The pharmacy is definitely the most dysfunctional pharmacy I've ever patronized. The lines often…read morespan half the store, they rarely answer the phone, and the drive through is randomly but rather consistently closed. This has persisted for more than a year and a half. Understaffing, mismanagement, crisis, alternate reality? It's unclear what could create such a longterm and catastrophic dysfunction. Orders are never available when promised, resulting in multiple in-person trips. You can't call ahead to check if an order is ready because they don't answer the phone. They don't update the online system timely either. Perhaps due to the location, many of the clientele appear to be experiencing challenges. Lots of severely ill individuals coughing, pacing, and hovering inches from nearby patrons, waiting anxiously for medications. There are spacing stickers on the floor. But they're not enforced or observed. Someone in line requested substance addiction-related medications and was told it will take two weeks to fill the prescription at this pharmacy, resulting in a scene with lots of foul language. TWO WEEKS for what is apparently a critical time sensitive medication. As for me, when I left, the line was 20+. Waited for over 25 minutes and walked out without my order because they claim they didn't receive the order, despite confirming with my doctor's office on the way to the pharmacy. Time to switch pharmacies! Trust me, no matter how convenient this pharmacy is as far as location, you will still come out behind due to multiple trips and long waits and people coughing on the back of your neck. I have some sympathy for the employees who staff this pharmacy and have to deal with a constant flow of disgruntled desperate clients.

Ya know what's weird? As long as I've lived in Boise I had never been to this store. There's a Rite…read moreAid and a Walgreens within walking distance to my house. So I would just drive by this location on my way downtown and admire the amazing architecture. I'm a sucker for old buildings, basically anything that has some kind of nostalgia to it, I absolutely LOVE. I wish I would have gone in here tho before they remodeled it. I would have preferred it stay the original way because it's always fun to step into a time capsule. You still kind of do regardless because this building has been there for a min lol. You walk in and for me, was immediately surprised to see a store that had the "open concept" that everyone is so UNBELIEVABLY obsessed with when it comes to their homes. Honestly, the open concept is not creative, unoriginal, has HGTV written all over it and I wish people would just come up with their own ideas for their homes/businesses vs seeing some tacky trend they see on HGTV. That being said, I don't really tie all that in with this store. I mean, I'm sure the open concept trend definitely influenced their decision to do this store like that. This store is still great tho, don't get me wrong. I love it. It's one place that gets a pass for open concept lol. THANK GOD tho they didn't do everything in gray and white hahaha! If they did, I'd probably skip writing a review for this place. I haaaaaaate the gray and white trend. Stop it already!!! Hahahaha! This store is very spread out, very airy, you don't feel boxed in at all when walking the aisle's. They are wide enough to where a few people can be in them and you wouldn't get all claustrophobic. I have serious issues with claustrophobia. I pass out at concerts if there are too many people boxing me in lol. First time was 1995 at a Green Day concert. First time I felt claustrophobic and BAM! I was out! They thought I was on drugs and was about to kick me out lol. Anyway! Way off topic! I tend to do that tho. Nothing new. The layout is interesting. You walk in and all the makeup, basic necessities type stuff is right up front and the grocery stuff is in the back. I assume the makeup and stuff is up front because this store is located downtown area and theft is probably an issue. Prices are high here. Then again, they are pretty much everywhere. However, $2.29!!! TWO DOLLARS AND TWENTY. NINE. CENTS! for a thing of Tic Tacs!! HELL. NOOOOO! That is unbelievably INSANE! Some embarrassing truth here lol. Neutrogena had these exfoliating pad things. They're impossible to find. I checked their website, sold out, but the locator said this store had them. So I thought I'd surprise my roommate and get them. I was downtown for a fitness class and decided to FINALLY go in here. If I'm being honest too, these exfoliating pad things I wanted for myself, too because they're amazing lol. Locator said this store had them. I probably should have gone that day but waited until the day of the class, like a day or two. Of course, they weren't there. Tbh too, I didn't even see a tag for them. Made me sad. Now I'm just stuck mobbing around looking like an old alcoholic bag lady because I can't buff out my old ass face (Siiiiiigggghhh) hahahahaha! I don't look THAT bad tho haha! If anything, this store and it's history is what does it for me. I love it. I hope we always have it here in Boise. I think back in the day it was a Safeway? Anyone know for sure? Because we ain't got sh__t for Safeways in Boise now lol. Didn't really interact with employees. There were a few there but they have quite a few self-checkouts. Love or hate those things, they're convenient as hell. This stores are newer and super easy to use especially if people are buying food. That seems to be a complaint for most with self-checkouts. If they aren't your thing, walk your happy a__ over to a human cashier haha! That's all! Great store! Great vibe there even later at night :) Thanks, Yelperiteraiders!!! Cheers!

My family and I are big fans of Thrifty's ice cream. My parents loved it as kids, I loved it as a…read morekid, and my kids love it. It's always a big treat when we visit McCall and can visit Rite Aid's Thrifty's ice cream counter. Yesterday afternoon we stopped by and my children went inside with Grandpa, absolutely thrilled. It was such a damper on the excitement when they returned to the car discussing how the male employee serving the ice cream had such a terrible attitude and made them highly uncomfortable. I do understand there doesn't seem to be someone exclusively assigned to the ice cream counter, and employees likely are pulled away from other duties to serve at the counter. I could see how that could be frustrating but please don't take that out on customers.

