigo symptoms. The doctor prescribed medication which they never filled. I called - they never answer their phones. I left a message. They called me back but when I answered they hung up. I called them-I had to leave another message. No return call. I went up to the office.The receptionist called the medication in and made it seem like she had to leave a VM with CVS pharmacy. CVS sent me a message saying they are trying to get in touch with the office to verify the medication and nothing. BEWARE BEWARE BEWARE. They probably are not licensed. They just charge people and bill insurance company. SERIOUSLY stay away from this place!!!! You might end up really sick or dead if you mess around with clinic! They have several in the DC area and are probably all fraud!!! read more

Dr. Ghasemzadeh is careless and negligent. She never took the time to call my husband to explain results of his blood work. We contacted other physicians who explained the results patiently and in an informative way so he could make an informed decision about his health. She even forgot to mention a routine test for me which is recommended by AMA and my specialist told me about getting colonoscopies after 45 years of age. Please stay away from this practice unless if you want to file a complaint with the VA Medical Board. I think it is time for her to retire and save face. read more

Every time I asked about how much I owe, the front desk person replied "Nothing" with a friendly smile. A few days later I receive of bill for hundreds of dollars (this was just for the first visit, so I am unfortunately expecting more bills). They should explain their billing process instead of just saying you don't owe anything, and then get a surprise bill later. Also they sent an antibiotic prescription for only 3 days worth, when the condition I have will takes weeks to heal. I guess they want to force patients to visit their office since you cannot get a refill without visiting their office. When I complained about this, they filled the prescription for 10 days. Oh, but wait! They sent the prescription to the wrong pharmacy, in Chicago IL, but their office is in Ashburn, VA. Moreover, they don't have a direct line to their local office, so when you call the number listed, you get to a central dispatching office, and they tell you that you cannot call the local office directly. I'll end on a positive note: everyone there was friendly. read more

AVOID AT ALL COST! Unless you like waiting for 2 hours, dealing with rude people, and then receiving subsequent bills for routine tests, you should find another urgent care. I live across the street from this place, but I'll find another urgent care. This is more of a scam than an doctor's office. read more

Went in for routine blood work. It's been over 2.5 weeks since they took my blood and I still haven't gotten any results. I called them multiple times to get to the bottom of this and have gotten the run around every time. Put on hold for long times, redirected to extensions that immediately go to dial tone, etc. Of course they were very punctual about calling me to ask for credit card information so they could take my money. read more

one start is too much for this practice. this people are the most unprofessional medical group I ever had, you have to wait at least 3 to 4 hours for the worst service start in the reception and ends with the drs. its and ashamed please you don't even try. the Spanish nurse the most rude person she didn't check temperature also told me I was too skinny she doesn't believe That I had blood very disrespectful. I respectfully believe this people shouldn't be in medical practice they are so incompetent . Please go to another practice this is literally like scam. read more

0 STAR. Fraud, fraud, fraud. Do not visit Medics USA. I went to them to get medically cleared for a government job that had a strict deadline. I got a physical done and needed them to sign off the last paper. The doctor I saw did not sign off of it since the paper was sent to the call center who never forwarded it to the receptionist. Things get lost in translation, I get it. I show up to get my last paper signed....they tell me the doctor I saw is on family emergency and will be back well after my deadline. I emphasized that I could get disqualified from the job from this delay.... A whole month of waiting for the paper... I asked if I could get the doctor in the office to sign off on it....no they didn't have time. But "they would in a couple days... no need to worry". I told her I would be out of state that same night...no worries she said. I get a call today and they want me to come IN for a SECOND physical and pay another $700 without insurance so they can SIGN OFF MY MEDICAL HISTORY.....what kind of bs? They could not do a virtual interview. Not only have I already done the physical, but I have to pay for it TWICE because of your doctor's medical emergency??? What kind of service is this?? This office needs a completely new management and customer service training. read more

I just decided to change primary doctor and went today for the first time to this location for a physical and to discussed 2 other concerns. The "nurse" asked me the approximate weight/height instead of actually confirming that information as any other doctor office, she didn't check temperature. The doctor first question after I said something was: do you speak Farsi? ‍then Spanish.. I used to have patient first as my primary as it was convenient but changed as I wanted to have a regular doctor.. not the best choice so far ... I. My humble opinion they are a cheapest version of a walk in clinic... I regretted the change at the moment I started dealing with nurse... I wasn't feeling good at all today, I have a device in my mouth/plus braces and the mask just in case that's why they asked about the language I speak I will give at least the doctor a shot as he said something interesting that can help hopefully one of the issues I discussed as I wasn't able to present the second issue I still have. read more

I've been going to Medics USA for a few years now and they've always taken good care of me. Everybody is friendly and attentive. For close, convenient, regular care (and the occasional "do you have anybody today" call) these guys do a great job and I plan to continue seeing them. read more

