Several weeks ago I visited this facility to get information of the Respire device. I paid my…read moreinsurance co-payment. I spoke with M. Jackson for about 15 minutes. She reviewed my latest sleep study and told be I was not eligible for this device. No tests were performed or other medical services. Lo and behold I receive a bill for an addition amount the said the insurance didn't cover. I spoke with the insurance company and they told me that they had paid the the allotted amount. I could have seen the extra charge if some medical tests or other procedures were done. So they tried to get more money for nothing. I have been to many "specialists" and only paid my co-payment and never was billed for more. I have a Medicare Advantage plan. Even if I had qualified for this device, I wouldn't have this place to it - they would probably over charge.

On my visit, the doctor visited with me for less than 2 minutes and I had little time to describe…read moremy sinus issue. I was given a prescription to a pharmacy that more resembled a health store than an actual pharmacy, for them to mix up a powdered concoction for me to mix into a saline nasal rinse solution. It took 2 days for this pharmacy to have this concoction ready. After a few days of using this powder mixed into my nasal rinse solution, I developed a terrible upper respiratory tract infection, which was a listed possible side effect of this concoction. So, I ceased using it. Then I was scheduled by this office to have a CT scan of my sinuses. I called multiple times to cancel this scheduled CT scan, as I had one performed on me not long before then by my pulmonologist. I wanted to instead bring the ENT office the results of that scan. But this practice NEVER answers their phone. And when you leave a message, they do not call you back (except once). After what was probably a couple dozen attempts to contact them, and leaving multiple voice mail messages, they called back one time. But I was at the other end of my house and did not get to my phone in time. I called back immediately, but again, no answer. And no call back on the message I left. Then the day before my scheduled CT scan, I was sent a text message to either confirm (enter 1) or cancel (enter 3) the CT scan. I entered 3 to cancel. I assumed I was in the clear on that matter. And my proof is still stored in my phone. But it did not matter that I hit 3 to cancel, as my next bill had a $50 'no show' fee added to it. But they will have to take me to court to get that $50 is all I have to say on that.

Dr. Todd Has helped me tremendously by improving my ability to sleep. You always hear how really…read moreimportant sleep is, but do you know why it's important and the many many negative affects the lack of sleep can have on your body? If not you should and immediately take action to fix it.

From the owner: Sleep apnea snoring problems children breathing sleep apnearead more

First off, Dr. Cordero is fantastic. I've never had a doctor sit down and talk to me about…read moreeverything from start to finish and not feel rushed. He not only explained our options in depth, but he took the time to educate us so we could make informed decisions. I ask about 101 questions, and I never got the feeling like I was a bother. He is very personable, and we felt confident in his abilities. The surgical staff is equally wonderful. My husband had to get several extractions and 2 surgeries. Every time we came to the office, they were very friendly and attentive. They took the time to go over post-op information and answered all my questions. If there's a weak spot, I would say it is the front desk. I would rate them about average for a doctor's office front desk. We never had any bad experiences with them, but nothing stands out about their service either.

I was in there facility yesterday..have several teeth that need to be removed…read moresurgically....Everybody that I had contact with was friendly and knew how to do their job. From paperwork to X-ray. I met Dr. Cordero for the first time yesterday....and I had a great experience ...could not ask for anything better, so I was totally satisfied with the exam evaluation, X-ray...and would highly recommend Dr.Cordero

I would not recommend using Med-South for Cpap supplies. I recently got a new Cpap machine from…read morethem and went to order supplies. Had to call back several times to get an update. 3 weeks later they said oh they were delivered on this date. Go to the post office and make a claim. They were rude indifferent and could care less. I was with another company for 8 years and they never missed a beat . Sent email updates on supplies , shipping and very friendly. I am going back. Takes years to earn trust and only seconds to lose it.

If I could rate zero, I would. I was referred to Med South in 2022. I had a Resmed that was…read morerecalled. I did not know anything regarding the recall or the new machines I had an option to upgrade. They steered me to a Resvent and now I fnally got the story that the company was using these machines in time to get through all the recalls. I had other options to obtain in addition to the Resvent and was not told. In the three years I have been dealing with Foley office, I have never been treated well. Its like they seem bothered by my presence. The first year they never told me I needed to download data to my doctor annually to renew supplies. They thought I should know this. As I said, everyone in Foley has never been customer service friendly. Finally on Tuesday, August 5, I went to have my chip for machine to be downloaded as my annual doctor's appointment is Thursday. They informed me they did not nor ever had the software to download from this machine. I informed them they have done this for the last two years. They argued and said they never had the software. I again shared they had the software as they downloaded data the previous two years. I told them I felt like I was in The Twilight Zone. They basically told me there is nothing they could do. What in the world is wrong with companies now. No customer service! I am done with Med South! There are two other option close by!

These wonderful people compound my topical hormones every month. They are always friendly and kind…read moreand mail my order in a timely fashion so I don't even have to drive to pick it up. I couldn't ask for better service. Communication is a must and they are on top of it! A real plus in the pharmacy world!

Tucked away in a strip-building type area across from the hospital in Foley...this place is…read morefriendly AND knowledgeable. Not to mention the prices are extremely competitive. This is an independently owned pharmacy with a healthy approach to medicine. They also carry a lot of top-notch, proven to perform supplements. Grab a cup of Fairhope coffee if by some chance you've got to wait for your prescriptions.