1. Oakridge Home Medical

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Mobile, AL

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Oakridge Home Medical

3.0 (2 reviews)
Open • 8:30 am - 5:30 pm

OAKRIDGE HOME MEDICAL · YELP ASSISTANT

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9 years ago

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7 years ago

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Coastal Therapeutics

Coastal Therapeutics

3.7(3 reviews)
5.4 mi
•$$

I cannot say enough good things about this company. Located at the corner of Hillcrest and Grelot,…read morethey have ample parking and a very comfortable location. They sell all kinds of supplies and have the time and patience to make sure you are satisfied when you leave the store! I know that healthcare is a delicate thing, however I can say, without a doubt if you are in the need for a CPAP or other machine, give TJ at Coastal Therapeutics a call! I had to have a sleep study and the company who provided it, who shall remain nameless, sent me the wrong one. After having not heard back from anyone for weeks, I called my doctors office and they had this group give me a call. TJ called and at no cost, and not because my insurance company covered it, they sent me home with a device to check my sleep schedule. I returned it in the morning to discover that, I indeed needed a piece of durable medical equipment. I was not at all looking forward to this. TJ, from Coastal, called that same day to schedule my setup and orientation with the device. When I arrived, she had me sit down and walked me through every single feature of the device. Timers, preheating humidifiers, results screens, etc. She then helped me download the app on my phone so I could track if the device was doing what it was supposed to or not! Then it was on to mask selection...what a doozy of a process but after some coaching a feedback on my part I was able to find a mask that was comfortable and I thought would be the best fit for me. She then handed me all the paperwork and walked me through each form as I signed them to make sure there were not any questions. They have ample cleaning supplies, masks, tubing lengths, everything you could need to keep your machine up and running. The staff is super knowledgeable and seems to have a great deal of experience. All in all I cannot thank TJ enough for working with me so diligently and making sure I had no questions and wasn't the least bit confused on the workings of the machine. Lastly, I cannot thank Coastal for the dedication to me and the desire to earn my business. Two thumbs up!

I've emailed them since Tuesday still no results shouldn't be that hard, to me it's simple. Reply…read morethat are working on it and guess what, not sitting in the dark looking for a new provider. At this point cannot recommend, 1/19/26: Amazing, after my review on yelp I've received a call and two emails. Doesn't change my mind. 2/8/26: I got another email from coastal on 2/6/26. They finally got the date correct that I requested on 1/9 first appointment saying the payment isn't due until 2/21/26. That had been requested in conversation with who I had the appointment with and in multiple emails with no response. I've already made arrangements to pay them on 2/9/26, and then we are done with coastal. We are on a fixed income and this put a real hardship on us. Should have walked away when they presented the amount of money it required to purchase the Bi-Pap. But I felt they would work with us. The crazy thing and it might be a clerical error. But, it's becoming the norm with them. The email I received from them is one penny off. It says I owe more than was refunded back to me. Oh well it's over.

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Coastal Therapeutics
Coastal Therapeutics - Cpap and Respiratory

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Cpap and Respiratory

Oakridge Home Medical - medicalsupplies - Updated November 2026

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