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MedExpress Urgent Care

1.8 (9 reviews)

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Ask the Community - MedExpress Urgent Care

First Care Clinics- Pikeville

First Care Clinics- Pikeville

1.0(5 reviews)
75.4 mi

This place is awful. My husband and I were exposed to Covid 19 and none of the workers wore masks…read moreeven after we told them. My husband had had a fever of 100+ the last couple days and they told us our symptoms were "mild" even though I've been vomiting too. They put us in the same exam room together (no privacy). The person who took our blood pressure did it wrong multiple times and eventually put in a random number on the computer for both of us. She had the worst attitude ever. Didn't wear gloves or a mask during swabs. She finally got to the nasal swabs and oh my god...barely ticked the very tip of the inside of our noses. She didn't even test us correctly. In the same breath, told us that we may need to come back in a few days to be tested again because it might come back negative. Don't waste your time or money here. Absolute joke of a clinic.

I went to First Care on Thursday with coughing and flu like symptoms. I was COVID tested, strep…read moretested, and flu tested; all of which were negative. I had been coughing so much my chest hurt, but the provider said it was viral and for me to stay hydrated. I left there with $185 less on my Flex card and no medicine. Fast forward 2 days and the coughing has worsened and I am coughing up mucous. I call back to see if they can prescribe me something, and they say I must come back in. I ask if I have to pay another $185, and they said that it will ONLY be $150 this time since I'm not going to be COVID tested. They are only concerned about money not the patient. I do not recommend going to Pikeville First Care.

MedExpress Urgent Care - urgent_care - Updated May 2026

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