Great experience. Waited an extra 45 mins from my scheduled…read moretime. The staff and Dr were very sympathetic and understanding. They were very pleasant to deal with. Ultra fast procedure.

Very understanding Dr Ducharme and smart. Highly reccomend her and her staff. She does her best to…read moreguide you in a better lifestyle. I go once a year but can go anytime.

Had a 15 year relationship with this provider of eye care. Drove to my appointment from Ankeny to…read moreWest Des Moines only to find out that dr. Schulte was no longer there. Nice, no text or notification at all. No apology. Now my husband has an upcoming appointment with Dr. Schulte soon. He will not be driving to West Des Moines now that I know he is not there. Still no notification. What kind of business is this? No consideration for clients whatsoever!

We've had appointments scheduled for 12 months. We've been going to Wolfe for over 10 years. Got…read moreready to go in today and checked to make sure we had the right time/date. Receptionist answered and said no, your optometrist moved on to a different clinic and you should have gotten a letter. We did Not receive a letter, email or text! The next available appointment would be in 8 months. Damn poor business! We will move on!

I had microneedling done with Chey Anne. I did not know what to expect but she did a great job…read moreexplaining the procedure. I knew that microneedling was done for scars and wrinkles but she also told me that it help pore sizes and improvement of my skins appearance. She also talked to me about how it helps collagens and elasticity. She was a wealth of information with any question I asked.

Waste of time. Did not feel heard at all. Maybe 10 minutes with Eric Harlan MD (mainly…read moredisappointing). Told we what is common knowledge- dry skin, use LOTION- dont scratch, It leaves scars. His advice, put a bandaid on it. Um, okay... The office is clean and beautiful, but save yourself time and money and go elsewhere.

dr. lee is the best around town! he's the only optomiteist i will go to! i've been going to eye…read morecare of iowa locations (pleasant hill & south des moines) for close to 25 years! they are the best optomiteists around the des moines area!

I was greeted by a nice person, but then I met with Raelinn who was amazing all the best…read moreexperiences I've ever had and really helped me to realize I needed to change the glasses I was wearing and ever since then my headaches have gone away. Thank you so much I care of Iowa.

Ample parking just outside the front door. Check-in process was a breeze, and I no more than sat…read moredown and was called back for my exam. Shelby was the Technician for my MRI, and I could not have been more concerned going in. She made me feel comfortable, and explained the process. GREAT job Shelby, and great job Iowa Radiology.

I had 3 scans today. Home to home time was 75 minutes! That includes 24 minutes drive time! Great…read moreservice! Great Staff!! Highly recommend!!

Friendly, quick, and personable. Treated me well and listened to concerns. I was in for an…read moreultrasound.

Try paying your bill and it's impossible. First, the Iowa Radiology never sent me a bill, instead…read morethey contacted a credit agency to send me a bill. I then called Iowa Radiology to send me a bill, and they couldn't for over a week because they only get their mail picked up twice a week--what business, especially a bill dept., only have twice-a-week mail service? Then when I received a bill, I could not pay with my HSA credit card--they only accept checks. So I went to their web site to pay the bill and I received a notice "Unable to Receive Payment"!

I have AGS. My levels are .32; anything over .10 is positive so mine are nearly three times the…read moreminimum positive result. The Public Health nurse who called me said I should see an allergist and get a prescription for epi pens because AGS is weird and even with low levels I could have an anaphylactic reaction (and as it turns out the absolute gastrointestinal misery I went through that spurred me to get the testing *was* a form of anaphylactic reaction). Unfortunately I chose this place. Over $600 to be told the AGS levels on my blood test were "likely a false positive" and therefore no Epi was prescribed. Visit notes list several things that were not actually done and says I likely have "food intolerance", not an allergy. Completely disregarded the fact that AGS is a reaction to a SUGAR molecule while the limited scratch tests he did on me check reactions to PROTEINS (which is why they are NOT reliable for testing for AGS). Did NOT prescribe an Epi for me, so I just starved my way through a two-week camping trip for fear of potential reaction. My visit notes also suggest a "pork sausage challenge" at the office over 4 hours to rule out AGS. That's NOT the way AGS works. With AGS you can eat something one time and not react at all, and have the exact same thing two days later and have a bad reaction. It's a crap shoot. It's just plain dangerous to suggest to someone they're not AGS based on the fact that they don't react within a few hours to *one* in-office challenge. What happens when someone celebrates with a nice steak dinner because this doctor said they had a false positive, and they wake up in hospital or worse because *that's* when their body decided to react?? I also do NOT appreciate the complete lack of transparency with respect to pricing. Prices and fees should be clearly communicated BEFORE testing so the patient can make an informed decision as to whether to proceed. I feel like the over $600 I was charged for this one short visit with minor testing was a massive overcharge. I won't be going back.

Dr. Vuong was laughing and reading City View with a nurse. I had a full-on panic attack while I was…read morein the waiting room . Waiting half naked to get poked 86 times and not feeling well. This to me was not professional at all. Dr Vaughn was not nice at all. And because of this I had a panic attack and needed a female nurse to be in the room. I would definitely not recommend go somewhere else. I should have.

The team at Mercyone are very friendly and welcoming. They called a couple of times ahead of my…read moreappointment to walk through things and gather some information. I also received a reminder call. I was able to use a private changing room that included a locker where I could lock up my clothes and other items.

Staff did a great job. Their internal office procedures have caused me trouble. I have had multiple…read moreprocedures done this year and paid the bills as I received them. (7 different billings this past summer from July to September.) Unbeknownst to me there was a May billing I didn't find. My assumption was that if there was a balance on my account it would show up on every billing. That wasn't the case. They said they had 12 accounts for me, the same patient. So my billing from May that I was unaware of went to collections even though they sent me an overpayment I made in September. I asked them why they would send me a refund if there was a balance owed. Internal office procedures on how services and billings are handled are problematic.