Worst experience I've ever had getting stitches! I initially went to their Beckley Crossing location but was sent here because the doctor there just had lasix and they also had no tetanus shots? The doctor here was nearly blind himself, with the thickest glasses you could probably get, and he seemed to make the whole process more painful than the actual accident I had and then, did the worst stitch job I've ever had or seen. Made me regret even going at all. I should've used butterfly bandages instead. No insurance? $200 before they see you. Need pain medicine? Nope! Your finger could be falling off and all they'll give you is ibuprofen and get told some smart azz remark about you shoulda went to the emergency room then. The nurses were at least nice and gentle, but the doctor(Mr Magoo) was a jerk and definitely couldn't care one way or the other with his indifference! Then a snafu with their billing trying to charge me twice! Ready to get those stitches out? Oh, it's another $200(good thing I called before I went back)! I took them out myself. Go elsewhere like your life depends on it! read more

I went to med express at Beckley Crossing (by hobby lobby) there on Monday to get some relief of my symptoms and i thought i may have covid. I started feeling worn out on Friday and started symptoms Saturday. So friday to Saturday one day Saturday to Sunday two day Sunday to Monday when i was seen. Would make day 2.5 of symptoms! The nurse told me there isn't anything she could give me bc its viral (i thought to myself... make sense) i asked her are you sure bc my head is pounding. She said no and for me to take a daily vitamin for immune support and sent me home keep doing what i'm doing and i could go back to work Wednesday! I find out from a friend who is almost an RN that i should have been given Paxlovid! My mother n law... just today, poor thing, she now has covid and she was prescribed paxlovid. I have been suffering all week fever chills, aches, and pains i have a massive headache bc of all the mucus thats trapped in my covid sinuses. I call the clinic today as instructed if i have issues to get a prescription for something to give me some relief they told me to call the Harper Road clinic as they have a doc there and that the NP who saw me could help me out. I called in the am and then i called again at about 5 pm... twice! They didn't even have the decency to insure a physician called me back. I was told, 'if the provider has time'. my thoughts are if i'm telling you my symptoms are not going away like the NP and i'm doing as instructed, i should have gotten a call back. Actually, If they would have done their job in the first place 1. I wouldn't even be on day 6 still feeling like run-over covid stuffed fever aches pains chills garbage they would have prescribed be what they prescribed everyone else And they wouldn't have the need to call me back. I have a husband, 2 kids 5th grade they ride the bus, 2 dogs, my own full time job plus i'm still in the military. I dont have time to take a knee and just deal with this. I should have been given the same treatment as everyone else with covid! I'm a licensed laboratory technologist, i know what mal practice is! This is it in its most simplest form! ... Even the VA is t this bad, slow but they would have made sure i would have had every thing i needed!! I thought i would pay out of pocket to get better and a bit faster than VA emergency room. This is what i get... Vitals taken 1 covid test A listen to my heart and lungs. Go home take a daily vitamin for my immunity and go back to work Wednesday. Now i find out that i could have had something to give me relief!?? Days ago?!? I see how much my money is worth for Med Express and how caring their NP are about their patients. I could have gone to lab core paid 40 bucks and gotten a covid test. I went to a clinic so i could get treated and seen by a professional, not sent on my way to cope on my own with OTC garbage. I will be calling the clinic back tomorrow to speak to the manager or lead doctor and if i have to the owner of this facility! I want my bill zeroed out I will not be paying it! I will NEVER go back! I will gladly go to the VA! If i could give this review a zero I would! read more

I just wanted my elbow to be check out because I injured it and it's been sore for a week the last turned my dad and I away saying they were busy not a person in the waiting room and there or 2-3 cars in the lot. They don't care they just turn you away. read more

My son had a nasty crash skiing at Winterplace Ski Resort and the ski patrol recommended Medexpress as a precaution to make sure there were no broken ribs or a kidney laceration. We were in and out of there in about an hour. The flu was going through Beckley, so we took advantage of the plentiful hand sanitizer that was available. Facility is clean and well maintained with a professional staff. We got the doctors a-okay on having a muscle spasm and tear, which was great peace of mind. They were able to fill our prescription for extra strength ibuprofen on site as all the pharmacies were already closed at around 6PM and it was only $15. Plus mid week, later in that week, we received a follow up phone call asking how the healing was going and just checking up, which was a very nice touch. read more

SLOWEST PLACE EVER!!! Was told roughly a 45 min wait, I'm almost at 2 hours. When I called 30 min ago, I was told I was next in line. Still waiting. They need sued for false advertising because there isn't a damn thing "express" or "urgent" about this place. A woman could literally conceive a baby, have the baby in 9 months, and the baby graduate college with a doctorate in Latin, before a person could be seen at Med Care (I'm not even calling it express) in Beckley, WV on Harper Road. read more

horrible! zero stars! do not recommend!!! i was just told they wont see you if you have a fever!!! almost all flu, covid 19, and rsv patients have a fever!!!!! i had to leave a star to post. it's not good at all read more

This the worst dr office I have ever been to . I had problems breathing and was told I would just have to get over it . And I was treated very bad after I waited 4 hours to be seen don't go here. read more

we've been sitting in here for 2 hours. The wait is insane. All they're doing is talking about their families in the work area. It's exhausting to wait here. People have things to do ‍ If you go here I suggest you clear your schedule for that day. read more

I was from out of town and have been to other medexpresses before, sometimes they are a hit, sometimes they are a miss. However, the care this doctor gave at this med express was excellent. Despite several patients, the team got me into the office quickly. The doctor didn't write off my symptoms and performed all of the right tests. Results came back quickly and she referred me to the ER. Despite needing to be referred, she throughly explained what was going on and answered all of my questions. She did the right thing to refer me out, better safe than sorry. I would highly recommend her to anyone seeking care. read more