I saw a nurse practitioner here and I was very happy with my treatment. As mentioned by other users, I was initially hesitant because of negative reviews, but I felt so awful that I was willing to take the chance. I'm glad that I did. After several days of nausea and vomiting I needed IV fluids and anti-nausea meds. They were very kind and looked in on repeatedly as I was receiving fluids; they didn't forget about me as they juggled dealing with other patients. In the past I used Ashburn NOVA Medical, but they stopped urgent care services after merging with INOVA. Medics in Ashburn is a good alternative, especially when compared to a $1200 ER visit for the same services (the last time I was this sick I went to INOVA Ashburn healthplex). read more

Not even worthy of 1 star. These people are charlatans masquerading as medical professionals. After several phone calls and messages to get them to email a document, I was told an appointment was needed to get it. Why? So they get extract more money most likely. And even after showing up to get the document, I was LIED to. They "attempted" to print the document while I was there, knowing damn well they hadn't prepared it. After waiting several minutes, I asked that it be emailed and faxed. Was it? Nope. Several weeks later I've called again and told it would be sent EOD (of course it wasn't). This is basically a racket. Save your time and energy and seek out actually professionals who want to provide you with medical care and not just bill your insurance company for b.s. read more

Honestly really annoyed. After having been here and them having records of me actually being there, I was charged $250 for being a "new patient" and only being seen by the doctor for barely two minutes. I was sick and I went in and the nurse said there was a chance of the flu and asked if I wanted a flu test, I asked if it was covered by my insurance and she said yes and now I'm being charged. Def not going here again. read more

First of all if you are using their online zocdoc system to book an appointment don't bother. Once I came in for my appointment that I booked two weeks earlier they told me that the doctor wasn't available that day (then why list her as available?), and despite having made an appointment 2 weeks prior I still had to wait behind two other people before seeing a different doctor. I ended up having to get blood drawn twice from there unnecessarily after they forgot to check for hemoglobin a1c after having stressed the importance to the doctor and technician multiple times during the visit. I'm having to make my third appointment soon and still have not received the prescription refills that I have asked for each appointment. The doctor I had met with was very dispassionate and had a sour demeanor. The front desk staff seems very unprofessional especially over the phone. Every time i've received a call or made one the staff answering seemed to either have an attitude or did not sound like they knew what they were doing. The zocdoc appointment scheduling has dissapointed me the most as it appears to me that they don't even use it or look at the appointments that were made online, so what is the point of having it on their website? Needs better management. read more

Navigated their automated calling system and was put on hold for five minutes before giving up on this place. Guess you aren't hurting for patients. At least ask me why I'm calling before you put me on hold. You had enough time to answer, right? read more

I honestly don't know why the reviews aren't better for this place. I've been a patient for a few years and they never disappointment. The entire staff is so nice and professional. I've never waited more than 10-15 minutes to get in to see the doctor without an appointment. Also, it's a lot cheaper than most places who people who don't have insurance. read more

Dr. Roxana is very Thorough, almost too much so at times (but I understand and appreciate that). One of the regular female nurses has such awkward bedside manner and makes all visits uncomfortable. Otherwise, great place to go for emergency & regular medical attention. read more

This facility isn't even deserving of a 1 star nor being considered a true medical facility. If you want sub par customer service and medical care, this is the place for you. read more

Made an appointment via phone for my daughter to receive her vaccines- I told them specifically it was for a 4-month-old checkup and vaccines. Came to the appointment today and they said they don't treat patients under age 2. They did not specify this on their website or on the phone when I made the appointment. Giant waste of time, and no one even apologized for the miscommunication. read more

After making several phone calls to PPO's in my network for a breast specialist without success, I called on June 1 to ask for a referral since I had a PPO. I asked several times to just be referred to a breast specialist since I had a PPO. I was told it was a "good idea" to come in anyway, which caused unnecessary billing for a service. It's fraud to require someone in a PPO to come in for a referral, and should not be billed. I do not recommend this clinic. read more

Horrible doctor!! Avoid if at all possible. Neglected paperwork cost me several thousand dollars because of the doctors incompetence Would give less than 1 star if possible. read more

Had an excellent experience here and I almost didn't go because of some of the reviews. The location is close to my home, so I decided to take a chance. I am a 77 year old woman and found them to be friendly, knowledgeable and professional. They quickly diagnosed my condition, prescribed a medication and sent me on my way. I definitely would recommend them. M.E.D. read more

It is the worst care I have received, they do not have customer service, I went to a consultation with the doctor Ghasemzadeh, and they took the data of my medical insurance, they made a copy of it and I filled out the forms they ask for, when I finished the consultation there was no one at the front end and I asked the doctor if I could go because they had taken my insurance information and she told me to go. After 10 minutes, the secretary sent me an e-mail, called the energy contact and called me to tell me that I left without paying and that I should come back to pay for the consultation. I came back and they billed my credit card for $125. It seemed strange to me because I had covered my plan's deductible this year and I should only have to pay 25% of the value of the consultation. I called my health insurance and they told me that my plan does not have co-pay that the doctor's office should send them the bill and then that the insurance covers them, they should send me a bill with the outstanding balance. I call the front end of Medics USA and the secretary told me that this was my co-pay $125, I asked her...How much the consultation costs??? $650 and she answer me...YES. I spoke with the billing department and they told me that they would send the bill to my insurance and then they would refund my credit card as my insurance informed me. Stay away from Medics USA, it is the worst care I have received and I felt cheated read more

