10 years ago this was the best place I had ever been now it may as well be best buy witch is also garbage used to have 5 floors now only a half a floor if you are looking for a phone cable they have that only taler swift albums not for me read more

I ordered a fridge last week and it come damaged in various places. Because I was in urgent need of it, I decided to take their meager discount and keep it. Well done, MediaMarkt, I was your customer for many years but this was my last order with you. You may not need me but I don't need you either because there are a lot of options in the market. read more

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Geschirrspüler wurde defekt geliefert und Küche beschädigt. Habe ich sofort per email reklamiert. Keine Antwort. Habe dann 2x angerufen und mir wurde jedes Mal gesagt, ich würde zurückgerufen. Auch das ist nicht passiert. Media Markt Herzogenrath. Eine Frechheit, Eure Kunden einfach so hängen zu lassen. read more

This branch of Media Markt is a huge store, located in Alexa Shopping Centre in a fairly decent location in Berlin. As mentioned, it is a huge store over multiple floors, it feels like a cross between Costco, Primark and Currys PC World yet over multiple floors. Media Markt is Europe's largest store selling consumer electronics for those who don't know, and the second largest in the world after Best Buy of the US, even though as I recall none of those brands have stores in my home country, the United Kingdom. Media Markt have over 250 stores in Germany alone as well as 13 other countries including Italy, Turkey and The Netherlands. Back to my regular review, this store didn't have the "cool, gadget" feel to it, it didn't have the best of vibes, so in times the layout seemed a little warehousy like similar to Costco and I didn't like that. The staff on the shop floor weren't as helpful as similar type stores I've visited which was a shame. The selection was decent due to the store size, yet the layout I found to be a little disorganised and could prolong ones trip in store if they are looking for certain things quick, rather than just a browse. Large store in a decent location in a large shopping mall, yet with a poor overall feel hence warranting a two-star rating. read more

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This is my favorite Media Markt in Berlin. Compare with others, I really prefer to come this one more, even it isn't so close to me. you may wonder, what is the different between them, they are all from the same company. I had the same thought before. But after living here more than a year I realized the Media Markt in different location, they all have different prices for the same thing. usually cost more to shop online than the local shop. It's really system for me as well, but it is what it is. In my experience so far, I found this Media Markt (which is in Alexanderplatz) is cheaper than others, also cheaper than in Saturn. Well, of course not everything. Some stuff I did find that is Cheaper in others. (Saturn have the same wired system like Media Markt, no idea why...) It's really depend on what you try to get there. but for sure that these two electronic mall in Alexanderplatz is the cheapest place so far I found. Usually I will go both of them, just to check out the price of the thing I want first, and then check their price online, sometime online is cheaper, if it does, you can show it the service there, they are really friendly and will love the help. they will get the price of the product correct before you pay for it. I do like to shop here is not only they have lots of different options, but also their services. That's one of the other main reason why I like this place much than others. read more

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We went to Media Markt to buy a new mobile phone. They had a really nice assortment of sim-free phones at quite decent prices, and we picked up a LG model for a bit cheaper than at Saturn nearby (even though they belong to the same parent company). Upon leaving Media Markt, we opened the box and realized that it had been opened before us, even so far as someone's note papers being placed in the instruction manual and the battery wrapping being open. We returned to Media Markt to have the device replaced, only to find out that several of the replacement models had been previously opened as well. We finally left with what seemed like a new model and happy that the service was kind throughout the ordeal. No reservations about coming back here, although would check the condition of any higher-priced item I decide to purchase. If I buy a refurbished model by accident, I might as well do it on eBay :) read more

Great store but terrible customer service. I bought a drone thats was broken out of the box, didn't even turned on. I took it back the same day and they didn't want to exchange. They sent to repair which took more than a month. read more

If you would like a store that has everything electronic at great prices. Be prepared to deal with minimal customer service and by that I mean if you plan on buying a refrigerator or something large sales people will not approach you at all , no matter if you stand three feet in front of their faces and breathe on them, they will not address you. For me this is just perfect because I do not like pushy salespeople so this is the polar opposite of that. However once you do engage somebody in German they are very efficient and I got exactly what I wanted delivered quickly the delivery was wonderful and I would give this five stars if the checkout girl at the register wasn't so rude all in all I'd say shop here and find the best electronics. I'm not going there to hang out with the checkout girl or the salespeople I'm going there to get cool Electronics. read more

I had to buy all my kitchen appliances and went here for pricing. I spoke with a woman in the appliance department. First, she could not find the oven model number in her computer. Her answer, This does not exist! While standing behind her at her computer kiosk in the middle of the floor, she implied that I was spying on her prices and told me to stand over there like I was some child. After all her rude behavior and insults I decided to take my business across the street to Innova. The people there were friendly, professional and their prices happened to be lower. (They had no problem finding the oven model) In the end, I spent over 4k...and NOT at media markt. read more

Don't EVER buy from this incompetent company. They don't even carry the stuff in their large front cover ad. Bought another TV (did not have the ad one) promised next day delivery. What a joke. Before I could get home the email said that it would not be delivered for two days. They use some two-bit delivery service way in south of the Netherlands. My email says they have 24 deliveries before mine. Sure.... and they could not even take my Dutch bank card...had to go home and pay on-line. In all my days I have never dealt with such a bad company.... read more