I love this rite-aid! They have so many more products than the store by me at home. And it's very…read moreclean and organized. Lola was a wonderful employee--friendly and efficient. She made sure we got the best deals ($75 worth of savings!).

This is the most incompetent pharmacy team I have genuinely ever experienced. Not to mention how…read moreincredibly rude and unhelpful they are. Go anywhere else. Its worth driving two hours to Boise to avoid this sh*t show. Would rate five negative stars if possible.

Very friendly staff based on my experience. So much so that I had my prescriptions from Costco in…read moreBoise sent here instead. The young lady was very helpful and went out of her way to help get my elderly dad's medication at the best possible price. The pharmacist who helped me said that he was a traveling pharmacist for Albertsons was also very helpful and friendly. He even helped evaluate which products to get from the non-prescription options in the shelves outside of the pharmacy counter. I think I've seen the grouchy older lady others are talking about. She's as unhelpful and unproductive as it gets. I just pretend like I don't even see her and just speak to the others working. This has worked well. The friendly and helpful service of the others working there far outweigh the negativity from the old witch mentioned by others. So much so that I want to thank them with a five star review.

Everyone was professional and happy. Which makes for an enjoyable experience. If I ever need…read moreanother operation Treasure valley hospital is the one.

Tucked away in a nondescript area (bigger cross streets are Emerald & Maple Grove) ... is a lovely…read more***physician ran*** hospital. I had exceptional care here during my heart loop monitor procedure. (Also known as an ILR). I had the newer (bigger & longer) Abbott version inserted... so not only did I have my heart Dr & dedicated nurse the whole time, there was also 2 Abbott Lab medical reps & even an additional medical staff member during most of the procedure. They handled my ridiculous level of allergies & autoimmune challenges fabulously & because of the perfection of all involved- I healed quickly & fully... flying out on a family trip just a week later. Now my insur is fighting on paying the bill, but that's the jerk insur co, not this fab hospital. I'd absolutely go here again if needed!

Ai calling agent is horrible. They keep transferring me to a number that never picks up. Fix this…read morehorrible calling agent. Worst pharmacy on the planet

Staff always professional even when they are super busy. Love shopping here!…read more Always take advantage of all the sales and discounts. The store staff always greets me when I walk in which makes me feel welcome.

The staff and pharmacists at Star Pharmacy are awesome people. I do realize that there other…read morepharmacies in Star, but they treat you like a $$ and just another person. Star pharmacy treats you like family.

Star Pharmacy is located in the Ridleys grocery store. It is the best! They are so helpful and…read morekind. Highly recommend.

Most everyone has been very friendly & helpful- & unlike other pharmacies... they seem to actually…read moreanswer their phones.. woohoo! I'm slowly switching my meds to them, as they seem to keep in better stock. And employees seem happy here (or at least happier than at other places) which tends to be a good sign.

Excellent service. I have ben using that Pharmacy since it opened in 1996…read more Recently had great support dealing with medical insurance, doctor, pre-approval, etc. Thank you for excellent support.

I've been getting my Tirzepatide compounded and delivered by Mountain Care Pharmacy for two months…read morenow and no complaints. They stay on top of my refills, deliver them promptly and answer any questions in a timely manner.

I received my Tirzepatide today and it arrived hot. Not warm, it was hot as if it had been sitting…read morein the sun in the UPS truck with no cold packs. The medication box in the package was as hot as the outside package. Even the small once-frozen brick (supposed to keep the med cold) was hot. The box says: "KEEP REFRIGERATED AFTER ARRIVAL." It also says: "The compounded medication is okay if arrived warm or frozen. It is still safe to use if the ice pack is melted." Other pharmacies give a very different message about the safety of this medication if it goes above 86 degrees. I mean, why not invest in a second ice pack in the heat of the summer? Seriously.

Dear Albertsons Management, I am writing to express my…read moreconcern regarding the unprofessional behavior of your pharmacy's lead technician, Danielle. Each time I visit the pharmacy, Danielle is extremely rude and provides very poor customer service. She often talks and ignores customers waiting at the pickup window. There have been several occasions when she has walked past the line of waiting patients, seen us standing there, and turned away to continue talking instead of helping. When she does assist me, her behavior is disrespectful. She has waved her wrist around while saying "hello" in a mocking tone, and when I provide my date of birth, she sarcastically says, "What is this, some kind of cheer?" Additionally, she frequently yells at other staff members and displays a consistently negative attitude. This type of conduct creates an uncomfortable and unwelcoming environment for both customers and employees. As the lead technician, Danielle should be setting a professional example, not discouraging patients from returning. Albertsons can and should do better in selecting and training its pharmacy leaders. Both customers and staff deserve to be treated with respect and courtesy. Thank you for taking the time to look into this matter. I hope appropriate action will be taken to ensure better service moving forward.

I have been coming here for almost a year, and everyone has been pleasant with me every time…read more The only complaint I can think of is that sometimes the line can get long, but at least they give you water and cookies free while you wait! All the staff that I have interacted with have been pleasant and professional. I'm slowly trying to learn all of their names, but I can highly recommend working with Keyra, Colleen, Brittney, Malia, Ryan, and Sara. All of them have always offered me a bright smile, a friendly hello, and quick service.