Dr. Roksana (and her lovely staff!) is kind, compassionate, and very knowledgeable. She takes the time to listen to my concerns, answers my questions, and I never feel rushed. With Dr. Roksana, I'm always confident that I'm correctly diagnosed with the best possible course of action. I am usually a walk in and typically don't have to wait long, either. read more

$55 for a visit when you have no insurance. First time fee is + $20 for a total of $75 which is good for a year. Sucks but cheapest I can find. Doctors are good and very nice. read more

If I could give no stars I would. They are slow, rude, and everything always requires an additional appointment. I've given them ample chances, this place is just horrible. Do yourself a favor and go to Patient First. Medics USA cares about money and that's it. I've never been so dissatisfied with a doctors office in my life. read more

at the time of scheduling appointment they will not tell about hidden charges . simply try to charge you more money by adding fees like Office output New $175 Admin fee for first Vaccine $40 vaccination cost $100 Pt scrn tbco id as non user $1 etc. Just went there for vaccination but apart from vaccination there are other cost they try to charge which will not be mentioned during scheduling or during the visit. Later when we query about the bill they will threaten us they would send it for collection and they cant do anything about it. Poor service, simply trying to make money even though they claim from insurance. read more

I called them on a Monday because I was feeling sick and they told me the Dr would call me and she never did. When I called the next day the Dr left a "note" for me and then I asked for a referral to get a Covid test and they forwarded me to a number to leave a message. I called again on Thursday and was forwarded to the same number and left another message requesting a referral to get a Covid test. I called AGAIN on Friday and was told "It doesn't work that way" The Drs Never gave me a phone appointment and then refused to give me a referral! Do not rely on these doctors to do the best for you! I will be switching to another practice after this. read more

Made an apt for a woman's check up. I also mentioned that I was coming down with a cold. They only talked to me about my cold. When I mentioned what happened to my annual check up dr. g asked me to come back on another day. I feel that they only care about money and not the health of their patients. Never have I felt that way about a doctor. Finding a new doctor ASAP!! read more

I once had a goat that showed more interest in relieving my pains than this dr

I have been a patient of this practice for over 12 years and I go to the Ashburn location most of the time. I love all the doctors specially Dr Roksana and Dr Rashid..they are very knowledgeable and they have very good bedside manner. They listen to my problems and they address my concerns without rushing me. I wouldn't change my medical care for any reason. All the nurses are very nice and efficient as well as the front desk who are always willing to help. I highly recommend this practice for any one seeking for good medical care read more

Great service every time walkin or appointment. Fast service but if you need to take time and talk to the Doctor they will listen to you and help you. Seen few doctors before in those high end offices but this one I stick with, my favorite is Dr Roksana. I never get bill from them but I know it depends on your insurance too. When my parents came to visit I took them there and for self pay price of $85 was good deal. I go to MEDICS USA for 4 years now and sometimes is busy but when I see my eye Doctor in same plaza and have to wait with appointment at list hour and a half. some people are just not good for that they like to be in and out, not even Minute clinic does that fast. I have read some reviews below , we all different. I'm happy with Medics USA. read more

Elvira at the front desk is very helpful, and Dr. Roksana is wonderful is providing prompt attention. Thank you, guys!

This place is HORRIBLE!!! Please please please do not go here! All they care about is money and not patient care. Do some research and do not go here. read more

Whether you have an appointment or not, you have to wait 30-45 mins. It was surprising to me that they send the walk-in patients first before someone with an appointment. I went there to get a PPD skin test that only takes 5 min to be administered and no diagnosis is required. I took my 7 - months old with me thinking that it'll be quick. However, despite having an appintment, I waited half and hour without being called. I complained and the receptionist said that I have to wait another 10-15 mins bc there are a few walk-ins inside yet. Truly disappointed of the service! read more

She is the Worst Doctor....Try to avoid her. I made appointment for annual checkup for myself and the family. The receptionists were clueless...I mentioned to the doctor that I need my prescription pills as I'm running out of it soon. after several hours of blood work (Not to mention that she or her assistant cannot even draw blood without attempting several times and hurt you with needles multiple times) & all other examinations she started talking us into sending us to the multiple Doctor friends of hers. Then we got a call from that clueless receptionist with the lab result! telling me that my 15 year old daughter has Kidney problem and so many other things goes wrong with her. Then I asked Kidney? She said no maybe her liver !!! to make the story short, the rest of the family of 4 never received the full result in writing but scaring us over the phone. Then I asked to go to the office to get my much needed prescription for my thyroid that I need to take on the daily basis and she asked for office fee instead of sending the prescription to my Pharmacy (Like every other Doctors that I visited) or have the prescription ready for me. Now I'm bombarded with the lab fees that we never got the written result on and I'm out of my prescription pills and need to go through blood work with another Doctor to get my pills. My daughter and family went through all examinations especially the painful blood work with bruises and bumps yet we need to see another doctor to go through the same thing and the worst part is the way they scared us without showing us the actual Lab results.....What she put us through is beyond me...Careless & horrifying read more