Great customer service. I left my Cpap at home, so I decided to buy a travel Cpap so I can leave it…read morein my suit case and hope this doesn't happen again. I called multiple stores, and this was the only one that answered with a friendly voice, ready to answer all of my questions on what this would take to make it happen. As you know if you own a Cpap, it isn't like going into Walmart and picking one up off the shelf. Well they made this process seem that easy for me. Thanks again.

About half of this building is a medical supply store, and the other half is a totally awesome gift…read moreshop/boutique! There's even a cute little cafe here that sells sandwiches and Cammie's Old Dutch ice cream. We stumbled upon the place today while looking for a nearby business. The bags and such out front caught my eye. I did a lot of oooh-ing and ahhh-ing, and a little bit of giggling when we walked in. I loved all the little desk signs and coffee mugs. They also had some beautiful glassware, including a pitcher and some glasses with palm leaves that look like they belong in Blanche Devereaux's kitchen. The clothing was boutique style and the prices were reasonable and they had a nice selection of jewelry for sale. They had a lot of housewares, including Mud Pie serveware, and a great selection of baby gifts. Of course, every Southern gift shop has collegiate merchandise, and they've got it! The only thing that could make this shop even more adorable than it already is a shop dog...and she's a super friendly English bulldog named Lola. She's supposed to stay in her space but I think she knew we were dog lovers so she came to say hello. That made me happy, and I think it made her happy too because she did the body-wag when I talked to her. I noticed medical stuff on the other side like lift chairs, and saw the signs that said CPAP, but I didn't look at it. I know where I'm going when I need to buy gifts for birthdays, weddings, divorces (that coffee mug), and babies. I'm sure I'll go pick up a few things for myself too! This place is really cute!

I called on Monday looking for a pediatric sized wheelchair. I ask her if I needed to go ahead and…read morepay a deposit to make sure that it would be there on Wednesday and she said no that they would have it. She said no that they would have it there. It's Wednesday and I tried to pick it up and they already rented it. So now I'm trying to find a wheelchair at the last minute which was what I was trying to avoid in the first place. AWFUL CUSTOMER SERVICE & RUDE

Elberta Pharmacy is the best. we are a small town and over 90% of it customers walk out of elberta…read moreclinic into the elberta pharmacy. the people at the pharmacy are great and know most customers by first name. that's the advantage a small town pharmacy. they are the BEST. J.Hunt

What a disappointment! When we moved to Elberta it was important to me to find a local pharmacy…read morethat I could work with for our entire family's prescription needs. I believe in supporting and shopping local so Elberta Pharmacy seemed like a great fit. I havnt had any issues until today. I visit this pharmacy twice a week, we buy all our over the counter medications and creams there- not because it's cheapest but because it's convenient and I believe in support smaller stores. When we became new patients about a year ago I came in to get my entire family set up. I care for my elderly mother as well as my disabled brother, and am the only one that is able to obtain there medications. Today after calling in for a normal refill on an active prescription I was told by Brittany that she can't do anything for my mothers prescription refills because hippa forms havnt been signed by her. After months of picking up these same medications, now we need to go back and do paperwork? It blows my mind... a big box store takes request from family members for refills and lets them pick up, even if it's a controlled substance with proper identification. Brittany made it clear this was not her problem and even though I expressed I was out of state at the moment and really needed this script to be filled, she had a "not my problem" mentality. In a world where life already so stressful you shouldn't have to argue with your pharmacist on procedures they would like to start randomly doing. I'm for regulations- but these forms, if needed, should have been brought up when our family was first established as new customers. Leaving Elberta Pharmacy... dissatisfied and disappointed. - The Henderson's

DJ was my instructor for all the air equipment that was sent to me. He was amazing with all the…read moreinstructions connected with each piece of equipment ., I'm 84 and have had 2 strokes and he was very understanding in repeating instructions.

Everything; ordering supplies is worse than kidney stones; many of the ppl they hire lie about…read moresending the correct supplies; even getting in touch with the correct person is like peeing in an electric fence. Would not recommend this business to my worst enemy. I'd rate it with a -10 stars if it were available.

I called to pick up a kit for my mom and was told it was in stock. I let them know I would be there…read morein 20 minutes. When I arrived, there was a note in the door that they were closed for a delivery. I called and spoke to the manger. He not only delivered what we needed to my Mom's house, he didn't charge us for it! That is excellent customer service. It's not about the mistake, it's about how you recover!

Wonderful and BETTER-THAN-PERFECT SERVICE! I have been a happy Fitting Designs patient for over 7…read moreyears. Not only am I their patient, but I am also a physician. I have been pleased to send my patients to Fitting Designs for their needed medical devices. Fitting Designs is under new ownership at a new location and has all new employees. Both of the prior owners gave me very good service and the new owner and workers are EVEN BETTER--they are delightful! The new location is very nice and twice as large, and they invested in a huge increase in their inventory. Their #1 most important service for me is that they bill insurance companies for patients. This enables me to pay only my 20% co-pay to Fitting Designs. Most importantly, I don't have to mess with my insurer at all (with their myriad forms and procedures and denials and appeals). Other medical supply companies I previously phoned offered only to order my items at full price - without billing my insurer. If I bought from those companies (not Fitting Designs), I would then be totally on my own in filing a claim with my insurer [Tricare] to reimburse their 80% share of what I would have paid. For me, avoiding the hassle of filing was the key, and I am very grateful for Fitting Designs' fabulous service. I use compression stockings after my deep vein thrombosis. I have ordered stockings 2-4 times per year for 7 years, and I received perfect service every time. Previously, Fitting Designs had almost no inventory of stockings, which wasn't a problem for me [I did not mind ordering them, as they always arrived within 2 working days]. Now, they have all of the most commonly prescribed compression stockings in multiple brands. I highly recommend Fitting Designs for compression stockings, and I would surmise that their other services [for breast prosthesis devices, etc.] are just as wonderful. My review was not solicited. I did not receive anything for my sincere review of Fitting Designs. My only motive is that the new Fitting Designs stays in business for me and my patients. M. Pesqueira, M.D.

Unresponsive, uncaring and completely unprofessional…read more Case in point, the last time I was in the office I overheard the owner saying to another customer he has "no idea what the girls on the CPAP side do" and it really shows too when the owner lets them do as they please without appropriate supervision.

I have come here for several years to get cpap sullies plus they issued me my cpap. One of their…read morestaff educated me on how to use it. I come every three months for supplies, cheaper there then on Amazon. I know they issue other prescribed medical devices like shoes and orthotics as well.

Amazing PHARMACY and amazing staff!! They are always so fast to get my prescription filled and so…read morevery nice every time I go in there! Thank you guys for everything!

This is the only pharmacy in Pensacola where you can get instant service! I drive 20 minutes to…read morefill my prescriptions here because they are so friendly and helpful. They are always willing to order for you if they don't carry something. Highly recommend!