Dr Matin and all the staff at Greenbelt Family HealthTeam are amazing!…read more I've been Dr Matin's patient for over 5 years now, and I get appointments when I need them, and everyone from the front desk staff, to the nurse practitioners, and the other doctors has been courteous and kind. I have multiple health issues, and although time is limited during an appointment, I have never felt rushed. Dr Matin has followed up on specific questions through the My Health Portal, and sends prescriptions directly to my pharmacist. I am very pleased with Dr Matin as my GP!

This is not a "care" facility. They don't actually care. Every time I've been there, we have had…read moreto see a different GP because the turnover is so high. The first GP we had was on the news for "patient ettiquette" basically talking down to people and telling them what to wear. This isn't a fashion show. People are sick and need care, they're not going to show up in a *ucking tuxedo!! Next, we were going overseas, and needed to see a GP to get our daughter checked out. The GP treated it very dismissively, and booked us an appointment on the same day we were going to leave, so we had to email them (because for some reason you can't change appointments over the phone... well the reason is that they want everything in writing to cover their butts, because their receptionists don't understand English, and can't take appointments properly). The next GP didn't even know which patient she was seeing, she called my daughter by a different name, which likely means she didn't review the file before my daughter was seen. I guess everything is in the computer, right?? They have a policy that you must be 15 minutes early for appointments, but when they are late by 45 minutes, they act indignant if you bring it up, not even so much as an apology. In fact, they start making snarky quips and digs at you. It's unbelievable! Now, my daughter has had severe stomach pains for over a week, and they made her wait an entire week, telling us to go to the children's hospital, who then told us to see our GP!! This place is literally run like the hospital in Idiocracy. If I were dying, and needed urgent care, this is the LAST place I would go, because they'd probably put me on MAID without my consent. When reading this, you might think I'm joking, or overstating things. I can assure you this isn't the case. The only reason we're still using them is because all other GPs are not taking patients in our area, and this is literally the only option. I guess maybe Canada should do better to keep doctors in Canada, instead of having a brain drain to the US, where they actually pay them a decent wage!

I was referred to Dr. Schachter after having been to emergency rooms at the Civic and Ottawa…read moreGeneral Hospitals 4 days in a row over the Labor Day weekend 2025. ( Three times at the Civic and once at OGH) All of the doctors and nurses thought I would require surgery and referred me to Dr. Schachter. She did all the required tests and exam and was the only one to give me a perfect solution that did not require surgery. I am very grateful. I have been to the riverside hospital to see her and never had a long wait.

I've had excellent care from Dr. Schachter over the last several years. She has been kind, very…read moreknowledgeable, and straightforward. Her office staff have always been pleasant with me. Her practice is very busy, as are most doctor's practices these days, so you might have to wait for your turn to come up. But that's par for the course these days with our overloaded health care system. And you do have to pay for parking but you have to pay at most doctor's offices and often it's very expensive. At least at Dr. Schacter's office the parking fee isn't very expensive.

The University of Ottawa has a clinic where students and other patients of the clinic can get…read morefriendly service. Walk in services are available for the convenience of students, with a 30 to 2 hour wait. I was here a few times during school and it took about an hour each time. Flu shot clinics are organized, but you can also get the flu shot anytime here. The clinic also accepts patients looking for a family doctor and has an online application for this. Students can automatically have a family doctor here, as insurance is included in their tuition. Keep in mind that you will need to go for an appointment for family history etc before you can start getting regular services. The doctors and nurses are patient and friendly and obviously used to working with students.

The clinic operates smoothly thanks to a well-coordinated staff and provider team, leading to…read moreefficient appointments and a seamless patient experience. Dr. Faisal Baddar, in particular, is a highly skilled and patient professional, delivering excellent treatment outcomes as evidenced by his dedicated and successful care for patients.

I love this clinic!…read more Small clinic with super energetic and friendly staff. This has always been my experience, and I've been here several times. It's hours of operation are Monday-Friday 8:15 am-12 noon, 1 pm-3:45 pm. It's best to go during the morning. They are closed from 12 noon to 1 pm so I suggest if you're coming in the afternoon, line up around 12:45 pm to be assured you'll see a doctor by 3:45 pm. It does get fairly busy. They have doctors available for appointments, just give the clinic a call and they will be happy to serve you. Make sure that if it's your first time to come, bring a valid health card and two pieces of ID! There is no t.v in the waiting area, so I suggest to bring something to entertain yourself. The selection of magazines are limited. I live downtown, and this clinic is my go to spot! If you live in the area, you should come here!

Surely it's not the perfect clinic. BUT the secretary is superb. She's kind and does follow-ups…read more The area (upstairs and downstairs) is clean. The doctors are humane. Compassionate. Understanding. They do the best they can with what they have. What is most important is: they all take the time to hear me out.

I have had two laser tattoo removal treatments on my very dark tattoo by Nurse Ashley (at…read moreBeaverbrok location) and i can tell it's already starting to disappear. Ashley is a passionate and knowledgable nurse who provides excellent care. The first time having the removal procedure is a bit snappy but she comforted my anxiety, went at my pace and eased my discomfort. The second time I was prepared and trusted that I was in good hands. We completed the removal within seconds and I am already starting to see the results. Reception has been super accommodating booking my appointments. Already have my third removal booked and a laser facial by the Picosure Pro. Def my favourite MediSpa!! Got my sister and friend hooked on going here too.

They have been my family doctors office since I was a baby and I'm going on 34 and I would still…read morerecommend them to anyone that's looking for a doctors office that cares more about their patient & their childrens health and safty and this is coming from someone on ODSP. the ladies at reception are also super polite and nice.

During 19.5 hours of latent labour and 12 hours of active labour before an emergency Caesarean…read moresection, and then three days in the hospital afterward, the staff from beginning to end were all SO amazing! I cannot express how grateful we are of everyone's care, knowledge (and sharing of that knowledge), and calm demeanour during my first childbirth, one that came with many complications. Even during four hours of a fever and violent chills, and the high possibility of losing our little guy, they still managed to keep both my husband and I calm and did everything in their power to help us get through a scary, anxious, but also exciting time after our healthy baby was born. From the diabetes clinic and non-stress tests during my pregnancy to postpartum care and the breastfeeding clinic, the staff really went out of their way to make sure my baby and I were well taken care of. They made sure my husband was fully involved and taken care of as well. We weren't sure how everything would go during the pandemic, especially being first-time parents, but they didn't miss a beat. It could've easily all been incredibly overwhelming, but instead we felt safe, assured, and ready for the new adventure ahead. THANK YOU, THANK YOU, THANK YOU!

I've had only good experiences at the Queensway Carleton hospital. Wait times for our patient care…read moreare reasonable.