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Express Healthcare

2.1 (7 reviews)
Open • 8:00 am - 5:00 pm

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Med South - Waiting room.

Med South

(5 reviews)

I would not recommend using Med-South for Cpap supplies. I recently got a new Cpap machine from…read morethem and went to order supplies. Had to call back several times to get an update. 3 weeks later they said oh they were delivered on this date. Go to the post office and make a claim. They were rude indifferent and could care less. I was with another company for 8 years and they never missed a beat . Sent email updates on supplies , shipping and very friendly. I am going back. Takes years to earn trust and only seconds to lose it.

If I could rate zero, I would. I was referred to Med South in 2022. I had a Resmed that was…read morerecalled. I did not know anything regarding the recall or the new machines I had an option to upgrade. They steered me to a Resvent and now I fnally got the story that the company was using these machines in time to get through all the recalls. I had other options to obtain in addition to the Resvent and was not told. In the three years I have been dealing with Foley office, I have never been treated well. Its like they seem bothered by my presence. The first year they never told me I needed to download data to my doctor annually to renew supplies. They thought I should know this. As I said, everyone in Foley has never been customer service friendly. Finally on Tuesday, August 5, I went to have my chip for machine to be downloaded as my annual doctor's appointment is Thursday. They informed me they did not nor ever had the software to download from this machine. I informed them they have done this for the last two years. They argued and said they never had the software. I again shared they had the software as they downloaded data the previous two years. I told them I felt like I was in The Twilight Zone. They basically told me there is nothing they could do. What in the world is wrong with companies now. No customer service! I am done with Med South! There are two other option close by!

Express Healthcare - medicalsupplies - Updated May 2026

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